Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (funda kabanzi)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by majad Fani 1 inyanga edlule

  • Ikhiyiwe

I'm having trouble in signing up on Mozilla Account on Firefox browser. Whenever I try to sign up or sign in, this message shows "The request was blocked for security reasons".

duplicate of /questions/1460807 thread. Would you help me signing up? I already created Mozilla Support account a while ago. But I'm still having that same problem. … (funda kabanzi)

duplicate of /questions/1460807 thread.

Would you help me signing up? I already created Mozilla Support account a while ago. But I'm still having that same problem.

Asked by Shakib Ahmed Numan 3 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Lost All Sync Data

Hi, Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now… (funda kabanzi)

Hi,

Firefox recently upgraded automatically, but the new version had a graphics glitch in the bookmarks toolbar. I decided to downgrade to the previous version, but now I've lost all my bookmarks and passwords even though I am signed in to my Sync account. How can I recover them? I really need that data for my work so I hope you can help me. Thanks in advance!

Asked by Ciarán O'Rourke 1 unyaka odlule

Answered by Ciarán O'Rourke 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to open all synced tabs

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not … (funda kabanzi)

I have seen multiple copies of this question, some unanswered, some with the same "answer". All the questions are closed so I cannot reply to them. The "answer" does not work.

I have the "Show tabs from other devices" sidebar. I also can access from "Open application menu" > email address > list of synced tabs. Both methods show me the device name and all of my synced tabs. Neither method has an "open all tabs" option. If I right click my device name nothing happens. If I right click a tab, it opens that one tab. I don't know how many tabs I have on my Android. I have enough tabs that it only shows the infinity symbol instead of the number. It has shown the infinity symbol for a long time and I've opened many more tabs since. It could be hundreds or even thousands of tabs. I have 224 tabs on my laptop. I want to open all 224 laptop tabs plus all however many Android tabs on my laptop at the same time. I'm aware this will cause significant lag on my laptop. I'm not looking for a solution for that or people telling me not to do that. I want to know how to open all of my synced tabs at once on my laptop, without having to click through one by one.

Edition Windows 11 Home Version 22H2 Installed on ‎2022-‎09-‎21 OS build 22621.1702 Experience Windows Feature Experience Pack 1000.22641.1000.0 "You're up to date Last checked: Today, 17:15" (Just clicked "Check for updates")

Firefox 113.0.1 (64-bit) "Firefox is up to date"

Asked by Emily 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Exceptions Sync

Hello, I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus havi… (funda kabanzi)

Hello,

I have activated Firefox Sync and "delete cookies on close" and I have noticed that the URLs I have set up exceptions for do not sync across my devices, thus having to re-enter them on every device.

Is this by design or can I do something about it?

Thanks for any help

Asked by Nydragon 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (funda kabanzi)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync Bookmarks from a primary device

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop? When I sync my bookmarks, how does is know which computer is the… (funda kabanzi)

I see instructions for sync' to a phone, how do I initially (connect) sync to my desktop from my laptop?

When I sync my bookmarks, how does is know which computer is the primary (the one that I want to duplicate changes from)?

For example, I added new bookmarks and revised some old ones on my laptop and did not have the sync on my desktop at the same time. Now, if I sync my laptop to my desktop, how does it know which device is my primary (in this case my laptop) where I made all the changes?

My goal is to revise all the bookmarks currently on my desktop to reflect all the changes I made to them on my laptop. I'd like to do it without duplicates or displaying old desktop residual bookmarks that I deleted and/or modified on the laptop prior to sync to the desktop.

In this case, should I delete my bookmarks from my desktop and then sync to my laptop so as to seamlessly & efficiently have my bookmarks toolbar on the laptop look the same on the desktop?

Thank you for your help here! Christopher

Asked by comfeline 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox taking longer than a week to sync

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my boo… (funda kabanzi)

I recently had to factory reset my computer and had to download and sync my firefox account all over again. It's been a week and firefox is still syncing, none of my bookmarks, add-ons, history or top sites on the new tab are showing up. Thankfully, it appears that most of my passwords have been synced.

I've read some other threads for tips and can confirm that I don't have this account logged in to other devices and I don't have a vpn or proxy running. I am able to obtain the sync logs but I have no idea how to read it.

How can I make the bookmarks, add-ons, history and top sites sync faster?

Asked by tsubasa9455 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

my saved information is gone

hello and good day to whom ever this massage gets to. I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my account… (funda kabanzi)

hello and good day to whom ever this massage gets to.

I just updated my windows at my work pc and all my programs were deleted and so I got signed out of all my accounts. I reinstalled firefox and tried to sign in but because its been a while I couldn't remember my password and had to reset it. but after all this and when I finally got into my account (with the same email address I was using until now) no matter how many times I click sync, nothing gets added to my bookmarks, history, passwords, etc.

then I checked with one on my phone to see whether that was working or not, and that was signed out as well and asks me to sign in again. I've been using this browser for years now and have many save information on this account I CAN'T LOSE ALL THAT. the primary account was on my laptop which is at home and currently I am terrified of turning that on and finding everything's gone again. please help me get my info back. I can't remember years of saved bookmarks and passwords.

Asked by Maika 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox sync dont sync

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a br… (funda kabanzi)

Hi. I bought new pc, and i'm trying to set up mozilla with all my passwords and bookmarks, from old pc. But after i logged in, bookmarks and passwords dont appear in a browser. I had so much important stuff there that im now kinda scared. Thanks for any help in advance

Asked by donkeymonkey 1 unyaka odlule

Answered by Paul 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (funda kabanzi)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Asked by NotReallyEight 1 unyaka odlule

Answered by NotReallyEight 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondar… (funda kabanzi)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 1 unyaka odlule

Answered by Robin 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I can't delete my Firefox account

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I d… (funda kabanzi)

A while ago I made a Firefox account with my Yahoo email address as the primary email, and my Outlook email address as the secondary email. Eventually I realized that I didn't need my Yahoo email account anymore, so I deleted it, forgetting that it was being used as the primary email for my Firefox account. Now I can't remove my Outlook email from my Firefox account without verifying my Yahoo email account, and I can't even delete the Firefox account since it was made under the Yahoo email account as a primary email address.

Now I can't use my Outlook email address to create a new Firefox account either.

Asked by vivek95148 2 iminyaka edlule

Answered by vivek95148 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Ways to access older versions of Sync to restore history?

Hi, I posted a question about my browser history being deleted recently, but I also remembered that had Firefox Sync on. I was wondering if there was some way to use Fire… (funda kabanzi)

Hi, I posted a question about my browser history being deleted recently, but I also remembered that had Firefox Sync on. I was wondering if there was some way to use Firefox Sync to grab my old browser history before it was corrupted? Thanks!

Asked by Vorp 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule