Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

My mouse cursor and pointer dissapears when I move it over firefox.

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. … (funda kabanzi)

I have to either tab through the various fields, which is a pain, or try to move the mouse and somehow select a field, which takes me numerious tries. I'm on Windows 11. This does not happen with any other application or browser that I use. I try to use specific browsers for different types of work. I work as a Test Analyist and I reguarlly need to view websites on various pc's and os's. I've never seen this occur at work. Unfortunately for me, this is occuring on my home PC. I've tried everything I can think of, uninstalling and reinstalling, rebooting, and checking the settings for anything that would explain why this is happening. I have not found anything yet. If this keeps up, I'll have to switch to another browser.

Asked by richard.p.way 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I'm trying to find out if I've correctly downloaded this new

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'… (funda kabanzi)

I'm fairly new at this game of 'digital talking', so: I just paid for a 2yr subscription but do not see any visual evidence that this is indeed the case. How do I know I'm currently protected, isn't there an icon supposed to be on the monitor?

Asked by Jeramyah La More 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

gmail doesn't work, but only with Firefox

Hello, since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temp… (funda kabanzi)

Hello,

since this morning, my gmail account doesn't work when I use Firefox on my laptop. After accepting my email address and password, it says that my account is temporarily unavailable (see annex).

But my Google account works perfectly with Edge on the laptop and on my smartphone and tablet.

The problem remains even after restarting the laptop and launching CCleaner

Thank you in advance for your help.

Best regards,

Andrea Forti

Asked by ea.forti 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

DRM content and Firefox - can websites enable DRM on their own, or force Firefox to use it?

[This is a copy of the question asked [https://support.mozilla.org/en-US/que.../1438606|here]; you cannot ask questions that target Firefox Desktop on mobile.] Hello all… (funda kabanzi)

[This is a copy of the question asked [https://support.mozilla.org/en-US/que.../1438606|here]; you cannot ask questions that target Firefox Desktop on mobile.]

Hello all,

Recently, I was browsing a website when Firefox (Windows 10, version 122) suddenly showed me an info bar asking me to turn on DRM content. While the message seems clear, I still wish to ask if it may be possible that websites force Firefox to download DRM modules and load them against my choice (and if possible to explain, how Firefox knows that DRM content is present on the page to begin with).

A copy of the pop-up I found online: Image

Thank you all in advance!

Asked by Nath 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

System clipboard

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible. My email application is Outlook, which… (funda kabanzi)

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible.

My email application is Outlook, which over the last few years has worked well, but today it's telling me that my browser cannot access the clipboard. There's no explanation from Microsoft, just advice to the effect that I should contact you for an explanation/solution.

Can anyone help please?

Asked by CWL8 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

all windows close when closing one window

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were un… (funda kabanzi)

I have used mozilla firefox for at least two decades as my main browser. However about a day ago I closed a window (ei. X'ed out) and all of my windows closed AND were unrecoverable via 'restore session'

This now happens all the time. I may have a couple windows open - I close one and they all close - not TABS - WINDOWS. As I am handling personal finances, academics and business, I cannot work like this. I cannot keep every window I open forever open so that I do not loose another. I am forced to use another browser until the problem is fixed.

I was also VERY disappointed to find that I could not just ask a question without signing in. This is absolutely ridiculous. Just help people who use your stuff. Why do I have to be a member to point out a problem or ask a question? I'll bet you are missing volumes of helpful feedback because folks are tired of having to announce themselves before pointing out a glitch and just move on as I almost did. That in turn leaves dedicated users dealing with a glitch for longer.

I am using the latest Windows 10 on a modern machine.

Asked by vicocles 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

every once in a while i get something downloaded to my desktop that says it's a firefox document. the last one was MXvjrhPO. what is this?

what are these downloads i get to my desktop that show the firefox logo, give a file name, and when i check "properties", say it's a firefox document. i don't remember i… (funda kabanzi)

what are these downloads i get to my desktop that show the firefox logo, give a file name, and when i check "properties", say it's a firefox document. i don't remember if the downloads always had the same name, but the last on i got was MXvjrhPO. what is this? how can i get rid of it? send answers via email rranger@frontier.com

Asked by rranger9 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot log in to outlook email.....I have two outlook email accounts. As of yesterday I cannot not log in to either.

I am no tech expert.....I have not Idea of the problem..I have used these email programs for years with no problems for years. Any help would be greatfuly appriciated. … (funda kabanzi)

I am no tech expert.....I have not Idea of the problem..I have used these email programs for years with no problems for years. Any help would be greatfuly appriciated.

Asked by rsum12 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Current Firefox version on Mac OS 14.2.1 won't run videos

Video play problem on Mac Current Firefox version fails to play videos on my Mac (OS 14.2.1). When I click play on a video on any website, the video is extremely slow to … (funda kabanzi)

Video play problem on Mac Current Firefox version fails to play videos on my Mac (OS 14.2.1). When I click play on a video on any website, the video is extremely slow to start, then immediately stalls for several minutes at a time. My internet connection isn't the issue I'm getting over 650 MBS. I assume the problem is with Firefox, because both Safari and Opera play videos just fine.

