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Locking this thread, please continue here: [/questions/1440721] Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. … (funda kabanzi)

Locking this thread, please continue here: [/questions/1440721]
Can someone please tell me how to answer questions asked, in emails to me, receoved from support helpers. In ~6 emails received so far, my only response option looks like clicking the "Mark It as Solved" button...I can't see how to answer, for example, that I'm using Debian Buster, with KDE. Also, jonzn4SUSE asked me to "see screenshot" of his SUSE distribution, but I can't see that image, nor a file attachment. Thanks again.

Asked by lee.hinkleman 2 izinyanga ezidlule

  • Ikhiyiwe

About tab crashes

duplicate of /questions/1446872 thread. About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I h… (funda kabanzi)

duplicate of /questions/1446872 thread.

About tab crashes Every time I open Firefox, it crashes immediately and does not trigger the crash report window. Even though I have checked and enabled the option to send crash reports in the settings, it doesn't work. When I look for crash report logs, it shows that I have not sent any crash reports.I've tried many methods to view the crash report, but it just shows that there are none. I only found this information related to crash reports in the installation files.(you can see it in the picture),hope someone can answer this question, thank you very much.😭

Asked by 1484759273 6 ezinsukwini ezidlule

  • Ikhiyiwe

Unable to update Firefox browser

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled an… (funda kabanzi)

I have Windows 11 and the Firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "Failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Duplicate question, please continue in your 2nd thread: /questions/1445013

Asked by rpm3110 1 inyanga edlule

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Autofill passwords/TF codes

Locking this thread, please continue here: [/questions/1446495] Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or te… (funda kabanzi)

Locking this thread, please continue here: [/questions/1446495]
Unlike Safari, Firefox doesn't autofill passwords or 2-factor codes. Please implement these features or tell me how to get them to work. MacOS 14.4.1 Thank you, Steve

Asked by stronick 3 emasontweni adlule

  • Ikhiyiwe

Where are my Inbox emails? They have disappeared

Locking this thread, please continue here: [/questions/1442806] 'All of my inbox emails save for last night's and today's have disappeared. What is going on? … (funda kabanzi)

Locking this thread, please continue here: [/questions/1442806]
'All of my inbox emails save for last night's and today's have disappeared. What is going on?

Asked by Alanrock 2 izinyanga ezidlule

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THETA Crypto Wallet

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.the… (funda kabanzi)

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Asked by mike1422 1 unyaka odlule

Answered by Dropa 1 unyaka odlule

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Firefox Browser

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I … (funda kabanzi)

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I do??

Asked by hjcruser 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (funda kabanzi)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Unwelcome pop-up on download

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of t… (funda kabanzi)

I'm downloading a lot of images, and every time I do so a popup box appears showing the most recent five downloads and a button to show all downloads, It covers some of the icons I use for downloading images which is frustrating. If I right click on any of the downloads one of the options is to Clear Preview Panel, so I assumed it was called Preview Panel, but help does not know about that and I can't find how to stop it coming up (it used not to until I did something, I don't know what) It's driving me crazy.

Asked by Bazza43 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (funda kabanzi)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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trying to add a secondary email address to my Firefox Account

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email.… (funda kabanzi)

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid.

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.

Asked by carolynperzan 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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duplicate web-mail addresses in BT Mail

My ISP is BT (UK) and I have 5 BT Mail email addresses. On the mail log-in page there is a sign-in box where I can choose which email address I wish to open. Unfortunatel… (funda kabanzi)

My ISP is BT (UK) and I have 5 BT Mail email addresses. On the mail log-in page there is a sign-in box where I can choose which email address I wish to open. Unfortunately there are several instances of my main email address. Some with old passwords some from I know not where. I need to delete all those except the current one. I have tried clearing the cache and data but to no effect. The duplicates do not appear if I use a different browser, so it would seem to be a Firefox issue.

Asked by Bob 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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How do I access Yahoo's main page?

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I u… (funda kabanzi)

I used Speedtest by Ookla. When the broad band was installed, the technician did this without a problem. Today when I tried I was taken to an installation page. After I used the SpeedTest, then my main page was gone and instead I have a bar of Firefox selected options. I've tried to find how this is done so I can set it back but I can't find it. Please help.

Asked by Eric 1 unyaka odlule

Answered by user104147805413306348376805769878442569366 1 unyaka odlule

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How can i change the order of Search Bar suggestions?

Hi everyone, I would like to change the order of Search Bar suggestions, if possible, because I find the "Firefox Suggest" section's results more relevant to what I usua… (funda kabanzi)

Hi everyone,

I would like to change the order of Search Bar suggestions, if possible, because I find the "Firefox Suggest" section's results more relevant to what I usually look for.

Specifically, as shown in the image I attach, when I type, I get some suggestions, and then I can see the "Firefox Suggest" section. Is it possible to change the order and place it above the suggestions?

Thank you!

Asked by kolyfotis 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox 101.0 - YouTube looks different after login to youtube account - Design problem

Hi dear managers, In Firefox 101.0 youtube is like below : [Login] Before Login After login to my account in youtube it looks like this : [Login] After Login … (funda kabanzi)

Hi dear managers, In Firefox 101.0 youtube is like below : [Login] Before Login After login to my account in youtube it looks like this : [Login] After Login I checked it with another account - same problem. What is the problem and how can i fix it?

duplicate of https://support.mozilla.org/en-US/questions/1378770

Asked by helius.dev 1 unyaka odlule

Last reply by helius.dev 1 unyaka odlule

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WIll not search

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing ha… (funda kabanzi)

I moved my old hard drive to a new ssd. Everything works but Firefox . I uninstalled and reinstalled when i try to use it I put in a search term hit enter and nothing happens. Also the drop down on right side nothing can be used

When I did the reinstall a error message came up about The code execution can not be found because VCRUNTIME 140-1 was not found reinstall Firefox again I did that did help

Thank you in advance

Asked by stbr51 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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linkage through email

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years th… (funda kabanzi)

Since an update several days ago I am unable to link to sites or email addresses I receive in emails. Serious time waster. Also in some accounts I have had for years they don't recognize my password any longer when I try to log in via a link from an email.

Asked by nancydragon 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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Are McAfee LiveSafe (on Windows 11) and Mozilla Firefox with Mozilla VPN (have and prefer) compatible?

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11… (funda kabanzi)

New computer, running Windows 11, McAfee LiveSafe came with for 30 day trial. I use Firefox, have since 1997. Just added Mozilla VPN. Old computer ran Xubuntu. Windows 11 needs antivirus because it's Windows. So. How compatible are McAfee LiveSafe and Firefox with Mozilla VPN? What suggestion, if any, does Mozilla have for an antivirus program that will work well for Windows 11 but not mess with Firefox and Mozilla VPN? Thank you.

Asked by mwhesapa 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule