Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (funda kabanzi)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 1 unyaka odlule

Last reply by jcpw 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox auto log on

Hello: I am using Firefox Ver 103, with windows 10. Since I have updated, Firefox does not auto log me in. It used to bring me right to the main page for Xfinity, now… (funda kabanzi)

Hello: I am using Firefox Ver 103, with windows 10. Since I have updated, Firefox does not auto log me in. It used to bring me right to the main page for Xfinity, now it brings me to a setup page that I have to log into, and then I can go to my regular log-on page. I have looked over the setups, but all look the same. How can I get Firefox 103 to auto-log me in like it used to? thanks very much for any help:) Allen

Asked by allen-tina 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

forge of empires screen size

after your last update my forge of empires doesnt fit my screen anymore. I tried zoom and 80% zoom and it doesnt help. I have to scroll up and down to see the whole scree… (funda kabanzi)

after your last update my forge of empires doesnt fit my screen anymore. I tried zoom and 80% zoom and it doesnt help. I have to scroll up and down to see the whole screen. It seems like the menu bar is taking up too much room can I make the bars on top smaller? What else can I do

Asked by bobde 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

online banking for 53.com

I am on Windows 10. I utilize Firefox browser only. I have always been able to log in to my 53.com online account. Every time you update, it messes my 53.com online acco… (funda kabanzi)

I am on Windows 10. I utilize Firefox browser only. I have always been able to log in to my 53.com online account. Every time you update, it messes my 53.com online account. I don't have a problem with Google Chrome but do not use it because I don't like it. Your advice is appreciated.

BCook

Asked by whitebird512 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Paypal redirecting me at signout

I have noticed this last week that when I sign out of Paypal.com that the site tries to redirect me to something called loanbuilder.com, which I have never heard of, espe… (funda kabanzi)

I have noticed this last week that when I sign out of Paypal.com that the site tries to redirect me to something called loanbuilder.com, which I have never heard of, especially since Paypal itself is capable of granting loans to its customers. It isn't a constant thing, but it has happened more than once, so I doubt it's a coincidence. I have no clue what the latter site is. Luckily I have Noscript running so it prevents the site from doing anything, but I have no clue why Paypal.com would even be doing that in the first place. I have no idea if this is something anyone else is running into either.

I have not loaded any new apps or web extensions for that matter, and as such I doubt it's on my end, as my machine checks out fine on my antivirus and antimalware programs. I also haven't seen this kind of behavior anywhere else either, so I don't understand what's going on. Can anyone explain this and help prevent it from reoccurring?

Thanks in advance

Asked by Marc7 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox frequent crashes

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine. RAM: T-Force VulcanZ 3600mhz ID: bp-0cf8fec5… (funda kabanzi)

I recently changed my RAM clock speed to 3600mhz and the crashing started. When it was set to 2400mhz it was working fine.

RAM: T-Force VulcanZ 3600mhz

ID: bp-0cf8fec5-9370-489a-9d7c-314ac0220801

Asked by MinitP 1 unyaka odlule

Last reply by shdwmn 1 unyaka odlule

  • Okugcinwe kunqolobane

Is there is list of file formats that have changed, and with which versions?

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading ema… (funda kabanzi)

Before COVID, I would travel about once a year. I would just copy the profile from my office email machine to my laptop, set the desktop computer to stop downloading emails (the laptop was always set to leave them on the server), and go traveling. When I returned and turned my regular email machine back on, turn the "leave on server" off, and download all the emails to it.

The COVID break from traveling meant that some file formats had changed. When I tried to load the v78 profile from my desktop to v68 on the laptop, I got a lot of errors, and went on to do other chores. Now I've come back to this issue and decided to just load v 102 to my laptop. I want to be able to load all those emails and the address book. Does v 102 read earlier versions of files, and which ones? I have a large volume of emails that I want to load, review, and then archive about 99% of them. I really need to retrieve the address books, get rid of duplicates and dead addresses, and then save about 85% of them a vcards before deleting them from the address book.

It would really help to have a list of the files that changed with each version, so that we can see what files we need to look for.

I'm hoping that 102 will convert all previous formats, and if not, I can have a list so I can migrate these v 68 files to 102 when it imports them.

Running Win10 21H1.

Asked by ffs1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Icons on Element.io aren't solid colors on Firefox

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the … (funda kabanzi)

I use element.io for chatting with friends. If users don't add a picture for their profile, they default to a colored circle with a letter in the middle. In Firefox, the circles aren't solid, but are stripped with different colors. Please see attached image.

Asked by Jeff 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

July 26 update opening too large

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent … (funda kabanzi)

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent

Asked by 2alexanderdd2 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with latest Firefox update.

Hello. The newest version of Firefox has changed my screen resolution in some way. Have there been any other reports of this problem? Any help to get out of this would be… (funda kabanzi)

Hello. The newest version of Firefox has changed my screen resolution in some way. Have there been any other reports of this problem? Any help to get out of this would be appreciated.

Asked by smoser49 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Please help a visually impaired user...

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have a… (funda kabanzi)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

Asked by SnowmanKPT 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (funda kabanzi)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with a web page

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page di… (funda kabanzi)

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Asked by minimo 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

BARS TOOOOOOO BIG!!!!!!!!!

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am look… (funda kabanzi)

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

Asked by Jennifer Thomas 1 unyaka odlule

Last reply by Terry 1 unyaka odlule