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Master Password not being accepted

Hello, My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my password… (funda kabanzi)

Hello,

My protonpass manager and email accounts were compromised by a hacked Discord user. I began setting up the password manager in mozilla to help me with my passwords, but somehow mistyped the Master Password I was trying to set up. Now I have no idea what it is and need to reset it.

Thank you,

Asked by Flynx 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

Last update 126.0

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was log… (funda kabanzi)

After the last Firefox update: - i was logged out of my mozilla account; - i was logged out of my Facebook account; - i was logged out of my bluesky account; - i was logged out of my Facebook account; - my Instagram account is suspended;

yesterday morning all of these were logged-in and working fine.

Had to work for 30 minutes to re-log-in. And I cannot reactivate Instagram, I contacted support, nothing yet.

Asked by massmedia314 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

bad app removes my bookmarks, how to recover?

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange app… (funda kabanzi)

I have many rare bookmarks. This time I sell my old laptop and rent another laptop. The laptop rental a strange windows version (probably a hack one) and some strange apps (like 360 what what), I uninstalled the 360 what what apps. Then I downloaded and installed firefox and open all bookmarks become 365whatwhat. I did not care it so much, I logged in my firefox account, but the bookmarks did not change! I click sync, all the bookmarks are still 365 or 360 whatwhat. All my previous bookmarks are lost. How to recover?

Asked by snowyyang 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

third-party Translation Add-ons CAN NOT work on the "support.mozilla.org" site

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site… (funda kabanzi)

When visiting the "support.mozilla.org site, third-party translantion add-ons(such as "Immersive Translate") can't work. It says "can not read or change data on this site". I want to translate it on the same page rather than skipping into a new page. However, it can work on the "www.mozilla.org" site. When visiting on Chrome, there is not a problem. Is that site just privileged on Firefox ?

Asked by waste 4 izinyanga ezidlule

Answered by TyDraniu 4 izinyanga ezidlule

Some symbols are not displayed properly

For some reason, the bullets used to hide a password are not rendered properly in Firefox. As shown by the first uploaded image, they are displayed as big white-filled ci… (funda kabanzi)

For some reason, the bullets used to hide a password are not rendered properly in Firefox. As shown by the first uploaded image, they are displayed as big white-filled circles.

This problem does not occur on chromium-based browsers, as shown by the second uploaded image, which is a screenshot taken from chromium, on the exact same session.

I have already done the following:

  • verified that the "Allow pages to choose their own fonts, instead of your selections above" box is checked in my preferences. I have also tried disabling and re-enabling this option
  • launched FF in troubleshoot mode to disable extensions and hardware acceleration
  • verified that gfx.downloadable_fonts.enabled is set true in my about:config

All of these attempts however failed to solve the problem.

This problem is occurring on a fresh install of a Linux distro, so I first thought that I might be missing some fonts, but the problem might lie somewhere else since the symbols are properly displayed in chromium-based browsers.

Asked by Ileska 4 izinyanga ezidlule

Last reply by Ileska 4 izinyanga ezidlule

Theme

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the… (funda kabanzi)

I have enabled my new Theme but it keeps defaulting back to my old Theme. I have tried closing Firefox and opening new tabs. Opening a new tab also changes it back to the default theme. I have sent an image of the old theme. The new theme is Aurora Australis. And the second image shows this Theme enabled. What gives? Carl

Asked by carl_hci 4 izinyanga ezidlule

Last reply by carl_hci 4 izinyanga ezidlule

Firefox no longer displays comment threads or some login boxes

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro. As recently as last Wednesday (15 May 24), everything was norm… (funda kabanzi)

Running Firefox 126.0, which Firefox' About link says is current. Dell laptop running (current) Win10 Pro.

As recently as last Wednesday (15 May 24), everything was normal. Since yesterday (16 May), on the Wall Street Journal site, after I have logged in, I no longer have access to articles' comment threads. The Show Conversation button shows 0 comments (which is erroneous), and when I click the button, it changes to Hide Conversation (which is normal), but nothing else happens--just white space and no comments or comment text entry field.

On Fox News, the comment thread doesn't display, and there's not even displayed a link to a comment thread. Until yesterday, the thread normally displayed, but required login to comment. Since yesterday, logging in changes nothing: the comment thread still doesn't display at all.

On X (nee Twitter), when I click the login icon, I get the usual login box--but it's solid black with only a rotating arrow signifying "loading." It never finishes loading. An added fillip: X, as recently as last Wednesday, displayed in its usual black text on a white background. Now it displays as white text on a black background. I can click on X links sent to me and get that particular X post to display, but I cannot log in.

When I go to those sites in Edge, everything behaves normally: I have access to comment threads, and I can log in to X. One exception: X displays as white text on a black background on Edge, also. This doesn't seem to be an X thing, though; on my wife's laptop (Firefox 126.0), running WIn11Pro, her X display is the "normal" black text on white background.

I haven't changed any settings in Firefox. I do have a couple of ad blockers, and I've turned those off, one at a time and both together; that had no effect.

How can I get things back to normal in Firefox?

Thanks

Eric Hines

Asked by eehines 4 izinyanga ezidlule

Last reply by eehines 4 izinyanga ezidlule

Enhanced Tracking Protection Issues with all Settings

Hello, all the sudden, news site comments don't show and after research here I learned it might be enhanced protection tracking settings. I tried all the settings and no… (funda kabanzi)

Hello, all the sudden, news site comments don't show and after research here I learned it might be enhanced protection tracking settings. I tried all the settings and nothing seems to work well (not tech savvy). Strict = user comments blocked and all the other settings allow so many ads they cover content and/or there are a hundred on a page. On a desktop. Any suggestions would be appreciated. Thank you very much.

Asked by Drew 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Q: Why does blocked website (pwnedpasswords.com) still leave cookies?

Hello, I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies. I've never even visi… (funda kabanzi)

Hello,

I recently deleted pwnedpasswords.com from my cookies, as well as blocked this website; however, it keeps reappearing in my list of cookies.

I've never even visited this site (that I'm aware of), and it's a bit concerning to me.

In spite of clearing ALL my cookies (and blocking this website), it keeps appearing in my list!

Please advise :)

Asked by TM 4 izinyanga ezidlule

Answered by TM 3 izinyanga ezidlule

Open previous windows and tabs are not working on restart

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopene… (funda kabanzi)

When I restarted my PC and opened Firefox only 1 tab Open previous windows and tabs. All the other 6 disappeared. I opened 3 additional tabs, closed Firefox, and reopened Firefox and only the one same tab was there from the previous session. Why does the feature not work properly?

Asked by Robert 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Firefox Sync And Windows System Restore -- Backup Files Saved?

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Wind… (funda kabanzi)

Full scenario: Computer had some issues, so I set up Windows Backup/Restore to a point just before resetting it, saving that data to an external drive. Then, I reset Windows, choosing the option that lets you keep your files (most of them it looks like) while it reinstalls everything else.

I knew it'd wipe Firefox and I'd need to reinstall it, but when I synced my account, it didn't have logs. The logs are archives of various chats on a website I used to talk to friends. I know those used to be accessible through Firefox's directory under Program Files by checking the data saved for that website (something I had to do once before to remove corrupted logs), but that data obviously wouldn't be there now.

I should've considered this beforehand but I had no idea that data for different websites might not be included in a sync. It does have files for Firefox but I decided not to touch them, since I'd already synced and I didn't know if reverting to that Backup might break Firefox somehow. Or worse, cause me to lose MORE data.

Question now is, what's the chance those might be in that backup I saved? More specifically, data stored about websites I visited.

Asked by Always Tired (Jensen Draws) 4 izinyanga ezidlule

Answered by Always Tired (Jensen Draws) 4 izinyanga ezidlule