Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Many links will not open except in a new tab

Windows 11, v23H2 After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all… (funda kabanzi)

Windows 11, v23H2

After the last update, I have a problem opening some links just with a left click. Most open fine, but on some sites, I can open the site fine, but all other links have to be opened in a new tab. Sometimes, I can't even get that menu to come up, so I have to save the link URL and open it in a new tab manually.

I have my browser set to open all tabs in a new window, so that's not the problem.

It's very annoying, especially when I'm trying to get something done quickly.

How do I fix this? TIA

Asked by D A 9 izinyanga ezidlule

Last reply by D A 9 izinyanga ezidlule

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Still no tab groups option in Firefox desktop

With the progressive rollout of tab groups having ended (I am assuming that because they are available by default in fresh installations), I would expect them to be avail… (funda kabanzi)

With the progressive rollout of tab groups having ended (I am assuming that because they are available by default in fresh installations), I would expect them to be available when I sync with my Firefox profile. However, when I sign in to the browser to sync all my settings, the option disappears. I am more interested in why the rollout never reached me than being told to enable tab groups in `about:options`. The profile switcher is also not showing up, but I am not sure if that is still in beta.

Asked by Rooskie 9 izinyanga ezidlule

Last reply by Rooskie 9 izinyanga ezidlule

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Gmail will not open on Firefox

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running. Gmail opens fine in Chrome. Any suggestions? … (funda kabanzi)

Gmail will not open with Firefox as of Wednesday 5/18/2025. I do not have any adblock extensions running.

Gmail opens fine in Chrome.

Any suggestions?

Asked by akatileandstone 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

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Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (funda kabanzi)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Asked by robin.maxim 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

New Tab Function

When I hold control on my Mac and click on a Tab the box that opens has no option to rename or to group the tabs together....I am running Firefox 138. Clearly I am missin… (funda kabanzi)

When I hold control on my Mac and click on a Tab the box that opens has no option to rename or to group the tabs together....I am running Firefox 138. Clearly I am missing something. It offers a function that would save me a lot of time, I hope you can help

Craig

Asked by Craig 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

No Tiles on my New Tab

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even af… (funda kabanzi)

I just got a new pc, and added Firefox, and also imported all of my bookmarks. But I don't see any way to add tiles to the new tab page. There are no Tiles there, even after 3 days. I really like having the links I visit most listed in tiles on the new tab page. Why don't I have any and how can I add them? I don't see anything the settings, and the help answers don't help because there are no tiles to right click on.

Asked by campgrounds 9 izinyanga ezidlule

Last reply by Paul 9 izinyanga ezidlule

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Logs out of email (gmail) after restarting the browser

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register … (funda kabanzi)

Logs out of email (gmail) after restarting the browser. I reinstalled windows and downloaded a browser, connected my account, and now when I go to gmail.com and register my mail, everything is fine, it works, but when I exit the browser and go back to gmail.com, there is nothing.

Asked by deristopers 9 izinyanga ezidlule

Answered by deristopers 9 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Tab groups in Canada?

Hi I'm desperately in need of this feature as I'm drowning in tabs, It doesn't seem to be available in Canada, when will it be rolled out here? Thanks

Asked by Henrry 9 izinyanga ezidlule

Answered by TyDraniu 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Import bookmarks from another browser

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edg… (funda kabanzi)

I want to import web page bookmarks from MS Edge. I tried to do it per the settings help page, but I cannot get my firefox bookmarks to populate with the ones from my Edge browser. This problem is a deal breaker that may send me (under duress) back to MS Edge, and I really don't want that.

Asked by rhinobobb 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

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Synced Device Tabs No Longer Listed

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I se… (funda kabanzi)

I logged into my Firefox Sync account last week on a newly re-imaged computer. My old computer is listed under "Connected Services" and for the first few days, when I selected "Sync" from the top right menu, the subsequent menu included the name of the the old computer and the list of tabs. That list of tabs is no longer listed and I haven't been able to find a way to access it. Attached is an image of the menu where the list of tabs was previously listed. Any suggestions are appreciated.

Asked by daniel.jatres 9 izinyanga ezidlule

Last reply by daniel.jatres 8 izinyanga ezidlule

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Problems uploading on YouTube on Firefox

Hello, everytime I try and upload a video on YouTube with firefox, the video gets stuck at 0% processing, This never happened in my 4 years of youtube and recently (a fe… (funda kabanzi)

Hello, everytime I try and upload a video on YouTube with firefox, the video gets stuck at 0% processing,

This never happened in my 4 years of youtube and recently (a few weeks ago) this starting happening. I use firefox to stricly upload videos, and use chrome to browse with my other account casually.

Now Im forced to upload using chrome but I want to still use Firefox to upload videos. anybody know why this is happening? I've cleared cache serveral times and it still won't work. I have no adblockers etc.

Asked by Chael Sonnen 9 izinyanga ezidlule

Last reply by Barki “Baresz” László 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

10-13 processes continue to open and bog down everything

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at … (funda kabanzi)

Using 2025-04 Cumulative Update Preview for Windows 10 Version 22H2 for x64-based Systems (KB5055612) Firefox 138.0.1 (64-bit) and says it is up todate. I have looked at the about:config to find the browser.tabs.remote.autostart but it does not exist in the list of processes. I have also unchecked in settings both performance options intermitently to try and correct this problem, but nothing happens: (unchecked) Use recommended performance settings Learn more These settings are tailored to your computer’s hardware and operating system. (Unchecked) Use hardware acceleration when available Nothing pops up to allow choosing a different number as many support articles say. I have AdBlocker running as an add on and turned off the duck duck go privacy essentials and still nothing stops these insane amount of processes clogging up my computer. right now, on this page there is only this tab open and there are 13 processes running. Please send real fix instructions- thank you

Asked by stephanie2 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why does it say, I am in the "poor" section when I just joined. Can I have someone get on my computer to help me with this at your company?

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stat… (funda kabanzi)

Can you allow someone to get on my computer to help me? Or do you have a phone number I can call safely to have someone go through things with me, if I need help? It stated when I put it on that is is "poor" in terms of what you did. Maybe I am doing something wrong??

Asked by cork2632 9 izinyanga ezidlule

Last reply by James 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

My Fire Fox is not working, when I try to reload it I receive this message: Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

Asked by RSP_911 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

The new feature Tab Groups is absent from Mozilla, instruction page misleading

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great… (funda kabanzi)

After updating to version 138.0, the browser put up an announcement page that informed me that I now have access to a great new feature, tab groups. It's actually a great addition to the browser IMO.

But it's absent. I read the announcement page, then the help page it links to. Every description is inapplicable to my browser, there us no drag-over behavior for tabs, there is no "add tab to new group" option when right clicking. I updated to 138.0.1, same thing. There is a topic in Connect.mozilla.org about tab groups as a beta feature, and it's been up in beta since March. But my browser does not have it.

Granted, the help page vaguely says that no all users will see this feature as it's rolled out gradually until May 6th. But why then tell me that I already have it on update? And why is it rolled out gradually if it's already been in beta?

Asked by AyeBraine 9 izinyanga ezidlule

Last reply by Agent virtuel 9 izinyanga ezidlule

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Finish Setup

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this? Th… (funda kabanzi)

To the right of Other Bookmarks Firefox still says "finish Setup" but I've checked everything and run the setup. I can't seem to do anything to correct/clean up this?

Thank you.

Asked by Chris Clark 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why is logging in to my Credit Union no longer possible when using Fire Fox?

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF i… (funda kabanzi)

I like using Fire Fox (FF), but I am constantly met with resistance from different organizations which try to tell me to use MS Edge, or Google Chrome. It seems like FF is a problem for them. Now, after successfully using Fire Fox for decades, I can no longer log in to my bank account when using FF. I can use any other browser, but not Fire Fox. I've spoken to the bank, and they point the finger at FF (of course), but this time (unfortunately) I have to agree with the bank. What did FF do that now makes it impossible for me to access certain web pages, or certain features, like "logging in" to accounts?

Can you please un-F whatever you F'd up? Or, please explain to me why I can do everything the exact same way I've always done things when like using Brave, Chrome, Edge, Chrome Cast, and TOR, but can no longer do them when using FF

Asked by cattledog 9 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule