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"WidevineCdm plugin has crashed" error report when trying to play Amazon Prime Video

Hi, everyone, Tried to start an Amazon Prime show tonight and got an error message that reads "The WidevineCDM player has crashed" repeatedly. Reloading the page just tak… (funda kabanzi)

Hi, everyone, Tried to start an Amazon Prime show tonight and got an error message that reads "The WidevineCDM player has crashed" repeatedly. Reloading the page just takes me back to the homepage. Both Firefox and Google Chrome seem to be updated to the latest version. I've tried opening the browser in Safe Mode as well without luck. Anyone have any possible solutions?

Asked by carolinetien612 2 izinyanga ezidlule

Moving bookmarks within drop down

For all past years, when I save bookmarks, they go to the bottom of my drop down icon. Then I double-click-drag to where I want them in my drop down list. In the past we… (funda kabanzi)

For all past years, when I save bookmarks, they go to the bottom of my drop down icon. Then I double-click-drag to where I want them in my drop down list. In the past week or so, I can no longer do this. It seems Facebook now forces us to open the bookmarks window???? That's a whole lot of extra steps! In over a decade of Firefox I've maybe opened the bookmarks window a 10 times!

Bring back the ability to move bookmarks in one-quick-step. Why must all firefox "upgrades" make using firefox slower :(

Asked by TNT666 2 izinyanga ezidlule

Password Changed yet cannot login with new password

I received a message of a break-in. I requested a change of password and received a link since I forgot the old one. Through the linkI created a new password. Yet, in … (funda kabanzi)

I received a message of a break-in. I requested a change of password and received a link since I forgot the old one. Through the linkI created a new password. Yet, in the login screen when I enter the new password it does not recognize it and Enter the Password appear. Did this two three times but nothing happened. HELP!!!

Thanks. DJ

Asked by don.jayasinghe 2 izinyanga ezidlule

Widevide plugin crash Netflix older version how to install?

Netflix keeps crashing the minute I open it on Firefox due to the Widevine plugin. This has been happening ever since Widevine's latest update about a week ago. I've sin… (funda kabanzi)

Netflix keeps crashing the minute I open it on Firefox due to the Widevine plugin. This has been happening ever since Widevine's latest update about a week ago. I've since learned that their latest update doesn't support MAC OS X 10.9.5, which is what I have. The recommendation on this forum was to install an older version of Widevine. I've looked everywhere and I haven't been able to find out how to do that or where to even find an older version. Widevine's website is not helpful.

Hoping you can help!

Asked by blijebellenblaas 2 izinyanga ezidlule

Firefox is not opening 192.168.0.1?

Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel … (funda kabanzi)

Hi, Firefox is not opening 192.168.8.1 since 2 days ago. I have changed service providers, but now I cannot access my MIFI router's admin page. The little spinning wheel goes on forever, til I get an error message "The server at 192.168.8.1 is taking too long to respond and has timed out". No matter how many times I try, or in safe mode, I cannot connect. As I am changing service providers, I need to access the router to administrate the new simcard.

I hope someone can help? Thank you!

I'm using Firefox 78.10 on an ancient MBP El Capitan

Asked by MD 2 izinyanga ezidlule

Last reply by strafy 2 izinyanga ezidlule

Why ESR version update to different bit version?

Hi, there. I've been using FF ESR as my primary browser for over 3 years. However, I keep encountering update problem, which by clicking menu button and the pop-up upd… (funda kabanzi)

Hi, there. I've been using FF ESR as my primary browser for over 3 years. However, I keep encountering update problem, which by clicking menu button and the pop-up update option. Then, the browser will update my 64-bit ESR into 32-bit ESR. I feel so confused and upset I have to update manually by downloading the whole new 64-bit version from official site even though a minor update. The latest version was 78.5 ESR 64-bit reinstalled along the OS on DEC. 2020, Now using 78.10 ESR 64-bit. Is there any solution for me to use pop-up update on menu option? Environment: Windows 7 ultimate SP1 64-bit Thanks!

