Kukhonjiswa imibuzo ethegiwe:

Unable to use text boxes on some Forums

On some forums - not this one - I am unable to complete the relevant text box to compose a reply. EG the Devon forum: https://discourse.devontechnologies.com/t/sync-bet… (funda kabanzi)

On some forums - not this one - I am unable to complete the relevant text box to compose a reply. EG the Devon forum: https://discourse.devontechnologies.com/t/sync-between-mac-and-ipad-works-and-iphone-not-working/87390/7 No text appears and the text box is completely inoperative. The problem is not confined to that site, but I have experienced similar on other Forums.

I use Ublock Origin which I thought might be causing a problem but disabling it has no effect, neither does disabling Little Snitch. As a result I've concluded this is probably caused by something in my settings but I don't know which or where to look.

Any suggestions appreciated.

Mac Mini M2 Pro; MacOS 15.7.8. Firefox 153.0.1 (British English)

Solved 8

I am using Firefox to conduct Securus Jpay video connect visits and recently I can't join session because the downloaded VRE client won't loadn't load VRE client won't loadvideo visits

I am using Firefox to conduct Securus Jpay video connect visits and I have been unable to join a scheduled session due to what I believe is failure of the downloaded VRE … (funda kabanzi)

I am using Firefox to conduct Securus Jpay video connect visits and I have been unable to join a scheduled session due to what I believe is failure of the downloaded VRE client to load. When I do a precall test, everything, including the VRE client works correctly and I'm told that I will be able to run a session successfully. However, just as the video connect visit is about to begin, I am told to download the VRE client to continue. I have don't this multiple times, deleting each prior download and re-doing the download +installation. It's been very frustrating and I've tried everything. Up until about 2 weeks ago, everything was working smoothly. I'm stumped. Please help. thank you.

Lynn Kerwin

Locked 1

Virgin Media webmail no longer works

Hello, I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others… (funda kabanzi)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Solved 7

Earthlink email scrolling

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today … (funda kabanzi)

From Firefox, I have launched Earthlink Web Mail. When reading an email, scrolling doesn't work. It worked yesterday from firefox. It works today on Edge. It works today on my Android phone.

Solved 1 1

I can no longer edit my etsy shop..Have to use Edge to change my home page

I have to use Edge in order to edit my Etsy shop..I can still do everything else in Etsy with Firefox. this all changed after the last Firefox upgrade a couple days ago … (funda kabanzi)

I have to use Edge in order to edit my Etsy shop..I can still do everything else in Etsy with Firefox. this all changed after the last Firefox upgrade a couple days ago

Solved 3

Cannot submit forms on a particular website

Good Day. I have encountered a problem recently with on particular forum site. When I attempt to login I receive an error after pressing the submit button. The form d… (funda kabanzi)

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

Solved 11

2 in 1: scrolling difficulty and font personalization

Hi everyone! I have a couple issues that I'm encountering for an otherwise solid experience. 1. Scrolling with my touchpad or touchscreen on my laptop is choppy with Fire… (funda kabanzi)

Hi everyone! I have a couple issues that I'm encountering for an otherwise solid experience.

1. Scrolling with my touchpad or touchscreen on my laptop is choppy with Firefex while being smooth as butter using Edge and Chrome. It's on a specific website with a ton of pictures - Slickdeals.net. No problems with all other websites. The issue is w or w/o hardware acceleration.

2. I thought I found something great with Firefox's option to disregard a site's native font...so that my chosen option will override every site. Instead, it's showing up on only a handful of sites I use. More confounding is the fact that changing font size is not taking effect...when I choose 'reader view' those options work perfectly but going into the main settings just won't act accordingly. I'm also on the Microsoft forum talking about help with a virus but I'd like to know if anyone else is struggling with this...thanks!

-Travis

Solved 5

How can I stop the underlining of URLs in Firefoxby using text-decoration in my pages?

Until a few months ago, I was able to turn off the underlining of URLs in web pages that I create. But within the last few months, all URLs appear as underlined, even in… (funda kabanzi)

Until a few months ago, I was able to turn off the underlining of URLs in web pages that I create. But within the last few months, all URLs appear as underlined, even in documents where they had NOT been underlined a few months ago. I am using the text-decoration setting to control this aspect. Look at page https://www.w3schools.com/CSS/tryit.asp?filename=trycss_link2 in the Edge browser, and see the "This link changes text-decoration" change between underlined and not as the cursor is moved on and off of that sentence in the middle box. Now look at the above page in latest Firefox. Moving the cursor on and off of the "This link changes text-decoration" sentence causes NO change to that sentence -- it always is underlined.

I refer to the w3schools.com website when I wish to learn about a new-to-me feature, and I have found their site to be accurate in the past.

Solved 3

Browser display BBC Weather site incorrectly

Hello, This first screenshot ( Firefox 1.jpg) is from Firefox. and two problems appear, marked with red - the text on the left is truncated, and the dropdown on the right… (funda kabanzi)

Hello,

This first screenshot ( Firefox 1.jpg) is from Firefox. and two problems appear, marked with red - the text on the left is truncated, and the dropdown on the right doesn't work:

The second and third screens (Edge1 and Edge2) are captured from Microsoft Edge, no truncated text, and dropdown works.

Is it me, or Firefox, or the BBC? Thanks for looking!

Cheers,

Colin

Solved 3

my bank changes some things and i can no more connect

235 Hello, my bank updated its online banking service, and since then, I haven't been able to log in. It works with Edge or Chrome but not Firefox. I never keep my browsi… (funda kabanzi)

235 Hello, my bank updated its online banking service, and since then, I haven't been able to log in. It works with Edge or Chrome but not Firefox. I never keep my browsing history and have cleared the cache, so why can't I log in?

Solved 3

Continual reload of sign in page

Windows 11 PC using latest Firefox browser. Suddenly, today, I can no longer sign in to my usual grocery shopping account, which I have been using without problems for ma… (funda kabanzi)

Windows 11 PC using latest Firefox browser.

Suddenly, today, I can no longer sign in to my usual grocery shopping account, which I have been using without problems for many years. Firefox takes me to the home page but, when I try to sign in, the sign in page just keeps reloading and will not allow me to enter a username or password. I have cleared cache, cookies, and browser data, disabled virus/malware detection, turned off Windows fast start, restarted the PC but it makes no difference. I can sign-in using Chrome with no problem at all.

Solved 2

aarp.org error 15 for two days now, used two AI to help, unable to have Firefox open; called aarp and was told it was a Firefox browser problem an to use another browser

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15 … (funda kabanzi)

What can Firefox change so I can log into aarp.org or when I read an email open the article up from the AARP page. I continue to get error 15

Solved 5

One website will no longer load and display

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only hal… (funda kabanzi)

Yesterday (August 10) I tried logging into my account on Domini Funds (https://uportal.ultimusfundsolutions.com/app/dominifund/#login). My login worked okay, but only half of the site's menu loaded and none of my account data loaded. There was just a white circle with a blue streak orbiting inside. After 60-90 seconds of this display, I aborted the attempt to access my data.

I tried logging into the site again today after I had been prompted to download and use a new version of Firefox. The same result: log-in was successful, but only a partial menu loaded and none of my account data was loaded. The orbiting blue streak ran for 60 seconds before I gave up and aborted.

I then tried to access the site using an old version of Microsoft Internet Explorer and everything displayed as expected. I had a full menu displayed and I could view and interrogate my account data.

I only visit this site 3-4 times a month. My last visit was on August 1. Everything displayed properly then.

Solved 2

Сертификат от Минцифры России

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru,… (funda kabanzi)

Здравствуйте. Я установил сертификаты по инструкции, которая лежит на s.sber.ru/70VQ2B . После этого в мозилле не прогружается полностью окно входа на online.sberbank.ru, не видно содержимого фреймов (сейчас попробую сделать скриншот). В Microsoft Edge работа нормальная. Удаление сертификатов, перезапуск браузера и компьютера не помогли. На других компьютерах ещё не проверял. Посоветуйте, пожалуйста, что можно сделать. Windows 10, Firefox 153.0.3 (64-разрядный).

Solved 1 3

Facebook Login

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page… (funda kabanzi)

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page appears and disappears before I can click the "I'm not a robot" button. It then gets stuck in an endless loop. Incidentally, it keeps trying to log me in on a Facebook business page. What's that all about? Grrr.

Solved 2

Web site will not display

I wanted to register a hose reel. I have attached the information provided for registering the product. When I entered the URL shown on the card stating that the page co… (funda kabanzi)

I wanted to register a hose reel. I have attached the information provided for registering the product.

When I entered the URL shown on the card stating that the page could not be displayed. I don't remember the error exactly. The strange part is that I could go to the home page, but if I selected the registration option I got the error. So it made no difference how I tried to go to the registration page I got the same error.

I was about to call the manufacture when I decided to try Microsoft Edge. To my surprise the web page opened and I completed the registration.

After completing the registration I went back to FireFox to get the error for this question. To my surprise the web page opened correctly.

Can you explain what is going on and what I should do if it happens in the future?

Solved 4

High CPU usage (& extremely slow loading) on certain academic journals (only as of late)

Hi all, By "extremely" I mean an all-caps extremely. Some bulletpoints: Tried deleting stored data of affected websites Affects articles on e.g. science.org and pnas.o… (funda kabanzi)

Hi all,

By "extremely" I mean an all-caps extremely.

Some bulletpoints:

  • Tried deleting stored data of affected websites
  • Affects articles on e.g. science.org and pnas.org
  • Tested troubleshooting mode
  • Tested against Edge
  • I noticed that the references (bibliography section) loads one by one, very slowly
  • Hence maybe has to do with the integration of GetFTR by the affected journals
  • Disabling tracking protection didn't work
  • Only thing that "worked" (isn't a solution, really) is disabling all scripting and just using reading mode, using e.g. "||pnas.org^$stylesheet" in uBlock; doing that, the papers load in an instance

Example article: https://www.science.org/doi/10.1126/science.aeb1157

I first went to bugzilla, but read: "please consider checking Firefox Help instead of creating a bug", plus I don't know what technical stuff to submit.

If it isn't a configuration issue on my end, then I leave it in your good hands!

(The uploaded screenshot is taken in troubleshooting mode)

edited a typo

Solved 7 1