Kukhonjiswa imibuzo ethegiwe:

When in email and click on a link, how do make it go to default firefox?

Currently when I click a link in and email, it always opens in Microsoft Edge even though my computer has Firefox as default browser. Is there another setting I'm missi… (funda kabanzi)

Currently when I click a link in and email, it always opens in Microsoft Edge even though my computer has Firefox as default browser. Is there another setting I'm missing?

General Default browser

Firefox is your default browser. Good choice.

Open 1

I got a new phone and lost all my Collections; is there a way to recover the websites within my collections?

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are… (funda kabanzi)

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

Open 1

Sync doesn't work

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please pro… (funda kabanzi)

I had sync turned on before I reinstalled my OS, and now I have lost everything. Is there anyway to recover the stuff that should be there? Yes or no. If yes please provide steps, and not the self help articles here as they are worthless.

Open 1

I just logged on - always use Firefox -but all my bookmarks are gone!

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks… (funda kabanzi)

I have always used Firefox. Today - some update has erased all my bookmarks. it says import from Edge - but I don't use that. I lost my job last month so all my bookmarks are so very important and now they are all gone. OMG

Please help.

Open 1

What do I need to do to disable, hide, or eliminate the horizontal scroll bar?

What do I need to do to disable, hide, or eliminate the horizontal scroll bar? One is displayed when I open spreadsheets using Google Sheets, which ends up blocking info… (funda kabanzi)

What do I need to do to disable, hide, or eliminate the horizontal scroll bar? One is displayed when I open spreadsheets using Google Sheets, which ends up blocking information that is normally seen.

I'm on Windows 11 and have the current Firefox installed.

Thank you.

Open 1

I don't have the VPN icon in my toolbar

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available… (funda kabanzi)

I'd like to try the new Firefox VPN, but I can't find the icon to turn it on, not even when I customise the toolbar. I searched several times. I know the VPN is available in my region (the Firefox browsers at work all have the VPN icon), but once I enter my email and password for my Mozilla Firefox account, the icon disappears. What should I do?

Thank you in advance!

Open 1 1

firefox is lagging on a high end pc

Hello. I have a problem with firefox lagging on high end pc, these are my specs for context: cpu - ryzen 7 9800x3d gpu - rtx 5070 ram 32 gb ddr5 6000mhz motherboard - msi… (funda kabanzi)

Hello. I have a problem with firefox lagging on high end pc, these are my specs for context: cpu - ryzen 7 9800x3d gpu - rtx 5070 ram 32 gb ddr5 6000mhz motherboard - msi b850 wifi 6e

i have a folder of bookmarks called "social media". When i want to check every website there (for example: telegram, discord, whatsapp), i start manually opening them up, so i hit the folder, click the needed icon, open new tab, repeat everything. And the moment i turn on 2 tabs like that, everything starts lagging. I don't think that my pc is the problem, because it is not even half a year old + it has good specs. Maybe there is a setting that i accidentally turned off/need to turn on to remove this problem? I love firefox, and i am using it for a while now, but now i am thinking about switching browsers because of this constant lag that happens. With all due respect, Emin.

P.S. i know that you can open all of the bookmarks right clicking the bookmark folder and then pressing "open all bookmarks", but most of the times i don't need to open all of the bookmarks, that's why i open everything as i said earlier.

Open 4

Do I have multiple copies of Firefox running concurrently?

Two questions; First is why does the Taskbar show "Firefox (2)" (see first image) Second: When trying to troubleshoot, I open Task Manager, and with just one tab open, I … (funda kabanzi)

Two questions; First is why does the Taskbar show "Firefox (2)" (see first image) Second: When trying to troubleshoot, I open Task Manager, and with just one tab open, I see Firefox (13); confirmed when the line is expanded. What is going on here and is it impacting Firefox performance; see 2d and 3d images? (Phone camera photos as PrintScreen is disabled for Task Manager which doesn't seem smart)

Open 1

Cannot get firefox to open profiles

Firefox kept losing all of my saved bookmarks and passwords. Each time it updated everything would disappear. I went to the folders where the bookmarks and passwords ar… (funda kabanzi)

Firefox kept losing all of my saved bookmarks and passwords. Each time it updated everything would disappear. I went to the folders where the bookmarks and passwords are stored and the profiles were there but Firefox did not list them when I searched (about:profiles). Tried numerous times to move the files to the current folder but the program still could not see them. Tried copying, moving, changing names of files, etc. Finally uninstalled firefox and attempted a new installation but it will not even open because it says it can't find profiles even though there are profiles in the profile folder. Now what do I do?

Open 1

Tab crashes

Bruce Caress May 7, 2026, 15:17 CST Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore t… (funda kabanzi)

Bruce Caress

May 7, 2026, 15:17 CST

Hello, I've been watching MSNOW at 4pm eastern and after about half an hour it crashes. I get a message to send a report and restore the tab. I restore the tab which works for maybe ten minutes and crashes again. I am using Windows 11 on a new computer. I'd appreciate some assistance. Thanks. Bruce Caress

Moderator note: This question has been edited to precise Firefox and OS version, based on the crash reports.

Open 4 1