Asked by quainchen 2 izinyanga ezidlule

Home page always opens up as a second tab in addition to the website I initally opened up in my browser

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking i… (funda kabanzi)

when opening a website link, from a source other than through Firefox, my home page also opens up as a second tab. This is annoying as I always receive a message asking if I want to close all tabs when I close down the web page I initially opened up. I never used to have this happen. How do I turn this off?

Asked by tonydailley 2 izinyanga ezidlule

I can't play videos directly from OneDrive

As i said in the title I can't play videos directly from OneDrive so i'm forced to use a chromium based browser only for that , i tried to make it work even in private mo… (funda kabanzi)

As i said in the title I can't play videos directly from OneDrive so i'm forced to use a chromium based browser only for that , i tried to make it work even in private mode and a fresh firefox installation without any results

Asked by Mr Robot 2 izinyanga ezidlule

Privacy

Authorization for studies is unchecked on my account. When I notice that I participated in 2 remote-studies without me knowing anything about it, nor when it was done, n… (funda kabanzi)

Authorization for studies is unchecked on my account. When I notice that I participated in 2 remote-studies without me knowing anything about it, nor when it was done, nor why :

T =TopSites Launch Phase 3 - US v2•Terminée TopSites + Redirect Launch T=TopSites Launch Phase 3 - GB•Terminée TopSites Redirect Launch

 Why is Firefox doing  remote-studies from 2 continents on my account without my consent? nor telling me anything about it? 

It is true that I've been redirected using Firefox for quite a while with no idea why (not a good grade as far as privacy is concerned...).

Asked by O 2 izinyanga ezidlule

Having troule bookmarking in one of the windows of firefox

I have a few windows of firefox containing many tabs which I have bookmarked, However, One of the windows, When I press Ctrl +Shift+ D, in order to save all the tabs in… (funda kabanzi)

I have a few windows of firefox containing many tabs which I have bookmarked, However, One of the windows, When I press Ctrl +Shift+ D, in order to save all the tabs into bookmark, This leads to a unexpected behavior, here is a screenshot that can depict very well on whats occurring.

The expected output of it would include NAME and folder input on the dialog box, That doesn't appear to be the case.

Asked by mk 2 izinyanga ezidlule

I can't play videos on youtube when I'm signed into my account

Firefox 78.10.1 esr 64 bit Windows 10.0.19041.985 This question was originally asked here, https://support.mozilla.org/en-US/questions/971100 , but has since been archiv… (funda kabanzi)

Firefox 78.10.1 esr 64 bit Windows 10.0.19041.985

This question was originally asked here, https://support.mozilla.org/en-US/questions/971100 , but has since been archived. YouTube videos load when not logged in, but will not load when logged into my YouTube account. They produce the following error:

  • An error occurred. Please try again later. (Playback ID: [random generated hash])

The advice offered in the cited Mozilla Support article assumes the problem is with Firefox, and had users delete their entire SQL-Lite cookie database, even though users reported that the error persisted after a clean install. Yes, it can sometimes be a cookie database issue, but this time, MAY 2021, it's a problem with YouTube's ad loader. This has happened before [1]. The work around until they fix it is to click on any suggested video on the same page. As soon as it starts to load, hit the browser's back button, and the error producing video will load.

[1] https://support.google.com/youtube/thread/10329866/consistently-getting-an-error-occurred-please-try-again-later-playback-id-on-all-videos?hl=en

Asked by eckman 2 izinyanga ezidlule

open url when navigation bar is hidden

Hi, I have created a userChrome.css and I have hidden the navigation toolbox with navigator-toolbox {visibility: collapse;} Now the problem is that I cannot open any w… (funda kabanzi)

Hi, I have created a userChrome.css and I have hidden the navigation toolbox with

  1. navigator-toolbox {visibility: collapse;}

Now the problem is that I cannot open any website, I mean I cannot type in any url. Alt + D and Ctrl + L seem to do nothing. So Firefox starts without any gui basically but cannot be used? It's just an empty window frame or shows the starting page (of course, if there are links on the starting page, it works, but how to open a different website?).

Thanks in advance

Anna

Asked by betazoid 2 izinyanga ezidlule

How to better CONTROL the 'AUTOMATED' Firefox Update/s notifications ...?

Is it possible to more specifically control the FIREFOX AUTOMATIC 'UPDATES' notifications than just to select 'NOT NOW' which is offered by the Firefox BUT THEN - this Up… (funda kabanzi)

Is it possible to more specifically control the FIREFOX AUTOMATIC 'UPDATES' notifications than just to select 'NOT NOW' which is offered by the Firefox BUT THEN - this Update Notification/s are being sent 100-1000 (or more times!) again every FEW MINUTES after REQUESTING IT from Firefox ...? This is such an UNNECESSARY and completely AVOIDABLE NUISANCE, which is strongly interfering with many PC-users work and their productivity efforts - for instance during frequent music-recordings, and perhaps many other similar and PC-System-critical applications being interfered by these 'AUTOMATIC UPDATES' ... Any effective advice and help would be greatly appreciated ...! Tony H.

Asked by thorsak 2 izinyanga ezidlule

Advanced Preferences changed and now I don't know which setting broke/disabled a feature.

I found a nice site that suggested some advanced preferences tweaks for privacy reason. I followed along with it, but now Firefox will not remember the zoom level of any … (funda kabanzi)

I found a nice site that suggested some advanced preferences tweaks for privacy reason. I followed along with it, but now Firefox will not remember the zoom level of any webpage. If I continue browsing a page in a single tab it'll continue at that zoom level, but if I open something in a new tab, it opens with the default zoom. Not only that, but it won't go to fullscreen on startup. It'll instead start up almost snapped to the left of the monitor it's on. I don't have a clue what setting could have done this. I thought it might be browser.sessionstore.privacy_level, but reverting that didn't have any results.

Asked by PennyJim 2 izinyanga ezidlule

How to avoid auto-refresh tab when switching tabs

How to avoid auto-refresh tab when switching tabs - It happens when I'm using a tab and return to a previous tab (minimized) the browser just reload it instead of show me… (funda kabanzi)

How to avoid auto-refresh tab when switching tabs - It happens when I'm using a tab and return to a previous tab (minimized) the browser just reload it instead of show me the point where I left the page when I switch the tabs. I know that this could be changed from the about:config page but I don't know specifically what to search to change it - (I'm using Firefox Nightly on Android) - Thank you for read adn good luck!!

Asked by facundosueldo 1 inyanga edlule

Recover passwords and Bookmarks

I have started using Mozilla on my new device, after login to my Mozilla account and sync with it, there are no saved passwords and bookmarks. How I must recover it? … (funda kabanzi)

I have started using Mozilla on my new device, after login to my Mozilla account and sync with it, there are no saved passwords and bookmarks. How I must recover it?

Asked by ak19 1 inyanga edlule

Google Drive isn't displayed correctly (and some QR codes too)

Well, basically this error is pretty weird, it's like an RGB dots pattern and it doesn't dissapear at all and sometimes it changes color from red to green, purple, brown,… (funda kabanzi)

Well, basically this error is pretty weird, it's like an RGB dots pattern and it doesn't dissapear at all and sometimes it changes color from red to green, purple, brown, etc. I disabled all my extensions and nothing worked (I mostly use privacy extensions but there some that blocks objects like canvas)

This also happened to me with Whatsapp QR codes but I don't remember how it got fixed. From what I know this visual glitch could be caused by a modified preference (I followed privacytools.io's Firefox: Privacy Related "about:config" Tweaks) but I'm not sure and if I was sure I wouldn't know what preference it is.

Asked by Bigrand 1 inyanga edlule