I-Firefox Community Forum

My links on Firefox worked until I upgraded my Mac OS to Sequoia 15. Now the browser does not even get active and keeps buffering. Where is the problem and what can I do to solve it?

Thank you!

Using my laptop: I have Firefox set to automatically update. I believe there was an update several weeks ago. Today I had been working in Photoshop, exited it, clicked on the Firefox tab I had open and clicked for a new tab. A window opened asking me for a new profile for Firefox. It said I needed this because there is a newer version of FF. It was weird. I entered the info and then was asked if I wanted to import bookmarks, etc. from Chrome (I rarely use Chrome) so I clicked to import. My big beef with this is all of my saved url's in One Tab are missing. I use One Tab all of the time so I lost a lot of information.

1) Can someone tell me what causes FF to do this because I had the latest version open?

2) Can someone tell me how to get my One Tab information back?

Thank you in advance for help, Becky

I made the mistake of letting the browser automatically update. Today when I turned on my computer Firefox opened a fresh page (deleting all the tabs I had open) asking me if I wanted to import saved passwords and browsing data. That was annoying enough on its own, but instead of importing from the old version, it imported everything from my other browser which I had kept separate and different for numerous reasons.

On top of that, when I try to load web pages of any sort, it just sits there loading and does nothing so the browser is entirely unusable to me right now. Please tell me that there is an easy fix and/or a way to get all my data back.

I guess there was an update to Firefox today because everything about my browser was a mess! >:( I have always had the Honey and Pinterest pin it buttons on my toolbar, and they have worked just fine. Now that this nightmare "update" happened, they don't show anymore, even though they are enabled in my settings and all permissions are checked. I am NOT very techy, so please don't reply with a long technical response that requires me to spend an hour trying to fix it. The buttons showed before, so why not now?! Please help! I've cleared cache and cookies, cleared history, everything I can think of and nothing is working. :'( TIA

Just received notice of "Firefox Review Checker - Ensure review authenticity in your online shopping" tool. I realize it's new and Mozilla is looking for customer input from using the tool. How much does it cost? Thanks for your help.

Hello team, When using Firefox to access an application that calls for Java applets, I receive a message saying "frmserlet-3.jnlp. Application not found." (screenshot attached). This did not happen before October 2024.Please help me with a solution. Thank you!

Oy. I put this in community, then I realized I should ask for support isntead. But somehow logging in for a community post didn't help. I've spent nearly half an hour already just to get far enough that I'm logged on, dagnabbit!! Thing is, I was tech savvy 30-40 years ago. But I've not been keeping up.

Problem is: I got a new laptop recently. Dell, Windows. And there were problems with the earbuds. I went back to the local vendor a couple times to get it fixed. Warranty, dontcha know? It's been OK for awhile now.

Until this morning. I DLed an update yesterday, and it installed when I fired up this morning. And the earbuds now do not work at all. The machine will not recognize them. At all. This is the first perhaps direct correlation I've noticed, so I'm wondering if my FireFox update means I can no longer listen to videos or music through the earbuds. Here's the error message that pops up:

Windows cannot find 'C:\ProgramFiles\RealTek\Audio\HDA\RtkNGui64.exe'. Make sure you typed the name correctly, and then try again.

Of course, I didn't type the file name in. It's part of booting up the machine. And it worked just fine. It quit this morning, and the only change was a FireFox update.

Perhaps related? In addition, my PhotoShop worked for awhile, and now when I try to open it only hangs. Otherwise, I'd have sent you a screenshot. Could FireFox somehow have affected that, too? It's an old version, and I'm too old to want to buy a new one, big learning curve. Besides, now they want me to rent it, when I still have the disks to install the original Creative Suite 3, which I'm fluent at and am in need of no more new features. (I am elderly, in my 70s, retired, and not ambitious for new skills &c.)

Could these problems somehow correlate with installing updates? Any suggestions? I'm coming to the end of the line for what I can get fixed under warranty. Just wanting PhotoShop & earbuds to work, is that too much to ask? Could FireFox updates somehow be causing these problems?

I'm uploading a picture from my camera of the pop-up error message. Maybe it will help? It's bigger than needed. I don't have access to my normal tools. Sorry.

Or is this just a case where nobody will help me, everyone says the problem comes from elsewhere, not them. What I'm after is earbuds that work. Is that too much to ask?

I am a survivor of a brain injury and many things do not connect and I am not a tech person. I don't even understand the choices there are for me to ask a question! I cannot use any FAQ's or topics for help because I will not remember them when I need to use them. I need to know how to download to a USB drive; step by step directions/instructions do not help me. Is there a solution? I would like to purchase sewing machine embroidery designs online and then download them to a USB drive to insert into my sewing machine in another building. Microsoft has been no help with this. Any help would be very much appreciated and thank you.