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Credit Card Auto-Fill

Hi there, Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear … (funda kabanzi)

Hi there,

Using up to date Firefox on a Mac, London UK. Recently returned from travel in Japan. The bank cards auto-fill stopped working & Auto-fill does not appear in Privacy Settings (it is not there – no need to request a check please:)?

Spent 2 hours on Mozilla support/community etc. No answers – including 'make a new profile'...(& why - won' that affect history etc)?

Would be very grateful for any help please?

With thanks,

Alex

Asked by amreuben 3 emasontweni adlule

Answered by amreuben 3 emasontweni adlule

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I have Firefox Version 00.0.1 (64-bit) on my iMAC. I wish to set up an outside account requiring 128-bit encryption. Is my browser sufficient to set up this account?

Inform me whether my Firefox Version 99.0.1 (64-bit) on my MacOS Catalina Version 10.15.7 is designed to handle 128-bit encryption.

Asked by wvogel1400 1 unyaka odlule

Answered by James 1 unyaka odlule

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After using containers I lost the ability to log into Citibank

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be… (funda kabanzi)

When I run Firefox in troubleshooting mode I can log into citibank. When I return to normal I cannot. I've turned one extension after another off. None of them seem to be causing the problem.

This all started when I created a container for Banking. it has been a problem ever since.

Asked by James Elbert Bearden 1 unyaka odlule

Answered by James Elbert Bearden 1 unyaka odlule

  • Kusonjululiwe

Bookmarks organisation resets to unsorted regularly

Hello Firefox Community, I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting… (funda kabanzi)

Hello Firefox Community,

I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting my productivity. I regularly use the bookmark bar and organize my bookmarks into folders. However, any changes I make don't seem to stick and get reset after a period of time. This is especially frustrating as I heavily rely on bookmarks to keep my browsing organized. Problem Details

Here's what typically happens:

  1. I add a bookmark to a specific folder or position, either in the general list of bookmarks or on the bookmark toolbar.
  2. Sometime later, that bookmark leaves its designated position and moves to the bottom of the unsorted list of bookmarks.

Devices and Operating Systems

  • MacBook M1 2020 running macOS Monterey
  • Dell Alienware 17 r5 running Windows 10

Both devices have the latest version of Firefox installed, and I use Firefox Sync to keep my bookmarks and settings consistent across these devices. Suspicion

I suspect that this issue occurs when I make a change to bookmarks on one computer and then open Firefox on the other computer. The bookmarks seem to reset, possibly due to some issue with Firefox Sync.

Looking forward to hearing your thoughts and possible solutions!

Kind regards,

Asked by Karakaï 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

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corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (funda kabanzi)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Version 100 on Mac

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to… (funda kabanzi)

I read that with version 100 on the Mac there will be some problems with some web pages like my bank can you tell me if this has been fixed or not, if not I don't want to go past version 99. Thanks for all help Michael Whitecotton

Asked by mdwhiteco 1 unyaka odlule

Answered by James 1 unyaka odlule

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Prevent number of unread GMail messages from being displayed in Firefox tab

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9… (funda kabanzi)

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9)" from the attached photo and never have the count displayed -- if it could instead simply say "Inbox - xxx@gmail.com"

Asked by mp34142 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Kusonjululiwe

MacOS Firefox crashes when view youtube video in fullscreen

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted." Some information about my system: Fire… (funda kabanzi)

Every time I open a youtube video in fullscreen, firefox crashes. `about:crashes` says "No crash reports have been submitted."

Some information about my system:

  • Firefox version: 122.0.1 (64-Bit)
  • Macbook Pro M2
  • MacOS Sonoma 14.3.1

If there is a way to get more information that you would require (like logs) please describe how I access them, so I can share them.

Asked by a Little Otaku 1 isonto elidlule

Answered by jonzn4SUSE 1 isonto elidlule

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Foxfire seach window on Homepage not wkg due to Apple update.

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but… (funda kabanzi)

I've just updated my iMac which uses mac OS Monterrey12.5. As a direct result I can no longer use the Mozilla search window on the Foxfire Homepage. It's still there but it won't allow you to enter information into the box. Is there either a way to restore the functionality of the search window or at least disable it in settings so I don't have to see the window and be reminded that it no longer works? Thank you in advance for whatever assistance or answers you can provide.

Asked by fineyounggenius 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (funda kabanzi)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 unyaka odlule

Answered by Matheus 1 unyaka odlule

  • Kusonjululiwe

Bug report: Cursors appearing next to buttons after clicking on them in v120.0

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other… (funda kabanzi)

For whatever reason, I can't find a simple way to file a bug report. Starting 120.0, or maybe in 120.0.1, I've started seeing a cursor appearing next to buttons and other components on web pages that you definitely would not expect to see cursors next to.

It seems that a cursor has started to display when I click on web components even if it's not a text entry field. I've included a screen shot that includes a cursor appearing next to the Refresh button in Gmail, for example.

There's even a cursor appear in the "Browse" button on this very page in the Add Images section.

Asked by John Neiberger 2 izinyanga ezidlule

Answered by zeroknight 2 izinyanga ezidlule

  • Ikhiyiwe

Immobilize mobile bookmarks into regular format accepted by other browsers (chrome, gmail, yahoo)

My isp for mail has gone cheapo and dropped me from using mail as a back up to send any portion of the 5000 links I had on Firefox...so please don't ask if I can send the… (funda kabanzi)

My isp for mail has gone cheapo and dropped me from using mail as a back up to send any portion of the 5000 links I had on Firefox...so please don't ask if I can send them. Even click and drag only works ONE bookmark at a time (it just disappears if I drag a bunch whether 10 or 4000!).

I am trying to get the bookmarks easily onto other browsers such as Chrome, Yahoo or lastly, gmail. All of these have the simplest of directions, either to "export as HTML" or as JSON (from Fri the 13th?!). In any event, they worked with ALL other bookmark files/folders, but not the ones within the mobile bookmarks on f.fox. How in heck am I going to be able to export them in a significant #, if Mozilla doesn't have a feature to correct them out of whatever gosh darn format they're in, and let them be unencumbered for direct "export to" or "import to" settiings on other browsers or from the mac/firefox "save as new file". At first I thought it was the fact that bookmarks for the mac also get designated as icloud if I move them to desktop sometimes (i.e there's a cute little icon on desk above file/name/pic. I don't think that is the case as the other bookmarks I've sent would have failed (but they didn't). Isn't there a simple app that can extricate these "mobile bookmarks' as they certainly are NOT, and were not posed to me as a issue when I started using SYNC!

Asked by yuppiemobile69 2 izinyanga ezidlule

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"Autofill Credit Cards" Settings not available on linux (fedora)

Hi there. I'm using Firefox on a windows and linux laptop with the same settings and version (98.02). On windows the Autofill Credit Cards settings show up, but on linux … (funda kabanzi)

Hi there. I'm using Firefox on a windows and linux laptop with the same settings and version (98.02). On windows the Autofill Credit Cards settings show up, but on linux they don't. I already checked this question https://support.mozilla.org/en-US/questions/1305626 and applied all settings in about:config that were suggested there. I have no clue, why the two operating systems differ in that way.

Asked by Luke 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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GIFs still not disabled

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firef… (funda kabanzi)

I appreciate the quick reply from your support staff yesterday. I followed instructions and was able to turn off the GIFs but FOR ONLY ONE TIME. As soon as I exited Firefox, or even the current page and returned to it they were back on. How do I keep them off permanently?

Asked by luvec 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Getting access denied, looks like website is perceiving me as someone suspicious.

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I wen… (funda kabanzi)

I tried to log in to my bank and it says "access denied." I may have changed a setting or something on Firefox or my VPN. I'm confused, am not very computer savvy. I went to Apple store last weekend for phone and they said I should use Safari for info security, so I made that default on my Mac Mini (where I'm writing now) for a couple days, but then got blocked from a website where I plan to apply for a job, so I went back to Firefox, after I read articles saying that Firefox is more secure. I am using a VPN, so is that part of the problem ? (shouldn't be, because I have had that for a year or so). I don't know what to do, and it is after 12:45 am now, and I have to go to bed, have to get up for work in 6 hours. I hope someone has some help for me when I log in tomorrow. I hope that I have not been hacked. Thanks for reading!

Asked by brianarc1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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'Delete cookies and site data when Firefox is closed' just doesn't work.

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history. Checking the box to do just this in 'Privacy & Securi… (funda kabanzi)

I want to be able to close Firefox and have all cookies and site data removed - but I want to keep my history.

Checking the box to do just this in 'Privacy & Security' will delete cookies when I close Firefox - but all the site data remains. Under 'History' I have 'use custom settings' enabled, as well as 'remember browsing and download history'. I've tried various permutations of this, but can't get it to do what Firefox says it will.

Being able to do this is one of the main reason I want to use Firefox, but it doesn't seem to work. I have to manually delete both cookies and site data.

Any suggestions to try to delete cookies and site data when Firefox closes, but remember history?

Asked by rockpapersizzors 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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New tab opens to a search website not a blank page

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)???? It's suppose to open a blank page. I set my preferences to open a blank page fo… (funda kabanzi)

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

Asked by cargrfx1 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule