Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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MOZILLA FIREFOX; "not responding"?

I ALREADY ASKED THIS QUESTION, ABOUT 2 MONTH'S AGO, AND GOT NO RESPONCE???.....let me try again? i will be right in the middle of a reply or taking a screenshot...etc.~!… (funda kabanzi)

I ALREADY ASKED THIS QUESTION, ABOUT 2 MONTH'S AGO, AND GOT NO RESPONCE???.....let me try again? i will be right in the middle of a reply or taking a screenshot...etc.~!, and my mouse pointer will stop activating what i'm clicking on, i keep clicking and out of the blue, i get a blue border at the top of the screen & to the left it says "not responding" and it wont stop, until i turn my laptop off, & back on, then restart??.....i bought my NEW HP LAPTOP / with windows 10 / from BEST BUY, and purchased a GEEK SQUAD contract?.....they were here, last MONDAY the 10th, and reset everything back to factory spec's, including a complete refresh of FIREFOX??.....and that didn't solve my problem???? CAN YOU PLEASE HELP? thanks DAVID

Asked by david summerlin 2 iminyaka edlule

Last reply by OBW47 2 iminyaka edlule

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Firefox current version will not run my html code located on my PC

Current version of FF: I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic ht… (funda kabanzi)

Current version of FF:

I have html code from a previous, old, project that did run on an office intranet that used Firefox as our internet browser. It's totally basic html. I've tried to get the html code to run on my PC on this current FF browser and it just does not, nor are there any error codes. WHY?

My html has exactly the same opening and closing items as you can see in the book on html for "Dummies."

I need to see the code in operation so I can update to a new project I'm starting. What do I do?

If anyone wants to see my code, I'll gladly post it.

Thanks,

Pat

Asked by Patrick 2 iminyaka edlule

Last reply by Patrick 2 iminyaka edlule

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Can't open html files without first closing Firefox (

Everytime I try to open an html file, I need to first close Firefox. A message with the error message "Firefox is already running but is not responding the old firefox pr… (funda kabanzi)

Everytime I try to open an html file, I need to first close Firefox. A message with the error message "Firefox is already running but is not responding the old firefox process must be closed" appears, and the file only opens if I select the "close" option. After the first time I do it, the problem stops and the next tries open the files without any issues. If I drag a html file to a firefox tab it also opens normaly, without any issue.

This problem started after I set up more than one profile in Firefox. The issue occur both on the default profile or other profiles.

Based on some advice I found online, I tried two solutions: - Run firefox with the -no-remote option. - Delete the parent.lock file on the profile folder.

Neither solved the problem.

Does anyone had a similar problem? Did you manage to solve it? It is a minor issue, but it happens every single day and gets very annoying.

I uploaded an screenshot of the error message that appears when I try to open the file for the first time. I also recorded a video for more details: https://imgur.com/a/P0Qpz8f

Asked by Gustavo 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Bandwidth

Hi everyone, hopefully someone can help. I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve m… (funda kabanzi)

Hi everyone, hopefully someone can help.

I have an issue with Firefox, I did read this aticle https://support.mozilla.org/en-US/questions/1273628, hoping it might solve my problem, but nothing in it helped.

I am running Windows 10 (all up to date) and Firefox (all up to date version 79). I have done a fresh install of Firefox and my addons. I have run a virus check Mcafee (full scan) and have run Malwarebytes and ADW etc. all come back clear.

My problem is with bandwidth. If I run Speedtest on Windows with no browser open, I get my full download speed 220 mbps. If I open Edge and run Speedtest I still get the same speed 220 mbps, if I open Firefox and run Speedtest, my download speed drops to 80 - 90 mbps (I get the same speed even if I load Firefox in safe mode). Can somebody help with why my browsing speed drops so much and is there something I can do to restore some speed. Thanks in advance.

Asked by SteveMc 2 iminyaka edlule

Last reply by TyDraniu 2 iminyaka edlule

  • Okugcinwe kunqolobane

Seemingly random image corruption, vertical lines instead

Over the past 6 months or so, I've noticed that I occasionally get corrupt images where the images are replaced by semitransparent, randomly colored vertical lines, as se… (funda kabanzi)

Over the past 6 months or so, I've noticed that I occasionally get corrupt images where the images are replaced by semitransparent, randomly colored vertical lines, as seen in the provided screenshot. I am unable to reliably reproduce the issue, and it seems to happen somewhat randomly, but recently its started to occur more frequently.

