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Mozilla

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened … (funda kabanzi)

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

Asked by aku2 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Cannot find QR scanner in my moblie browser to sync the devices.

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead … (funda kabanzi)

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

Asked by 27VMB 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Min-max-close buttons hidden

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons. This is problema… (funda kabanzi)

If I don't use the custom adjustments in my Chrome css, seven buttons on that right side of the menubar are hidden, including the min-max close buttons.

This is problematic when I'm troubleshooting Firefox, and the css is disabled. If I want to close or take the browser out of max mode, I must move those buttons to the navbar, which has no such restriction accommodating those buttons, not to mention why is it necessary for that min-max close trio to monopolize 20% of the menubar. Waste of space. Inefficient.

I'm also curious why must that frame at the top of this sites pages remains persistent, and follows the user down the page, so that when you're composing, and accidentally (and all to often) touch one of those links, it get superimposed over the message, and you must move the cursor to the bottom of the page get rid of it. Not to mention, that frame shrinks the working area of the page about 30% vertically.

I mean, once you have already navigated to the destination page, and you're composing, how often/likely are you going to need to access that area?

Asked by noel_envode 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Difficulty accessing profile/syncing on new computer

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can … (funda kabanzi)

Hello, we were just assigned brand new laptops at work. I had IT install Firefox for me, and I'm attempting to sync my firefox account with my previous one so that I can load all the open tabs I had on my previous laptop. I appeared to have signed into my account just fine on the Mozilla pages, but when I go to the hamburger menu in the top right of the browser, I see no icon for my profile, nor any option for "sign in and sync" like the help guides are instructing me to click on. I can't pull up anything related to syncing in the settings, either. What exactly am I missing? Any help is appreciated, thank you!

Asked by parksry 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule

Saved Passwords.

Dear Mozilla, I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere.... Thanks a lot for unders… (funda kabanzi)

Dear Mozilla,


I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....


Thanks a lot for understanding!



Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

Asked by Mkedupa 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (funda kabanzi)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Please explain why you're not allowing me into certain sites Father

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea wha… (funda kabanzi)

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea what kinda security I've already got, decides to have a god complex first thing in the morning, right down to the part when I say, I'll accept the risk and go forward. They ignore that part, as if I didn't click the button. Yes, I know that's a chapter right out of Microsoft's book, I had to double check it myself. What gives?!?

Asked by Sean Kelly 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

latest firefox update screwed everything firefox for me

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, not… (funda kabanzi)

the update seems to think the only bookmarks i have are Explorer. I don't use that. I use Firefox. All my defaults were gone. Nothing functioned, no browsing the net, nothing. I tried troubleshooter when I bumped into it. There were missing tabs in the update...hidden. I finally tried to pull up help on my phone to fix the desktop situation. It recommended restart. nothing. It recommended clearing the data. Nothing changed. It recommended a refresh. All my bloody bookmarks are gone . TOns of work. WTH firefox?

Asked by brooke1 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule