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reply to email

jscher2000 Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me. > Task: invalidateCaches… (funda kabanzi)

jscher2000

Tried to reply to your email. It has not return. Here is a copy of report you requested. It is different from what you sent me.

> Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

I still have no bookmarks. I have restarted the computer a number of times. I also renamed the places.sqlite adding a 1 after places as it said in other directions. I have also refreshed.

Yesterday, I uninstalled Firefox and reinstalled after receipt of your response. It said all cookies, history, bookmarks etc transferred successfully. However, I keep getting the message “ and Bookmarks and history systems will not be functional because one of Firefox’s file is in use by another application. Some security software can cause the problem. I use McAfee, I’ve always used it. I have not changed it.

I did not do anything with favicon file as I don’t know what to do, I understand you can delete that. If there is a list of more than one, then what do I do.

As I indicated, I an NOT a technical person.

Please advise.

Thanks.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by izzybizz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Importing Baaokmarks from Google

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process wa… (funda kabanzi)

Hi. I tried to import my bookmarks from Google to Firefox (on a Mac) as per the instructions but no joy. I followed the process and at the end it says that the process was successful, but when I look in the Manage Bookmarks area (and everywhere else), the bookmarks are not there. Help please.

Asked by baldrick08 1 unyaka odlule

Answered by Bithiah 1 unyaka odlule

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weather location

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been… (funda kabanzi)

In the last few weeks I have not been able to reset MY location for the weather. I am in Red Deer and the location is locked at Fort Saskatchewan, where I have never been! I know it should be a simple fix but even Geek Squad was not able to change this and they even uninstalled and reinstalled Firefox. I took my computers to Best Buy to give them the run down and as soon as they opened up the default location said Red Deer! They are only a few blocks away and I was relieve that it worked. At home it immediately came up as Fort Sask again. This is just an annoyance but I like to use Firefox as my browser. Any suggestions?

Asked by walsh313 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox 93 freezes

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Window… (funda kabanzi)

Since the upgrade to version 93 many times Firefox freezes (blue circle moving on screen) and the complete screen is filled with the browser in such a way that the Windows tray is not visible. This is particularly being done when several pages are open in the browser simultaneously. Sometime after this freeze the browser closes itself without any notice. This is rather annoying when I am in the middle of a work.

Here are the details of my OS: https://pastebin.mozilla.org/DkNG2o5X

Please find attached a picture what can be seen when the above freeze happens.

Asked by kadocsa.krisztian 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Firefox help directing me to odd website

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore. Regar… (funda kabanzi)

Clicking on Firefox "Help" directed me to an odd "Crowdicity" website. This is rather worrying and makes me feel that I can't trust the browser's security anymore.

Regards,

BarbaraD

Asked by BarbaraD 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX OR MOZILLA SUPPORT I WOULD LIKE YOU.S TO DELETE MY FIREFOX ACCOUNT WITH THE EMAIL ACCOUNT [email address] as i have no longer got access to it

Asked by donovangregg 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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deletion of firefox account with the email address [email address] needed as i have no longer got access to it

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got a… (funda kabanzi)

GOOD DAY FIREFOX /MOZILLA SUPPORT i would like your assistance with deletion of firefox account with the email address [email address] needed as i have no longer got access to it

Asked by donovangregg 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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Looking for Library file in Mac Library/Application Support that Time Machine can use to restore tabs lost in crash

Hello, I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twic… (funda kabanzi)

Hello,

I wrote in about an hour ago, but clicking Submit resulted in a blank page - no acknowledgement or notice from you in email since. Pls forgive if you get this twice.

I was clearing Recent History when FF crashed and lost many important open tabs. This happened with V. 93.

I back up daily with Time Machine. I'm wondering if there's a file in Application Support or elsewhere it can restore to bring the tabs back?

System profile attached.

Any help appreciated. Peter

Asked by Gemwriter 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox 93 Way Too Slow!

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's… (funda kabanzi)

Got the "new & improved" version 93, and it doesn't seem so improved. I can barely write this, as it keeps stopping and starting, and acts like we're underwater! It's using about 15GBs of RAM, and while I still have plenty on-hand, it's barely functioning! Come one, what's going on, will this browser ever just work?

Asked by StevenCee 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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missing items in webpage on Surface Go

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and … (funda kabanzi)

When I view Morningstar charts, such as the one at: https://www.morningstar.com/funds/xnas/vfiax/performance on my Microsoft Surface Go (Windows 10), in Firefox 93.0 and some previous versions, the legend does not display the line colors for the investment, category and index. The page is displayed correctly in Firefox 93.0 on my Desktop Windows 10 system, and when using Microsoft Edge on the Surface Go. Any suggestions?

Asked by dave505 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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all past tabs open when open window

Firefox 93.0 OSS 11.5.2 When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right" screen shot show … (funda kabanzi)

Firefox 93.0 OSS 11.5.2

When i open a window the past 80 tabs openl to use, I need to R clic the tab on the left and "erase all tabs to right"

screen shot show

Asked by jrhmdtraum 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox Passwords using Browser Firefox Lockwise

Hi, I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Wi… (funda kabanzi)

Hi,

I receive your emails on security (How to avoid wire fraud, spot spyware, smash spam and more) and my concern is holding all my passwords in Firefox Lockwise on my Windows devices which are synched. If someone or some process gains access to one of my PC's they would also I presume gain access to all my passwords. Is this true? If so, can I implement password access to my Firefox Lockwise passwords on Windows machines?

Thanks for your thoughts and hopefully reply.

best regards, Terry

Asked by terry_morrison 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Cannot Start Download By Single Click Anymore

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing ha… (funda kabanzi)

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Asked by Black Cat 1 unyaka odlule

Answered by Black Cat 1 unyaka odlule

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Finding in which Folder a bookmark belongs

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but… (funda kabanzi)

Hello - Firefox Bookmarks are wonderfully intuitive and hardly need the well written instructions. However, in Manage Bookmarks, I search and find the Bookmark I want but can't see or find which folder it's in. Thus I can't sort it or move it to another folder. A column in search results showing Folder would be fabulous!

Asked by rlj2 1 unyaka odlule

Answered by cor-el 1 unyaka odlule