I am on the latest version of Windows 10 Pro, and all of my drivers are up to date, to the best of my knowledge. I'm not entirely sure this is a Firefox-specific issue, and I seem to remember the same problem occurring in the default windows 10 photo viewing app, but I'm not certain about that, it might have just occurred when I opened my images for viewing in Firefox.

I appreciate any help or insight anyone can provide, thanks!

Asked by asherburt 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Platform version error

I had setup file association for html files to Firefox on Windows 10. Recently, when I tried to run Belarc Advisor, I received an error message saying: XULRunner Error: P… (funda kabanzi)

I had setup file association for html files to Firefox on Windows 10. Recently, when I tried to run Belarc Advisor, I received an error message saying:

XULRunner Error: Platform version '78.0.2' is not compatible with minVersion <= 78.0.1 maxVersion <= 78.0.1

I am able to temporarily resolve it by changing html file associations to Chrome but it seems like the issue is with Firefox installations. I had previously inquired about issues with Firefox automatic updating and was advised to do a complete install. I did that and am at version 79.0 at this time.

The following post indicates that XULRunner errors are caused by "Incomplete Update: The main reason for this error is an incomplete installation/update of the Firefox browser. Firefox is usually set to automatically install updates and this process can be interrupted because of bad internet or a sudden system shutdown or an antivirus. Whenever this happens, your Firefox update doesn’t install completely and leaves you with an installation with a mixture of old and new updated files in the Firefox program folder."

Source: https://appuals.com/fix-xulrunner-error-platform-version-is-not-compatible/

Is their solution the best approach to cleaning up this update issue?

Asked by rmk9785e 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Firefox starting automatically with windows

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. … (funda kabanzi)

Firefox is starting automatically after I am restarting my Desktop with www.bing.com as default Home page. But I have selected the default Firefox Home page in options. I have configured the related about:config option but that didn't help .

Asked by kumar_snehashis 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

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Download link doesn't work

Hello, On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads In the other browsers the fi… (funda kabanzi)

Hello,

On my website I have a button to download my book in EPUB format. You can see it here: https://imwithlorac.com/get-the-book/#downloads

In the other browsers the file is downloaded, but in Mozilla it opens directly in the browser and unless you have installed in Mozilla an EPUB reader, a page with the raw file opens which does not make any sense. It's the same with the MOBI format. On the other hand, with the PDF format the PDF book opens because Mozilla can open PDF files. What I want is that it doesn't open, but that it downloads when people click on the link.

Does anyone know how?

Thanks

Asked by neus1 2 iminyaka edlule

Last reply by neus1 1 unyaka odlule

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Firefox crashing

When i want to open a new tab, or new site, the firefox crash and close. This not occure all the time, it's like this close when is over his limit of something that i don… (funda kabanzi)

When i want to open a new tab, or new site, the firefox crash and close. This not occure all the time, it's like this close when is over his limit of something that i don't know how to describe.

bp-7d138920-11a9-45c7-9ae8-60beb0200818 8/18/2020, 9:01 AM bp-9128a6fb-41cc-492c-845d-c4fc40200818 8/18/2020, 9:01 AM bp-76056d5b-02c2-40ef-bdeb-471b20200818 8/18/2020, 9:01 AM bp-71cb0d83-74a6-439f-ab5a-4f08f0200818 8/18/2020, 9:01 AM bp-4439888b-3f64-4ed0-a98a-753d00200818 8/18/2020, 9:01 AM bp-30fa2aa5-16db-470d-a1a8-ca6f60200818 8/18/2020, 9:01 AM bp-ae0f7611-c9b6-4d34-a34f-137400200818 8/18/2020, 9:01 AM bp-2c1ef056-1174-4206-beea-3f6f20200818 8/18/2020, 9:01 AM bp-a5c84378-1e5f-4999-8b6a-774e70200818 8/18/2020, 9:01 AM bp-587c63b0-52fb-4c60-86b9-147120200818 8/18/2020, 9:01 AM bp-7c4ec31f-c30e-4495-81d7-3fe890200818 8/18/2020, 9:05 AM

Asked by Letícia de Oliveira Nunes 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox only restored about half of my restored session

I had 3 windows with lots of tabs open and firefox only restored half of them. It's taking me a lot of time to go through history and finding the ones I lost and restorin… (funda kabanzi)

I had 3 windows with lots of tabs open and firefox only restored half of them. It's taking me a lot of time to go through history and finding the ones I lost and restoring them. I closed all firefox windows on exiting, verifying for each one to close the tabs, and yet this still happened when I restarted. I noticed afterwards that under options, under general, restore session was unclicked?? I have no recollection of doing that or any reason I would. I also saw that the sub box to warn me when closing tabs was also unclicked. Again, I would never unclick it and have no recollection or reason to have been fiddling with all that.

