I-Firefox Community Forum

I am trying to pull up the list of the subscriptions and auto payments I have on Paypal. All the other pages on the site display correctly. Microsoft Edge displays the page correctly.

I have attached two screenshots, the first is how Firefox shows it. the second is the correct display using Microsoft Edge.

Note the correct page shows a lot of offers on the right side with the list of payments icons on the left in proper form. The incorrect screenshot does not show the right side offer material at all . The layout of the text and icons are nothing like they should be.

Changing the magnification does not help as my other Paypal pages are affected and the result is just a smaller version of the incorrect page with the icons still offset and is not usable for it's intended purpose.. Also the text is to small to read.

When I first try to open the page it flashes momentarily on the correct view, then immediately goes to the bad view. Is it possible there is some "locking" factor missing when I get the flash display?

This started within the last 6 months. I suspect something about the page is not on the same criteria as Firefox. If no one else has seen this then I must have something inconsistent with that page.

I am having problems navigating using Voice Control which I believe was previously called Voice Over, which allows me to control and type with my voice. It works on Safari however on the Firefox desktop app it is completely broken and I cannot give any commands and typing text doesn't work on some website such as ChatGPT.

I found an old article explaining the support has been added however I don't understand why I can't use Voice Over at all on my Mac.

Any help or advice would be greatly appreciated.

How long do tab groups stay in the browser? The tab groups I create disappear from 'list all tabs' dropdown. I was unaware there was a time limit. Could you let me know if I am doing something wrong here or change the description to include a timeframe. Saying that I can reopen suggests I can always reopen (see help article quoted below). "You can Save and close group, which will save and close the group for you to be able to re-open from the List all tabs tab icon 2 icon on the tab bar (or the Fx137ListAllTabs toolbar icon, if you use vertical tabs). "

I have lost a number of groups, which is not ideal. I see two tab groups from last four days but no others. See screenshots.

Would love clarification of this, as it is so useful to keep sites in groups for later use.

Thnks

Apologies in advance if I use terminology incorrectly.

I've had this strange but intermittent issue for a while (through multiple Firefox versions) where pages will take a long time to load. I haven't timed loads exactly but I can confidently say it's a minimum of 10 seconds. The problem with diagnosing this issue is it's very intermittent; I can go hours or on a rare occassion days without it happening (I think, maybe I've just not registered some of the times it's happened). I have yet to try disabling all addons because of this.

Random quirks about the issue:

• It only happens on navigation to a new domain (or to a domain from a new tab). Once a domain has loaded, I don't have an issue on said domain for a while.
• It isn't tab specific. I can open a new tab in the same window and they will both take the same amount of time to load, often finishing at the exact same time.
• While waiting for a page to load, I can open a Private Browsing window, paste the URL, and the page will load immediately without issue in the Private Browsing window. This does not affect the page being loaded in the main window.
• I believe it has occurred immediately after a system restart, thus I don't believe it is related to long-running sessions.

The addons I have that don't also run in Private Browsing are:

• Augmented Steam
• BetterTTV
• Enhancer for Youtube (I can't find the addon store link?)
• Firefox Multi-Account Containers
• PocketTube
• Return YouTube Dislike
• SponsorBlock
• The Camelizer
• Youtube High Definition

Hello Since last update (145), I'm experiencing an issue where Firefox becomes unable to access the internet following a temporary loss of connection during the normal use, until I completely quit and reopen the browser.

I'd appreciate any advice on how to resolve this.

Thanks

I already had two separate "old style" profiles, for personal and work browsing. I just created a new profile (from my "old" personal profile) using the new Profile Manager. I managed to import data from my "old" work profile to the new one. In this process, I ended up creating two new work profiles (with different names). Now, I simply cannot delete one of them. Clicking on the delete icon on the profile manager opens the new profile, and I understood I should see a confirmation dialog corresponding to the "about:deleteprofile" URL, but nothing is shown on this case. Also, this new browser instance doesn't show any profile management menu items.

I tried manually removing the profile directory on ~/.mozilla/firefox hoping Firefox would understand it is gone and would automatically get rid of it, but instead it automatically creates a new empty profile on the same directory, and also unmanageable and undeletable.

So, if someone could please tell me how I can get rid of this new bogus profile, I'd be very thankful.

BTW this whole "new" profiles is a cool idea, but IMHO it was launched in a premature state. They are prettier, indeed, but besides the above annoying bug, there are no CLI args to switch directly to a "new" profile or open the new profile manager. This makes it impossible to use apps like Junction which allows you to choose a browser when you try to open a link (which worked just fine with the "old" profiles)

Get screen message: Making sure it's you.Please sign in to login.microsoft.com. This request comes from firefox. published by Mozilla. Insert your security key into the USB port. I don't have a security key for USB port. Can't access my email for messeges.

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of that account on my laptop) so Firefox can install a helper tool. I did, and it did nothing. Every time I try to open Firefox I get the same pop up prompt and no matter how many times I give the password nothing happens, and I can't open the application. Clicking cancel on the prompt also does nothing.

I logged onto a different account on my laptop and can use Firefox like normal, but none of my settings/bookmarks/passwords from my other Mac account are saved here.

I would just delete and reinstall Firefox on the administrator account that is having this issue, but I don't know if I have anything properly backed up on Firefox, and I have a ton of things saved on there that I really don't want to lose. What do I do? Please help :(

Last screenshot is what happens when I try to launch Firefox and enter the password when the install helper prompt pops up

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data file on my desktop (or anywhere on my computer) and did not find that either. If I can't choose to add something to a category or to the tool bar, the bookmark function is not really helpful to me.

Hello. Firstly I have NO troubles accessing the internet via Firefox (my Default browser). My problem is that none of my "saved" websites (including those appearing on the Bookmarks Toolbar) will open on the internet when I click on them. If I type the internet address into the address bar, the site opens as normal. I do not have this problem if I use Chrome. The problem only commenced today following an update by Norton via Norton 360. I have attempted all the suggestions that Norton have supplied other than re-installing Firefox - and none of their suggestions have solved my predicament. Any assistance would be gratefully appreciated to fix this most annoying problem. Thank you, Ron.

Ive been receiving server failure reports from several links at numerous websites including zillow and carvana. Links that I try to open from Mozilla Thunderbird, receive the error or show only a blank page. Is there an issue with Firebird or Thunderbird at this time?

I use the default setting that all cookies be deleted when I shut down Firefox, and then hand-input dozens of exceptions. The Firefox update on November 11, 2025 -- and I didn't even click on install, I only downloaded it, then hesitated, being afraid that it costs me again hours to re-create what the update destroys, but Firefox went from download to automatic installation -- meant that Firefox wiped all cookie exceptions (list of cookies that are not deleted when I shut down Firefox). These exceptions are hours of work, and, additionally, every bank etc. now requires me to sign in and go through many-factor authentication anew. -- How do I restore the long list of cookie exceptions that the Firefox update just deleted?

+ The same update wiped all bookmark icons. My three dozen bookmarks in the bookmark toolbar now come with the 'globe' symbol rather than the bookmark-specific symbol, so I can't tell which bookmark is which. How do I restore the bookmark symbols that the Firefox update just destroyed?

I had some sites on exceptions so they automatically signed in They are auto filling, but i have too hit sign in then go through security checks I have 2 sites eg my daily online newspaper. for one.. I have too hit user names and password sign in It used too do it automatically as i had them in exceptions .. All other sites i have clear history. I just want too be able too hit my bookmark and it goes into the paper.. Not have too hit sign in Maybe exceptions have gone, cannot seem too find them Any help would be appreciated. Am running my original profile its windows 10 upgraded too win ll Latest Firefox. Any help appreciated not that tech savvy

I use the same laptop at two locations. I have different printers at each (both HP, one a laser the other an inkjet).

Most of my time is at location 1. Typically I can print without a problem. Recently in Firefox ONLY I have been unable to print at location 2.

Scenario:

1. I print to the laser printer at location 1. No problem.
2. I go to location 2 and choose to print - the print dialog appears with a "spinner" and it does not go away.

I have to cancel using Esc. I am unable to print at all from Firefox. Typically if I close Firefox after that, it looks closes but is still shown as running in Task Manager.

Other programs such as Word and other browsers bring up a dialog box showing that "the printer cannot be contacted" and allows cancellation. At this point I can choose the local inkjet printer and all is well.

HELP!!!!

Mal Lowe

Hello,

Does FIREFOX offer an app that will read my email to me? OR (desktop Mac)

I have a DAW (Digital Audio Workstsation) (Logic is the version Apple offers. )and I've purchased many musical apps. Guitars, keyboards, etc but a lot of them have long manuals. I'd love to be able to hear the text, say while washing dishes.

I do have the CC on my television while viewing shows

I'm over 60 and I didn't read as much (as I should have, since I was younger) my reading comprehension isn't that great. Thank you for reading, Roger Erickson