Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Wwhen I attempt to use Firefox web, I now am being asked to enter my Primary password, I have used what I recall was my password but I cant log in

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized a… (funda kabanzi)

After the last system update, I now am being asked to enter my "Primary password", every time I open a new page. When I try entering a password , it is not recognized and I have to click on cancel in order to proceed. I have used what I recall was my password but it is recognized, but I don't get a message telling me it is the wrong password. How can I get back to the previous version that did not ask for my Password. Is that an option?

Asked by gswaidan 2 ezinsukwini ezidlule

Answered by wxie 2 ezinsukwini ezidlule

  • Kusonjululiwe

Computer down / MS365 application for a solution paid for but unused after their request to change my email address and PW !!

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have bee… (funda kabanzi)

Please return my Computer to using Firefox default as my browser as it was 2/01 /2026.Ive tried several times to do this w/o success . I was using windows 11 and have been trying to get rid of MS365 which I never used but have been charged for a solution , but have been blocked and refused cancellation after they asked me to change my email address and PW . Insanely confusing !

Asked by jmpianoprof 2 ezinsukwini ezidlule

Answered by jmpianoprof 2 ezinsukwini ezidlule

  • Kusonjululiwe

error message when I want to see bookmarks

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause th… (funda kabanzi)

Error message: the bookmarks and history system will no be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I tried following the directions in "learn more" but to no avail. Please help this senior citizen get his bookmarks back! Thank you.

Asked by Michael 4 ezinsukwini ezidlule

Answered by Denys 4 ezinsukwini ezidlule

  • Kusonjululiwe

recovery key

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my… (funda kabanzi)

Hello! I accidentally logged into my account after switching to a new computer, creating a new recovery key. Now i do not have access to all my saved passwords. I have my recovery key but cannot find where should I type it to get back all my information. Is it possible to recover my information using the original recovery key, not the one I accidentally created? I really need to get the access to all my saved passwords, please help me with it. Thank you!

Asked by einite2002 4 ezinsukwini ezidlule

Answered by Denys 4 ezinsukwini ezidlule

  • Kusonjululiwe

problem solved but i don’t know why

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it as… (funda kabanzi)

when i attempted to log into gmail today using firefox i got a screen touting their new ai stuff and requiring me to sign back into gmail. after i entered my email, it asked me to sign in with my passkey and froze. this happened three times. i restarted everything, no joy. could only enter through chrome. then about 12 hrs later i was able to enter via firefox. who knows why. i am not a computer tech person. problem is solved by the invisible hand. some tech person replied to my inquiry with the super unhelpful “i don’t have that problem.” good for you! couldn’t get back to the conversation thread to say, problem solved.

Asked by Laura Duncan 1 isonto elidlule

Answered by Denys 1 isonto elidlule

  • Ikhiyiwe

Firefoxot recognising 2nd email

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why? … (funda kabanzi)

I have two e mails, but when i try to go to my secondary email [email 1 removed]@gmail.com i always get my primary one, [email 2 removed]@gmail.com. why?

Asked by stanthepoet 4 ezinsukwini ezidlule

Last reply by Denys 4 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (funda kabanzi)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 3 emasontweni adlule

Answered by jonzn4SUSE 3 emasontweni adlule

  • Ikhiyiwe

Still cannot sync Desktop to Laptop

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookm… (funda kabanzi)

Hello, Having followed the advice as under: If you've previously made use of Firefox Sync, please make sure you're signed into your Mozilla account and have enabled Bookmarks within your Sync settings, because Firefox will automatically download any available data from our sync servers as long as you are logged into the account you used to sync.

Additionally, please consider that if your bookmarks are still available in the local storage of another device, signing into Sync on these devices will let you upload this account data and make your data accessible on any other devices you enable Sync on.

Andd checking the the Bookmarks tick-box was checked [as was last attempt] I tried to sign in to open the required page, but got 2 x 'error' windows, as attached, one for enail address [been using this for 2 yaers] and the other for password [how did I get this page up with the wrong password??]

I'm obviously a very dim Brit . . . . . please would you advise me as clearly as possible about whatv the heck is going wrong, thanx Kr CB

Asked by cjab1950 3 ezinsukwini ezidlule

Last reply by Denys 2 ezinsukwini ezidlule

  • Kusonjululiwe

Move old profile into new profile system

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible? … (funda kabanzi)

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?

Asked by govardhangr1008 3 ezinsukwini ezidlule

Answered by Denys 2 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox has issues loading some websites and extensions

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected. I have already tried restarting Firefox and check… (funda kabanzi)

I am having a problem with Firefox. Some websites do not load correctly and certain extensions do not work as expected.

I have already tried restarting Firefox and checking my internet connection, but the issue still happens.

Please advise how to fix this problem. Thank you.

Asked by ลลิตา เนาว์ประโคน 6 ezinsukwini ezidlule

Answered by ลลิตา เนาว์ประโคน 6 ezinsukwini ezidlule