The only other thing is when first rebooting as I was going to history to restore sessions a Norton tab (I have Norton 360) popped up. I restored history and half of my stuff was gone. Does anyone have any idea of what's going on here?

Asked by pccigno1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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  • Okugcinwe kunqolobane

Freezes when uploading photos

At first, it was only occasionally. Now Firefox freezes every time I try to upload a photo, and it is a big problem for me! It does it in Facebook, Messenger and even Kij… (funda kabanzi)

At first, it was only occasionally. Now Firefox freezes every time I try to upload a photo, and it is a big problem for me! It does it in Facebook, Messenger and even Kijiji. I need to fix this!

Can anyone help? I've reported this to Mozilla more times than I can count.

I have an iMac running El Capitan.

Asked by tmcnamee 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox (or Mozilla products) hangs the entire computer

Hello, I use Mozilla Thunderbird and Firefox. But both of them makes my computer freeze entirely. What should I do? I don't want to open Firefox to see and write extensio… (funda kabanzi)

Hello, I use Mozilla Thunderbird and Firefox. But both of them makes my computer freeze entirely. What should I do? I don't want to open Firefox to see and write extensions in here.

Yesterday, I restarted Firefox because it refused to open any website at all.

Asked by Nemesis306 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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--new-tab on linux command line opens new window even when an instance is already running

I sometimes invoke firefox on Linux by running the command `firefox --new-tab` (with no argument to the new tab flag, I have this hooked to a keyboard shortcut). This has… (funda kabanzi)

I sometimes invoke firefox on Linux by running the command

`firefox --new-tab` (with no argument to the new tab flag, I have this hooked to a keyboard shortcut).

This has always worked fine (opens a new instance of firefox if none is running; opens a new tab in the open window if there is one). Today I upgraded to Firefox 79.0, and unfortunately it seems that now running the above command opens a new window even if I already have one open. I guess this is a regression?

Asked by DenverCoder9 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Cannot send e-mails.

Get an error message that states "The mail server sent an incorrect greeting". This is followed by technical items of the message being blocked which I can send if you ne… (funda kabanzi)

Get an error message that states "The mail server sent an incorrect greeting". This is followed by technical items of the message being blocked which I can send if you need it.

Asked by bobhaff 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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  • Okugcinwe kunqolobane

Website for Home Depot Canada not rendering correctly

For the last few weeks the Home Depot Canada site is rendered incorrectly with lots of extraneous code being displayed. If I go to this sample link: https://www.homedepo… (funda kabanzi)

For the last few weeks the Home Depot Canada site is rendered incorrectly with lots of extraneous code being displayed. If I go to this sample link:

https://www.homedepot.ca/product/tremclad-rust-reformer-340-g-aerosol-spray-paint/1000140398

What I see looks like this (same image is attached below):

http://i1.imgrr.com/17s/5043_hdfirefox.JPG

All other pages from that site behave in a similar way with Firefox, making it unusable. Other browsers handle the website without a problem. Since Firefox is my primary browser this is a pain. Any assistance appreciated. Thanks.

Asked by Greg_Beau 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Adware Cannot Seem to Get Rid Of (docs.zoho.com.au)

Downloaded an e-text book from a link on lib.gen. After that this site is constantly the first result for typing into the address bar (docs.zoho.com.au/). I have tried ev… (funda kabanzi)

Downloaded an e-text book from a link on lib.gen. After that this site is constantly the first result for typing into the address bar (docs.zoho.com.au/). I have tried everything windows defender, malwarebytes, Iobit uninstaller to uninstall firefox completely. The thing keeps coming back and I need help to remove it. Thank you for any help someone can provide.

Asked by dereketzler 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox extensions spiking CPU and hanging browser

Firefox extensions stopped working for me tonight. If I click on any in the toolbar the little triangle appears but not the extension's actual menu. And the browser is ha… (funda kabanzi)

Firefox extensions stopped working for me tonight. If I click on any in the toolbar the little triangle appears but not the extension's actual menu. And the browser is hanging, not loading anything.

Also there is a huge cpu spike for the WebExtensions process. If I kill it, suddenly the web pages that were hanging start to load.

I'm using Firefox 79.0 on Ubuntu.

Asked by ohbadiah 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule