Showing questions for topic:

No import password option, sync & autofill don't work

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they ar… (funda kabanzi)

Where is the option to import passwords vis csv on the app? I've followed all guidelines on hemp pages but I don't have the menu options and or functionality that they are guiding me to. I have tried the mobile app and on desktop and neither provide me with the import CSV option. In fact there is no option to import passwords at all, It only appears to save passwords one at a time.

Additionally to this I have autofill and synchronisation turned on but they just don't work. Autofill never autofills on forms and nothing happens if I long press and select autofill. Similarly I have Mozilla on my laptop and on my mobile app and they will not sync together.

The functionality and UX have transversing over to this app from another app seems archaic and clunky, am I missing something?

Open 40

how to remove hardware popup requirement when signing into a site

Aloha, I accidentally clicked the "use identification hardware always" box when creating my passkey for a website and i want to stop the popup every time I go to sign int… (funda kabanzi)

Aloha, I accidentally clicked the "use identification hardware always" box when creating my passkey for a website and i want to stop the popup every time I go to sign into that site. It says it is from Mozilla.

Thank you!

Open 40

Recently passkey function stopped working for Roboform which requires entering password.

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Fire… (funda kabanzi)

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Firefox function. Please advise on this issue. Thanks,

Open 70

May Firefox app update a disaster. Nothing loads/ many log ins, like microsoft or facebook no longer possible

May 2026 Firefox app update has been a disaster for me. Nothing loads, and many log ins, like microsoft or facebook no longer possible. Too many new features take too mu… (funda kabanzi)

May 2026 Firefox app update has been a disaster for me. Nothing loads, and many log ins, like microsoft or facebook no longer possible. Too many new features take too much data and just never load anymore. Eventhough I set it to delete history on exit, because it saves long lists of history anyway, slowing or stopping all. Password manager suddenly has bern giving the wrong passwords, (suggested ones instead of my registered ones?), so I got logged out of my microsoft and meta accounts on all devices. Does anyone know why? I would appreciate all ideas and remedies. Thank you, cb

Open 60

Unwanted offer to update password

When I access my local router, Firefox offers to change my password to one it automatically generates....every time! Why is it doing this and how can I stop it? … (funda kabanzi)

When I access my local router, Firefox offers to change my password to one it automatically generates....every time!

Why is it doing this and how can I stop it?

Open 30

regarding passwords

it would be very helpful if you could add a box in passwords for notations, this way I could comment exactly what this password is for if I need to remember additional in… (funda kabanzi)

it would be very helpful if you could add a box in passwords for notations, this way I could comment exactly what this password is for if I need to remember additional information or to add comments for myself regarding that particular site. would be very handy

Open 30

NordPass biometrics not working again

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!)… (funda kabanzi)

Windows Hello / biometrics login to NordPass not working again. Same issue 3m ago. Nord says this is due to Mozilla changing Firefox (I'm not a techy so excuse this bit!) and as they dont liaise with Nord (or anyone else I assume) have to wait to see if biometric login is working or not then have to send a new release with a fix.

I am not querying this answer but wonder why comapnies cant somehow communicate so that the consumer is not adversly affected

Open 40

While Exporting / Importing passwords file to another browser I get a line that is invalid: chrome://FirefoxAccounts

I recently have been having issues w/ Firefox updates & data loss involving an extension I use / Clippings. For other reasons (gaming) I installed Brave browser to … (funda kabanzi)

I recently have been having issues w/ Firefox updates & data loss involving an extension I use / Clippings. For other reasons (gaming) I installed Brave browser to compare performance. As a result of the issues I've had recently I decided it would be a good idea to have a backup (export) of my passwords & decided to Import the .csv file created into the Brave browser. The last line of the .csv file has a line that begins w/

chrome://FirefoxAccounts

.... along w/ several other fields. The information contained implies that it has something to do with Sync & also references a URL:

https://identity.mozilla.com/apps/oldsync

... along w/ MANY other operands.

What does this line do  ? This does NOT appear to be a working 'setting command' option (like: about:logins or about:debugging) in either Firefox or Chrome. The first 3 cells look similar to (some information changed):

chrome://FirefoxAccounts a5847f4e7faf42f19f17c0f531c77acc {"version":1,"accountData":{"scopedKeys":{"https://identity.mozilla.com/apps/oldsync".... more

Open

wells fargo password and user name are saved and I can not change they saa I need your help

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but whe… (funda kabanzi)

My used name and password for Well Fargo online is saved on fire fox and I can not change it on the Wells Fargo system. They have tried to help me in there system but when I put in the new user name and password it goes back to ORIGINAL user name and password.

Open 10