Kukhonjiswa imibuzo ethegiwe:

I cannot turn on VPN.

Beside my VPN icon in toolbar is a circle with a exclamation mark inside. When I try to turn on VPN, I get a message that says that I cannot and to try again later. Why… (funda kabanzi)

Beside my VPN icon in toolbar is a circle with a exclamation mark inside. When I try to turn on VPN, I get a message that says that I cannot and to try again later. Why?

Open 52

Double Versions of Firefox, Cannot Delete Just One of Them

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but the… (funda kabanzi)

I'm running Firefox 147.0.2 on a 2020 MacBook M1, with Tahoe 26.2, and appear to have 2 versions of 'identical' Firefox on my machine. Applications shows only 1, but there are 2 distinceticons on my Tool Bar. I'd like to delete one of them, but can't do it successfully. Any help appreciated!

Open 36

Shortcuts automatically appear on my home screen

I manually added shortcuts to my home screen, but everytime I open the browser, the system automatically has added shortcuts I don't want. Also, when I delete these unwa… (funda kabanzi)

I manually added shortcuts to my home screen, but everytime I open the browser, the system automatically has added shortcuts I don't want. Also, when I delete these unwanted shortcuts, another unwanted one appears.

how can I stop this from happening?

Open 32

clicking on arrow in circle doesn't do anything

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or th… (funda kabanzi)

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or the arrow in the circle, nothing happens. Other times when i'm at an item, the same thing happens. I've rebooted my system: Mac Mini (running Ventura 13.7, 3.6 GHz Quad-Core Intel Core i3, 8 GB 2667 MHz DDR4 memory). Firefox V: 147.0.1 I've swapped my mouse with another known to work, with the same problem.

Tonight I ran Facebook on my iPad (V: 18.7.2 - 7th gen.) and everything worked.

Could the updated Firefox have a problem?

Regards, Al Al Porter [edited email from community support forum]

Open 91

On MacOS, an email link would launch browser and open a new tab/page with that item. Why doesn't it now?

This must be a setting in Firefox somewhere relating to Tabs, so I will continue to investigate, but... I feel like I could always click an email link I had received and … (funda kabanzi)

This must be a setting in Firefox somewhere relating to Tabs, so I will continue to investigate, but... I feel like I could always click an email link I had received and it would open my preferred browser, in my case Firefox Mac OS latest (both) on a last Intel Macbook Pro. Now, a link click opens Firefox but only to the last page I was on, and I again need to click the email link to get the new tab to open. Why/where/help please?!

Open 44

password problems

Im am and always have problems logging in to ~firefox, and with upgrades I notice that my password gets wiped.

Open 16

Apple Sites Won't Accept Touch ID When Using Firefox

Touch ID is working for all sites except Apple sites. Apple sites say "Your browser must be updated to use touch ID". I can sign in to these sites with touch ID using o… (funda kabanzi)

Touch ID is working for all sites except Apple sites. Apple sites say "Your browser must be updated to use touch ID". I can sign in to these sites with touch ID using other browsers so it appears to be an issue with Firefox

Firefox 148.0.2, Mac OS 14.8.4, MacBook Pro M1

Open 40

Is there a way to have shortcuts in the homepage thats NOT the "sites I visit", on MacOS.

I want shortcuts, but not the ones I visit, just the ones I save. Is there a way to make it just the ones I save, or I have to have both. If I must have both, please make… (funda kabanzi)

I want shortcuts, but not the ones I visit, just the ones I save. Is there a way to make it just the ones I save, or I have to have both. If I must have both, please make it so that its separate.

Open 37

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

this used to work (like last week) Upgraded macos. Mozilla. please fix command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 … (funda kabanzi)

this used to work (like last week) Upgraded macos. Mozilla. please fix

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

Open 77

mozilla account login asking for code sent to email

i have a mozilla account i tried to login with my username and password but its asking a code sent in email unfortunately i dont have access to email i thought creating a… (funda kabanzi)

i have a mozilla account i tried to login with my username and password but its asking a code sent in email unfortunately i dont have access to email i thought creating account in mozilla is enough as all my passwords are synced there and password of the email is also synced in this mozilla account need to login for getting the passwords

Open 11

Can't login to my costco account

This is the message I get when trying to login to my Costco account: Application error: a client-side exception has occurred (see the browser console for more information… (funda kabanzi)

This is the message I get when trying to login to my Costco account: Application error: a client-side exception has occurred (see the browser console for more information).

Open 37

Why did Heroforge replace youtube on my URL shortcut list despite me only visiting the website two times?

I want youtube to go back to the list of websites on the url drop down menu. I'm annoyed that Heroforge replaced it after only two visits to the website and I don't know … (funda kabanzi)

I want youtube to go back to the list of websites on the url drop down menu. I'm annoyed that Heroforge replaced it after only two visits to the website and I don't know why it even did that.

Open 70

Firefox stopped displaying check box results & entries on some websites on my Macbook

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default settin… (funda kabanzi)

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Open 27

firefox data, i.e. bookmarks aren't syncing

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folde… (funda kabanzi)

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folders don't even match what is on my laptop. How do I fix and how do I prevent in the future?

Open 60

How to get rid of unwanted 2 step verification

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefer… (funda kabanzi)

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefererences it's turned off. But when I try to sign into any of my webmail sites it insists on sending me a code and I have to go back to Thunderbird and open the emails containing the verification code. I specifically go to web mail because spam folders aren't available in Thunderbird and I need access to the spam so I can turn it in to Spamcop. (Mac desktop, OS 15.7.1)

Open 63