Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Reinstalling my Firefox data from a PC that dies to a new one

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC. I have tried to copy all of my… (funda kabanzi)

My laptop died but I have been able to rescue the SSD and turn it into a USB connected external drive. I can see all data from my old PC.

I have tried to copy all of my User, Local Apps Data Mozilla Profile data folders to my new Laptop but the data does not appear when I fire up Firefox on the new laptop.

The old laptop folder was c:\Users|Phil, the new laptop is C:\Users\Phill {setup of new PC added a second L to my name}

Is this an issue ?



Asked by phil.libbis 4 ezinsukwini ezidlule

Answered by cor-el 3 ezinsukwini ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Asking help from Fred McD

Hello Fred McD, Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something). Anyway, I turned off my computer… (funda kabanzi)

Hello Fred McD,

Thanks for getting back to me. First, my computer screen froze (I suspect some interference of a hacker or something).

Anyway, I turned off my computer, waited several minutes, and turned it back on, again. A message came on the screen said I wasn't "signed in." Then, another smaller window came up saying I could "sign in" by clicking on a blue button. But, that didn't work after three tries, so I clicked on the "closed" button. That allowed me very limited access to the internet. A "black" label announcement said that I wasn't signed in - and that my files were inaccessible to me.

It looks like I need a technician, but I presently have no car and I don't know of any technicians who do "House Calls."

I'm also wary of contacting an online technician. One time a year or so ago, I looked up a phone number for Microsoft - and the guy I spoke with had an "Indian" accent. He sort of helped me for a stiff fee. In hindsight, I realized he couldn't possibly have worked for Microsoft - even though he assured me that he did...

Can you or someone on your staff possibly help me. I trust Mozilla Firefox and I'm prepared to pay a reasonable fee.


Thank You, Eric Vollmer

Asked by voiceinthewell 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

using chrome(came with computer) will not download firefox

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept passwor… (funda kabanzi)

I recently purchased a dell refurbished computer, I set it up went and downloaded fire fox without any trouble. I restarted computer today and it would not accept password I called DiscountcomputerDepot.com help and they helped me to restart and they told me they would have to reinstall windows from computer. So I lost all my programs. when it restarted said would have to update windows. I have tried multiple locations and get this same message This download.mozilla.org page can’t be foundNo webpage was found for the web address: https://download.mozilla.org/?product=firefox-stub&os=win&lang=en-US&attribution_code=c291cmNlPShub3Qgc2V0KSZtZWRpdW09KGRpcmVjdCkmY2FtcGFpZ249KG5vdCBzZXQpJmNvbnRlbnQ9KG5vdCBzZXQpJmV4cGVyaW1lbnQ9KG5vdCBzZXQpJnZhcmlhdGlvbj0obm90IHNldCkmdWE9ZWRnZSZ2aXNpdF9pZD0obm90IHNldCk.&attribution_sig=c3e7484d24556be08270fa603b3ed24cad53bd6caaec3f9e3f355d5c37300daa HTTP ERROR 404 Please help ,I have only use firefox since I had a computer , about 25 years. Many thanks Jack Terry. [email removed from public]

Asked by jact363 1 unyaka odlule

Answered by James 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (funda kabanzi)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Asked by brijohnnow 1 unyaka odlule

Answered by brijohnnow 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot Start Download By Single Click Anymore

Hi, It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing h… (funda kabanzi)

Hi,

It was OK for me to download file from a link before, but since a while ago, when I single click on any link (ex., Firefox Installer) it showed nothing and nothing happened (Normally I think dialog about if open or save/when to save should pop up). I also try other way to open the link then: 1. If I try to open a new tab on link, then a empty tab was opened (as attached image). 2. If I right click the link and click "Save Link As..." then it will pop up the save folder selection dialog.

I hope to have any suggestion to fix this issue. Thanks in advance for any support.

Asked by Black Cat 1 unyaka odlule

Answered by Black Cat 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

when upgrading to the newst firefox is the password and logins carried into the new release?

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and pas… (funda kabanzi)

my version of firefox is obsolete in security...so as many sites tell me. I want to upgrade to the newest release but am not sure what happens to my stored logins and passwords. Also, is there any way I can view the stored info...since I have been careless and not saved all of that info.

Asked by hartzell1 1 unyaka odlule

Answered by Amelia 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot add Add-ons to Firefox browser (Windows)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same b… (funda kabanzi)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

Asked by axiothelion 1 unyaka odlule

Answered by axiothelion 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (funda kabanzi)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Asked by dasmit 1 unyaka odlule

Answered by Terry 1 unyaka odlule

  • Kusonjululiwe

Error 404 installing Flatpak on Linux for Firefox

I'm trying to install Firefox on a Chromebook. I've done this successfully before. Using the instructions in the Mozilla page https://support.mozilla.org/en-US/kb/run-fir… (funda kabanzi)

I'm trying to install Firefox on a Chromebook. I've done this successfully before. Using the instructions in the Mozilla page https://support.mozilla.org/en-US/kb/run-firefox-chromeos?utm_source=www.mozilla.org-firefox-browsers-chromebook&utm_medium=referral&utm_campaign=seo#w_installing-the-firefox-desktop-browser-with-flatpak

But the command in the terminal window sudo bash -c "$(curl -fsS https://raw.githubusercontent.com/mozilla/sumo-kb/main/run-firefox-chromeos/install-flatpak.sh)"

Is giving me the error message curl: (22) The requested URL returned error: 404

Any advice would be appreciated! This is a fresh ChromeOS environment since I just did a factory reset so everything should be clean, and with latest OS version.

Thanks

Asked by jeff227 4 emasontweni adlule

Answered by Paul 4 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

FF 95.02

Yesterday I received an update fot Firefox, previously FF 95.01. Now, in FF95.02 the Firefox start page is lost, and add-on` s don`t work anymore or are simply vanished. … (funda kabanzi)

Yesterday I received an update fot Firefox, previously FF 95.01. Now, in FF95.02 the Firefox start page is lost, and add-on` s don`t work anymore or are simply vanished. I want FF95.01 back, or a resonable update, like 96.

Asked by pilgrim901 1 unyaka odlule

Answered by cor-el 1 unyaka odlule