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Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (funda kabanzi)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 unyaka odlule

Answered by InfernalLord 1 unyaka odlule

  • Kusonjululiwe

Sync from Linux desktop to Android mobile

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v.… (funda kabanzi)

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v. 121 on Ubuntu 22.04. Mobile is running Firefox app v. 121 on Android 10. I have a copy of the sync.log but it's really long. Can attach if needed.

Asked by ska.adley 3 izinyanga ezidlule

Answered by ska.adley 2 izinyanga ezidlule

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logins and passwords are gone...

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very … (funda kabanzi)

my passwords and logins are not showing..!! even my bookmarks are not showing on firefox after i logged in using my firefox account. please help me resolve this its very important Sir/Ma'am.

Asked by KARAN RAUT 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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cannot sync bookmarks on firefox after password change

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. Ho… (funda kabanzi)

This morning I had trouble updating my Firefox after the new update. Went to our IT people, who uninstalled Firefox, and installed a new one. The new one updated fine. However, I had forgotten my password, and had to reset it when logging in into the newly installed Firefox. Now I am logged in, but cannot see any of my bookmarks, etc. Essentially Firefox is treating my account as a new one and does not remember any of my settings. Is there anything I can do to recover my settings and bookmarks?

Thanks, Yuri

Asked by kovchegov.1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Ikhiyiwe

Windows 10 Pro on laptop does not synch with iPhone 14 or iPad 9 generation

Locking this thread, please continue here: [/questions/1439818] windows 10 pro pc show all the booklinks however, synch to an Iphone 14 to ipad 9th generation and it does… (funda kabanzi)

Locking this thread, please continue here: [/questions/1439818]
windows 10 pro pc show all the booklinks however, synch to an Iphone 14 to ipad 9th generation and it does not synch. I have tried all the fixes and nothing works. Time to stop using Mozilla products? what the devil is going on with the Mozilla staff? Hard to provide a contribution when products don't work!

Asked by David James McInnes 2 izinyanga ezidlule

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (funda kabanzi)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe

[SOLVED] Cannot grab tabs from other devices

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy… (funda kabanzi)

Using Firefox View, I am unable to view my tabs from other devices after setting up Sync. It is saying Check your internet connection. If you’re using a firewall or proxy, check that Firefox has permission to access the web. as if I don't have a correctly configured connection. However I indeed do and am able to browse the web without any issues. I should mention that I'm running the latest stable flatpak and I'm wondering if this could be related but I have no idea how to manipulate the flatpak to make this work.

Asked by soulfox 3 izinyanga ezidlule

Answered by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe

Settings lost after login to Firefox

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my set… (funda kabanzi)

Hello, I just noticed that at the top of my settings menu there was a flag saying that I was not logged in to Firefox. I clicked the link and logged in. Bam, all my settings disappeared! I have special colours and fonts because I am partially sighted. It is now very difficult for me to use my browser. How can I get my settings back, please?

Asked by Chris 3 izinyanga ezidlule

Answered by Chris 3 izinyanga ezidlule

  • Kusonjululiwe

Can't login into accounts.firefox.com

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screensh… (funda kabanzi)

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

Asked by Erik.Schick 3 izinyanga ezidlule

Answered by Erik.Schick 3 izinyanga ezidlule

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Password woes

Dear help team, First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe. I… (funda kabanzi)

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

Asked by JasonRosenberg 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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windows reload

I synced my firefox with my laptop before I wiped the drive and reloaded windows 10. I have reloaded firefox and signed it but it doesn't bring any of my bookmarks back … (funda kabanzi)

I synced my firefox with my laptop before I wiped the drive and reloaded windows 10. I have reloaded firefox and signed it but it doesn't bring any of my bookmarks back in. Any suggestions how to restore?

Asked by 6distrib 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Firefox passwords

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i n… (funda kabanzi)

My windows got corrupted had to reinstall everything and this means i have lost my old Firefox account password is there anyway i can get all those saved passwords as i need them. Any help would be great

Asked by Dudman 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Sync failed - links recoverable?

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only re… (funda kabanzi)

repost from there, here its probably more appropriate: https://support.mozilla.org/en-US/questions/1391582 In the meantime I figured out that sent tabs apparently only remain on the server for 60 days and that there is probably no log, even offline. But no definitive answer. And my feature request still remains for a history of sent tabs.

Dear Mozilla Team,

during the recent weeks I was away from my main PC and primarily used my iphone to browse the web. Every now and then I sent a link to the PC using Safari's share and the integrated send to function of Firefox for iOS. This usually worked really well, even when my PC was powered off. When I got back home and started my PC, sync would take forever, but was then interupted and all further tries to sync (hoping to get those tabs eventually) failed.

My question is if there is a log file of all those links that are sent to different devices? I believe there has to be one given that Mozilla's servers are being used and tabs (usually) arrive on powered-off devices following a request to the server.

If there is, please tell me how to access it/send it to me. If there is not, please take this as a feature request (a sent links history being gathered locally as part of the wider Firefox profile maybe and as a viewable list of all shared tabs for all devices so that tabs can still be sent to single devices but also accessed from others, similar to how tabs can be accessed from all synced devices).

xxhen

Asked by xxhen 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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STUPID LACK OF SUPPORT FOR FIREFOX ACCOUNT!

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to … (funda kabanzi)

IF I CANNOT GET BACK INTO MY FIREFOX AND/OR GOOGLE ACCOUNT I CANNOT GET MY EMAILS TO SYNC. How does someone get ACCOUNT HELP? I'll pay for the blasted help if just to get my emails out of FIREFOX? Such BAD customer service -- oh yeah, we aren't CUSTOMERS cause Firefox is FREE. Right now that is EXACTLY WHAT FIREFOX and MOZILLA are worth -- NOTHING, NADA, ZERO, TRASH! And now it will cost me $$$$$ to get my computer completely reset to eliminate ALL TRACES OF FIREFOX!!!

GET ME OUT OF THIS CRAZY SCREWED UP MESS>!! VOLUNTEERS OR NOT -- this all SUCKS!!!! Dr T. H. Reese, Denver CO

Asked by Cats2 1 unyaka odlule

Last reply by Paul 1 unyaka odlule