Asked by Earl 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Login to PGA Tour

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works… (funda kabanzi)

I am trying to log onto the PGATour.com website and after entering my proper credentials the [Sign In] button doesn't work in Firefox, although the [Sign Up] button works as does the Forget Password and "Show" password links work. Everything works fine in both Chrome and Vivaldi.

This just started within the past month or so. I'm exhausted with today's software because every update breaks something else. Sigh...

Firefox v122.0 Windows 10 Pro

Asked by Bill 1 unyaka odlule

Last reply by Bill 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is not responding

Hello, I have an HP laptop 250GB, (sticker saying intel CORE i5 inside) that is now practically un-usable, virtually every action gets a Firefox is not responding, the cu… (funda kabanzi)

Hello, I have an HP laptop 250GB, (sticker saying intel CORE i5 inside) that is now practically un-usable, virtually every action gets a Firefox is not responding, the cursor is slow to respond and keeps dropping and then when a page eventually opens, when I try to use the cursor the page disappears. I am not good with computer terminology and just want to use the basics. After approx 2 years from purchase and the slowness, I went back to an old laptop at the beginning of 2020 which I have very little trouble with, but it is failing slowly and have been trying to get the newer one going again, but I get so frustrated with the waiting and mostly get nothing done. I don't know what else to add. I gave up paying for service, I am just told it should not be that slow even right from new. I knew that already. My son visited at Christmas and said the processor is running at 100% all the time. Thought it maybe a faulty processor. Ian

Asked by Ian Bradshaw 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Blocked web site jgonzalaez@lungdoctors.com first time this has occured I refreshed Firefox this morning and now Pocket comes in Do not want Pocket and how do I unblock web site which is my Pulmonary Dorcot

I have a website that is now being blocked for 1 week jgonzalez@lungdoctors.com this is my Pulmonary Doctor and have used this web site for at least 1 year. Being a nov… (funda kabanzi)

I have a website that is now being blocked for 1 week jgonzalez@lungdoctors.com this is my Pulmonary Doctor

and have used this web site for at least 1 year. Being a novice I refreshed my Firefox site and now I have

Pocket which I do not want.

Any ideas would be appreciated very much.

Thank you Judith B. Basch

Asked by baschmets358 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Pressing back a lot to start page creates empty files in Downloads

When I visit some pages and I usually press the back button fast on my mouse to get back to the start page in Firefox. And that creates a empty html file in my downloads … (funda kabanzi)

When I visit some pages and I usually press the back button fast on my mouse to get back to the start page in Firefox. And that creates a empty html file in my downloads folder with a random name.

The only extension I have is ColorZilla.

And I have 2 plugins:

  • OpenH264 Video Codec provided by Cisco Systems, Inc.
  • Widevine Content Decryption Module provided by Google Inc.

I'm using Firefox 122.0 on Windows, and it's been like this for as long as I remember, so at least a year. I never fiddle with anything in the browser so everything is like default installation besides the plugins and extension.

It usually happens when I'm on an ad heavy site and then spam the back button fast to get to the start page, and that's when that download popup shows some random file generated in Downloads. I can't recreate the issue now when trying, but it usually happens now and then.

I don't have any ad blockers, but I suspect that it might have to do with some ad not finished loading or something like that.

I'll attach a picture of my downloads folder. I usually just browse the web for like 2-4 hours a day, so you see it created quite a few files for one day.

Asked by Lasse Edsvik 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Browser

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that F… (funda kabanzi)

I got a notice from Mozilla that Firefox was updated over night. Now when I hit a link it goes to edge instead of Firefox. In the Firefox settings, it still says that Firefox is my default browser. I do not want to use Edge. How do I fix this. I have used Firefox for many years.

Asked by mmcdonald3945 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

There is no way to adjust volume on Twitter

I recently switched over to Firefox and for some reason there's just no way to adjust the volume on Twitter. It's either muted or full blast and I'd like to know how to b… (funda kabanzi)

I recently switched over to Firefox and for some reason there's just no way to adjust the volume on Twitter. It's either muted or full blast and I'd like to know how to bring back the little slider. I've tried what people posted on Reddit and neither the extension or the Tampermonkey script did anything. I don't know what else I can do.

Asked by Melody Nosurname 1 unyaka odlule

Last reply by zeroknight 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Reverts to Default Settings After Update

Why does Firefox revert to default settings after some updates? It happens randomly, so I never know when I will suddenly lose all of my settings. It happened again t… (funda kabanzi)

Why does Firefox revert to default settings after some updates? It happens randomly, so I never know when I will suddenly lose all of my settings.

It happened again tonight on my Windows 10 laptop. I started my laptop and opened Firefox. It had done an update and displayed a screen saying "Welcome to Firefox." I lost my default home page and all of my user settings. Everything was the factory default. I have used Firefox for many years. This problem is happening more and more often.

Asked by skyguywi 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule