Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

0Kb logins.json file

Hi, I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt a… (funda kabanzi)

Hi,

I recently updated, only to find out that all my passwords had disappeared :(. I checked my profile and there were three 0Kb files: logins.json, logins.json.corrupt and logins-backup.json. cert9.db and key4.db are still there and aren't empty. I'm on Arch Linux, so no previous version as well. Is there anything I can do to restore my passwords?

Asked by ingvar6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost Passwords.

Four crashes the past couple of days but two today. Lost all passwords in Save My Password and Lockwise appears to be blank. I upgraded to v87.0, but after the crashes. D… (funda kabanzi)

Four crashes the past couple of days but two today.

Lost all passwords in Save My Password and Lockwise appears to be blank.

I upgraded to v87.0, but after the crashes.

Do not want to switch profiles. I have them saved on a doc, but it is tedious. Would not import to Lockwise.

Save Password is NOT saving passwords, either.

Thank you.

Asked by CiaoBella1 1 unyaka odlule

Last reply by CiaoBella1 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox lost all my logins

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it… (funda kabanzi)

Firefox lost all my logins/passwords. This happened last year and now it happens again. I've tried to find the old logins.json file and of course it does not work with it. It is empty. I'm using linux and there is no problem with any antivirus, it is simply a Firefox 'classical' error!

WHY is this happening? What is in the mind of the programmer responsible for this error? I can't understand why is he unable to keep a single file intact?

Why Mozilla is blaming the user for not having a backup. Firefox is messing this file, not the user! Why don't you fix Firefox and stop blaming the user? Why don't you simply FIX THE PROBLEM? You are "working on it" for years. Is it rocket science to JUST LET THE FILE ALONE?

Asked by ogv41564 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (funda kabanzi)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 1 unyaka odlule

Last reply by trakzelpatrick 1 unyaka odlule

  • Okugcinwe kunqolobane

no trace of logins.json on update

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've… (funda kabanzi)

Have update from 89.0.2 to 93.0 today, and like many others it seems been caught out by the assurance that passwords & logons would automatically be transferred. I've found the advice about copying key4.db & logins.json from the Old Firefox data folder that has appeared on my desktop. The problem is I can see key4.db but there is no trace of logins.json. I have show hidden files enabled. Have tried searching the folder and still got no trace. NB there was also no logins.json in new profile folder until I created an account for this support posting, although I realise it may not create until a log on is saved.

The issue is the missing passwords are computer generated and only saved in my firefox browser, and there were definitely some saved with usernames etc.

I noticed a comment that logons.json is a text document. I only have 4 of those - AlternateServices, pkcs11, SecurityPreloadState & SiteSecurityService State. I assume none of these could be logins under a different name?

Asked by krffji 1 unyaka odlule

Last reply by mr.speedlight 1 unyaka odlule

  • Okugcinwe kunqolobane

lockwise passwords empty

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how c… (funda kabanzi)

hello, i have the latest firefox 93. all my passwords in lockwise are empty, but when i need a password or update a password i can tell that they are being updated. how can i find the listing of my passwords in lockwise? thanks.

Asked by massarogregory 1 unyaka odlule

Last reply by CMECb.ka 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New Version of Firefox

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for … (funda kabanzi)

This is not a request for help but a comment on the new version of Firefox. Today a new version of FF was installed on my computer and it wiped out ALL my passwords for EVERY account I own - personal and business. I am extremely pissed off because I have to reset all my passwords (which will take days)! For now on when you offer a new version of FF, warn the individual to back up their passwords and user names.

The question is am I going to keep using FF or just start fresh with another browser to avoid this headache in the future.

You have to up your game.

Rich

Asked by rjmelvin2 8 izinyanga ezidlule

Answered by FredMcD 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

usernames and passwords disappeared

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I wen… (funda kabanzi)

Never had this happen so it freaks me out a little. I was making a purchase on ebay and my username and password didn't come up automatically as they always to. I went to my online email and the same thing. I was afraid to log in to anything thinking that maybe someone had hacked firefox or something and had set something up to get my information. Or does this happen sometimes and there is nothing to it? Or did some link mess up all of a sudden and it can be fixed? If so, how? Or do I just have to re-log in to everything and have it save them all over again? Hope this isn't to confusing but I'd appreciate any help. thanks

Asked by pdsimdars 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost all my password

Hello folks I hope everyone is doing good :) I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I c… (funda kabanzi)

Hello folks

I hope everyone is doing good :)

I 'refreshed' firefox as suggested. The guidance suggested that all my logins and passwords would be preserved but when I check the Logins and Passwords all have been cleared. I was able to find key4.db file in the Old Firefox Data folder created after the refresh but I couldn't find the second required file "logins.json" to recover my logins succesfully.

Any suggestions or advice?

Thanks

Asked by sotsaner 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Logins disappear

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop … (funda kabanzi)

My logins in Firefox Lockwise keep disappearing. I can sync from my iPhone to get them back. But they continue to disappear on my computer. What can I do to make it stop disappearing?

Asked by tom.gillem 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost Passwords

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done a… (funda kabanzi)

Every week to ten days Firefox loses all the passwords I have createdand stored in the browser. This has now happened for the fifth or sixth time without me having done anything different. I have been using Firefow for over ten years and found it to be reliable and excellent however over the last months it is no longer reliable, extremely slow and hangs. On top of that I now have this recurring issue with saved passwords. The version is apparently up to date and I don't think has been updated within the last two days, but so frustratingly it seems you have taken an excellent product and turned it into a steaming pile of dung.

If I can't get this issue resolved effectively and immediately I really dont't see the point in continuing to use the product as I'm spending too much time trying to resolve issues that were never before a problem.

Asked by da-vigo 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Why does Firefox keep deleting my saved passwords?

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do… (funda kabanzi)

For the second time in the last two weeks, Firefox has deleted all my saved passwords when the program has updated. This happens frequently and is REALLY ANNOYING. How do I stop it? I am now going to restore the files from back up, about half an hour wasted.

Thanks and look forward to hearing back from someone.

Tim Jennings

Asked by timj1uk 8 izinyanga ezidlule

Last reply by FredMcD 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox will not save passwords

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. … (funda kabanzi)

I currently have FF 90.0 (64 bit). Three updates ago (several weeks) all my passwords disappeared. They are not in another profile. I can't save any passwords either. How can I fix this? Thanks

Jim

Asked by theelevatorguy 1 unyaka odlule

Last reply by theelevatorguy 1 unyaka odlule

  • Okugcinwe kunqolobane

My firefox does not save passwords

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I c… (funda kabanzi)

Hello all. I seem to have a new version of Firefox installed on my computer, or an update has made it a newer version (89) and now it does not save my passwords. When I close down the laptop and re start it the next time I want to use it and go to firefox, none of the paswords I had thought I'd saved previously are there. This is very frustrating as I have a lot of places I visit which I had, in previous times using an earlier version of firefox, saved passwords which populated the correct places. I am no techie so really don't understand what has happened. Every time I want to get onto even my email, I have to leaf through my black book to find the necessary password and do it all manually.

Please can anyone help?

Asked by Johnone 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Deleted Passwords

I will give this one more try and then I will delete this program. I want to save some specific login information. I get it to work right and then a week or so later it … (funda kabanzi)

I will give this one more try and then I will delete this program.

I want to save some specific login information. I get it to work right and then a week or so later it erases all of the information.

Reset it so often is worse than it not saving.

Why does it delete the information when I don't want it to.

Asked by BeeJay 1 unyaka odlule

Last reply by BeeJay 1 unyaka odlule

  • Okugcinwe kunqolobane

Where have my passwords gone?

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser… (funda kabanzi)

I have always been able to access my stored passwords on Firefox but recently they have all disappeared. They are available on my phone browser but on the desktop browser the list is empty. Sync is working and it claims to have synced but the passwords are just not there.

Asked by JonBonJimBob 1 unyaka odlule

Last reply by JonBonJimBob 1 unyaka odlule