I-Firefox Community Forum

First off - love Mozilla's work, thank you all for your efforts!

The problem: I f'd up with the Profiles option. I wanted to set up a Work profile on a new windows laptop associated with a new work email (msta....), and then separately have my personal profile connected to my gmail (mstn...).

Well somehow I managed to make my Work (default) profile connected to my overall Firefox + Google personal profile, and have spent a month in my ignorance saving away settings and bookmarks on this machine. Is there anyway that I can disconnect my Gmail account from the profile Work, and connect it to the secondary profile on the same machine titled 'Mel'? Or will I need to export the last month of bookmarks, implode my Mozilla install on this machine, and start over with new profiles and better practices?

Help, multipass!

Thanks, Mel

WHAT THE HELL IS MOZILLA DOING?!?! THEY KICKED ME OFF MY PROFILES AND PUT ME ON A DELETED ACCOUNT. I've been asking for one month and no one ever responded. This company is trash and wont even provide support for their mistakes. Some even replied to me making fun of my situation... The worst service I have experienced....

I recently set up an ex-Win10 PC as a Linux media player and was delighted it came with Firefox. I created a separate profile on my Win11 PC for use on the media PC. In this profile I have a few stored bookmarks, log on IDs * passwords, for sites such as BBC iplayer etc.

I did eventually manage to load it on the media PC but when I went back to my Win11 PC I couldn't find my original Firefox account. When I tried to switch accounts, it wanted to load all my original bookmarks etc and combine them in the new profile.

It's now evident that I didn't realise the difference between accounts and profiles (and I'm still somewhat confused). I can't find any clear help on how to switch between accounts and profiles. Why am I finding it so difficult? Perhaps Firefox is being too smart for me.

I got a popup when I opened a new window asking if I want to try out a build in VPN and I logged in to my Google account and after that it did a thing I wasn't expecting, it almost reset my browser but I left another Firefox window open and my data was still there and when I open Firefox my data wasn't there only my account which basally meant from guessing when I login to a Google account it created a completely new profile and mistaken it as the main one then hidden my old one to a point where I think it could get deleted if I close my old profile's window also because I checked profiles and there was only one on all the windows.

Oh and I was trying to export my browser data on the old profile but I didn't found a option, and I tried seeing what the sync feature does and I think when I actually added an account Firefox somehow changed it's mind and now thinks this is a different device or whatever because one of the things in the Connected Services says "Elbey (my username) Firefox on elbey" then another said "Firefox 149, Linux" which these two sound like my devices also because I tried out the sync feature on my old profile and needed to login and it actually worked without doing unexpected stuff which is also how I got this information.

My power just went out for a second, now Firefox its acting like I've never used it.

I've never had this problem. Firefox has worked just fine for years. I have never had an issue with FireFox. Now I'm being told to select a profile like there isn't a set of folders with files dating back to 2021 sitting next to these fresh new folders full of files all dated to today.—I don't know shit by the way, Google told me where the profile stuff is or something idk im pissed.

How do I get Firefox to recognize the same old mountain of files its been using to store bookmarks, passwords, and all the rest is right under its stupid nose? And no the about:profiles page just gives me another blank profile to choose.

funfunfun

I have my personal account on firefox and it syncs everything but I want to be able to do the same for my business account. when I sign out of my personal and try to sign in to my business it says I can't. I try to re-set my password and it says I have to use the "primary" account email. It does not accept my business account.

How do I get firefox account for my business email?

Thank you

Hi all, I used to run two Firefox instances on the same computer, each one using a different account (as I mentioned in the Subject), but I don't remember how I managed this, so now that I moved to a new computer I can't reproduce it! Thanks for helping, if anyone knows. Regards, Mike

I did not ask for and do not want profiles at all. It seems this was added when firefox updated? How do I get back to the old version with no profiles. It also lost all my bookmarks etc. Help would be appreciated.

Hello! I just installed F-Fox yesterday and want to delete Google Chrome. However, my husband and I both used Chrome and I would like to add him to Firefox, so his history, passwords, etc can be imported but I don't know how to add his profile to Firefox along with mine.

Please help.

started receiving this error message while on musify.club. It lets me in, then after a few moments the pop up comes back with same code. after research, it has been deemed that I'm only party affected but I can get in on other devices with no issues from same wifi network. please advise. win 10 pc user. thanks.

Greetings...

I work with multiple computers that each use Firefox as their web browser. In each of the Firefox installation are bookmarks, history, and passwords that have been saved over time.

Q: Is there a manual method available that I could use to merge/combine two or more of these bookmarks/history/password "collections" into a single collection, then install the new combined collection on one or more of the multiple computers?

Please advise. Thank you very much! Take care...

I have previously made additional profiles on 'about:profiles', now Firefox has added an integrated profile manager accessible by clicking my profile on the top right. My old profiles are not available on this profile manager, but they are still available on 'about:profiles', so how can I transfer them without having to remake new ones?

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PROFILES\mozillA\*.deFAUlt

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

Hi folks -

I've just seen the update that firefox now allows "profiles" for different purposes (e.g. work, fun, etc.) which seems really handy. But I'm trying to wrap my head around how to approach restructuring my current setup. In particular, do these profiles *all* sync with my mozilla account? Or do I need a separate mozilla account for each profile? (if so, that sort of defeats some of the utlity here unless you're sharing the PC).

I can't tell from the support article, doesn't seem to address this, but you do need to login again if you set up a new profile.

Thanks, Patrick

Before the new profiles update in Firefox I was using the old version of creating profiles and I want to move that profile into the new profile method. Is that possible?