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Keep getting logged out

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in … (funda kabanzi)

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

Open 4

I tried to login to Autodesk. When I did the email mask function wouldn't let me do so.

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor id… (funda kabanzi)

I tried to login to Autodesk for some discussion about file retention, etc. I logged in using my user id and password and then Autodesk sent me a code as a two factor identification function. When the page opened the place to enter the code it looked like the image that I have attached. I could not enter the code supplied by Autodesk as FireFox kept trying to get me to do something with email masks. Is there anything I can do to fix it?

Open 1

primary email inaccessible

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a… (funda kabanzi)

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a two factor authentication code. Is there any way I can change my primary email or is my only option to make a whole new account?

Open 1 1

Is there an easier way to login to my mozilla account?

It is becoming a serious pain in my butt that it seems every time I turn around that I have to log BACK into my mozilla account. and when I do I ALWAYS have to wait on… (funda kabanzi)

It is becoming a serious pain in my butt that it seems every time I turn around that I have to log BACK into my mozilla account. and when I do I ALWAYS have to wait on an e-mail code. and when I get it I have to click into the field before I can paste in the code.

Are you guys going out of your way to make this a pain in my ass?

Do you have some way I can use an authenticator or Yubi key?

Do I H A V E to use 2nd factor? I have a password manager with unique strong passwords. I feel like you guys are living in the 90 when passwords was new and rotating passwords was concidered best practice.

and why is it that many websites do not function properly unless I am logged into my mozilla account? Youtube especially doesn't function right unless I am logged into Mozilla with my firefox browser. Are you guys tracking me?

all this to say please make it easier to login to my browser profile. This should not be a 12 step process.

Open 1 20

I can't log in to my paypal because security in firefox decided to do something. I want to change that decision.

I want to change the security rule. I have to get a code from my email in order to login to paypal. I wouldnt have any problem doing a text. Is there anything I can do? … (funda kabanzi)

I want to change the security rule. I have to get a code from my email in order to login to paypal. I wouldnt have any problem doing a text. Is there anything I can do?

Open 1 20

Downloaded FireFox and can't use Yahoo and Facebook.

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something … (funda kabanzi)

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something happened with Yahoo and Facebook, apparently those sites think I am on another device. Where I have to log in, something with second level authentication was off, after several attempts I am now locked out. I suspect a Firefox setting is the problem. Suggestions on how to reset firefox?

Open 1 40

Help with authenticator and backup codes

Good morning, I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every … (funda kabanzi)

Good morning,

I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every authenticator app I have and don't see a mozilla or firefox account. I only have 4 backup authenticator codes left. How do I find the code in the authenticator app and which app would it be? Also, How do I get more backup codes? If I am unable to sign in to FireFox in the future because I don't have the correct authenticator app or enough backup codes, it would be painfully devastating for myself and my work. I don't want to ever be in that situation. Any advice would be greatly appreciated.

Open 1 40

Why isn't my Mozilla "Phone Mask" forwarding 15 second OTPs via SMS from dice.fm?

I am a subscriber to Mozilla Relay that includes the "Phone Mask". I believe I correctly configured everything ages ago, but am feeling VERY FRUSTRATED whereby I am tryi… (funda kabanzi)

I am a subscriber to Mozilla Relay that includes the "Phone Mask". I believe I correctly configured everything ages ago, but am feeling VERY FRUSTRATED whereby I am trying to purchase tickets for a local event and the SMS code (that expires in 15 seconds) sent to my mozilla phone mask is NOT getting to my iPhone. Isn't there an end-to-end test you all have to track down misconfigurations or other issues?

Open 1 50

MFA and password problem

Greetings team, I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also… (funda kabanzi)

Greetings team,

I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also since last year but i fought it was my problem. No after resetting and getting notification what password is not correct makes me guess something is off. i might be wrong but looks like internal problem, maybe a breach what no one knows. what can i say from my side, as an IT company director and IT person. i can exclude all my thoughts about my side, since i changed and reinstalled everything on my devies. got fresh OS and hardened every device. problem still exists. maybe someone could check my accounts and internal settings for firefox security on accounts and MFA. since codes are not valid. had to disable mfa on my both accounts.

Open 2 50