I-Firefox Community Forum

Hi there,

I'm using the AI chat sidebar in Firefox desktop, and I've noticed that some AI chat providers offer voice and screen sharing features. However, instead of asking for microphone permissions like it usually does in a regular tab, Firefox seems to ignore the request entirely. Is there a way to get Firefox to display the permission request or to automatically allow it in this case?

Thank you!

Hello, I've updated my Nvidia graphics driver and encountered this issue. Basically I noticed it on twitch.tv mainly, bottom of my website is hidden behind taskbar, as if firefox thinks I have the automatically hiding taskbar setting enabled, which I never used. I've tried deleting some json file from %appdata% which has not helped, tried reinstalling firefox, running in troubleshoot mode,disabling hardware acceleration and nothing helped. Here are screenshots of how it looks fullscreen and how it should look, as you can see the bottom section is missing. Thanks in advance

as of last week sometime, videos in my CRM (customer relationship manager) have stopped working. When I use a different browser, ie: Edge, everything works correctly. My CRM company tried to dupliocate the issue on their system using Firefox but they were not having the same issue. Something in my Firefox version 138.0.1 is causing an issue. Can you help troubleshoot and correct my issue?

I clicked on an add (will never do that again) that advertised making money by reviewing movies and TV shows that you watch. Wheen the website opened, it really wasn't that, so I closed it. Then every time I would open a new website, a tab with that site would open automatically.

I went to Settings, Privacy and Security, Website Privacy Preferences, Cookies and Site Data and cleared data. I also clicked on Manage Data and removed the website from that list.

It didn't work. Any ideas on how to get rid of this really annoying invasion of my computer and privacy?

Thank you! oh

Here is the address that appears in the URL: https://www.inboxdollars.com/?cmp=2035&cxid=1-when-money-is-tight-ff-prt&aff_sid=10240b4f884d92b8e56a8d40800add

My ISP is VirginMedia and I use their Webmail system for all of my email requirements.

I have FireFox set to download new versions when issued and upgrade when my machine is rebooted.

I rebooted yesterday and the new version FireFox (v138.0.1 (64bit)) was installed.

When I checked my mail later on I got the message:

   Error: Failed to load messages.  Retry.

And that has remained the same for more than 24 hours; none of my folders are accessible and I have been unable to send mail; I have 44 messaqes in my Inbox and 2 in my Spam folder.

I contacted Virgin's Tech Support earlier this evening and they were unable to find any faults at their end, and they suggested trying another browser (which I was loathe to do since FireFox has been my choice for more years than I care to remember ~~ but I bit the bullet and installed Opera - and found that I was able to access my webmail and all of its' folders at Virgin.

Please tell me that there'a fix on the way, I don't want to switch from FFox and nor do I want to run two browsers at the same time.

I've been using Firefox since 2020 (Kubuntu 20.04 LTS) with a bit of a custom setup:

Since I like moving Data between my Windows and my Linux a lot, I've got a NTFS partition that mounts into my user in Linux.

So /home/user/Desktop or /home/user/Downloads, or [...] is a bind mount that mounts the NTFS user directory there. And since it's Linux and NTFS, this means all files have 777 root root permissions.

This worked fine back in the day. Moving to 22.04 LTS and then 24.04 LTS, I had the problem that Firefox came as a snap. And for snap to allow it to write to the Download directory, I needed to install it in development-mode. And because of my weird setup, I also ran into issues when uploading files.

So I moved to the version of Firefox provided by the mozilla ppa. And this worked.

However the nasty surprise came with version 138.0. First off, it was installed with snap. It ignored my pinned ppa and it did so without warning. I found it weird that once I launched Firefox, all my tabs and bookmarks had disappeared. And once I got the glitchy Downloads again where it would create 10'000 files per download with size 0 I put two and two together and checked the install source. And wouldn't you know it - snap.

Just as a general PSA: If I go through the effort of adding the ppa, pinning it as the prioritized one I wish for that package to fucking respect that. What else would you expect? A Laptop just happens to have the mozilla ppa pinned. And that just so happens to also be a Laptop that has Firefox installed from said ppa. Of course that's a mistake. Because it's less secure so it needs to be fixed for the user of said laptop. Mozilla you can stop pretending to know better how I want my laptop setup.

However with that not enough - the new Sandbox for Firefox (or whatever new feature this is I'm fighting) now also prevents it from downloading to my Downloads folder with the same 10'000 file issue. And even worse, I cannot edit the target directories for Downloads. It doesn't open the directory selection dialog.

So my question: How do I bypass the write protection for mounts with Firefox 138.0? And if that doesn't work how do I "unsandbox" Firefox?

PS: Mozilla and your Dev Team, get back to your roots. You're an open source project stop doing this corporate bullshit. First the TOS now this shit. You're starting to rival Microsoft treating user settings as suggestions.

At first, I though this was just an update issue. Perhaps a settings issue. Every time I open a new tab or even enter a query and press enter, I'm sent to my settings to "turn on location." I go back to Firefox and there is a Pop Up telling me to "Grant Firefox location permission in system settings." 1. No, I will NOT share location globally via system settings. 2. Windows OS is up to date 3. Firefox is up to date 4. I run Norton AV 5. System seems to be operating normally, other than that.

Device name IdeaPad Processor AMD Ryzen 5 7520U with Radeon Graphics 2.80 GHz Installed RAM 8.00 GB (5.74 GB usable) Device ID Product ID 00356-07422-06058-AAOEM System type 64-bit operating system, x64-based processor Pen and touch Touch support with 10 touch points

Edition Windows 11 Home Version 24H2 Installed on ‎18-‎Apr-‎25 OS build 26100.3775 Serial number Experience Windows Feature Experience Pack 1000.26100.66.0

Today, when I logged onto my computer, something went wrong and Windows had to repair my C: drive before it could continue to boot up. Once it did, Firefox was changed. Some of the shortcuts on the windows were missing and I couldn't get them back with the command to "Dismiss" the substitutes. More serious was my new inability to log onto any sites besides Mozilla's. I have tried restarting the computer and turning off my router and turning it back on again. All the while, my Android phone account is able to login to some of these sites without difficulty. I need to diagnose this problem and fix it. How can I do that, please?

please, can you help, BECAUSE THIS ALWAYS HAPPENED ON FIREFOX FOR ME, EVEN A YEAR AGO IT ANNOYED ME SO MUCH I HAD TO SWAP TO CHROME THAT LAGGED BADLY FOR ME, i genuinely have 5-6 gmail and i don't want to log in them every day or week, please, help me

Hallo Firefox-Support,

System: Windows 10 x64 Ich habe Firefox komplett neu installiert. Es ist kein Benutzerkonto synchronisiert, das Profil ist komplett leer. Vor der Neuinstallation habe ich alle drei Mozilla-Ordner in AppData (Roaming, Local, LocalLow) gelöscht und den PC neu gestartet.

Leider besteht folgendes Problem weiterhin:

Wenn ich auf https://www.google.de/maps/ gehe und ganz unten rechts auf „Feedback zu Produkt(en) geben“ klicke, und anschließend auf „Straße hinzufügen oder korrigieren“, dann lädt es unendlich – es passiert nichts.

Ich hatte gehofft, dass das Problem nach der Neuinstallation behoben ist, aber es besteht weiterhin. In anderen Browsern (z. B. Chrome oder Edge) funktioniert es sofort und ich kann direkt Straßen auswählen.

Ich bin ratlos und hoffe auf Ihre Unterstützung.

Anbei der Konsolen-Text aus den Firefox-Entwicklerwerkzeugen, nachdem ich den Fehler erneut ausgelöst habe. Benötigen Sie noch weitere Informationen oder Logs von mir, um das Problem besser untersuchen zu können?

Freundliche Grüße Fabienne

__________

Hello Firefox Support,

System: Windows 10 x64 I have completely reinstalled Firefox. No user account is synced, the profile is completely fresh. Before reinstalling, I deleted all three Mozilla folders from AppData (Roaming, Local, LocalLow) and restarted my PC.

Unfortunately, the issue still persists:

When I go to https://www.google.de/maps/ and click “Send feedback” at the bottom right, then select “Add or fix a road”, it loads endlessly — nothing happens.

I had hoped reinstalling Firefox would fix it, but the issue remains. In other browsers (e.g., Chrome or Edge), it works instantly, and I can select roads without any problem.

I’m out of ideas and would really appreciate your support.

Attached is the console text from the Firefox Developer Tools, captured right after reproducing the issue. Do you need any additional logs or details from me to investigate this further?

Kind regards, Fabienne

____________________

Warnungen zu Content-Security-Policy 6 WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. rs=ACT90oFakMFBz0BdzoexmK5JDfFNeg-b2Q:1508:76 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Warnungen zu Content-Security-Policy 6 WebGL warning: drawElementsInstanced: Drawing to a destination rect smaller than the viewport rect. (This warning will only be given once) WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: copyTexSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: copyTexSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log Cookie-Warnungen 2 Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Cookie "NID" wird bald abgelehnt, da es fremd ist und nicht das "Partitioned"-Attribut besitzt. log Warnungen zu Content-Security-Policy 2 Warnungen zu Content-Security-Policy 2 Content-Security-Policy: Unbekannte Direktive 'require-trusted-types-for' kann nicht verarbeitet werden iframe Content-Security-Policy: Ignorieren von "'unsafe-inline'" innerhalb script-src: nonce-source oder hash-source angegeben iframe Diese Seite befindet sich im Kompatibilitätsmodus (Quirks). Das Seitenlayout kann beeinflusst werden. Verwenden Sie für den Standardmodus "". iframe Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. adview XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 130ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 31ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID1PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500+SAPISID3PHASH+eb6654d3da3a6edddbe252dfef1e6eadba986500&authuser=0&format=json NS_BINDING_ABORTED

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

Das Cookie "__Secure-ENID" wurde abgelehnt, weil es sich in einem seitenübergreifenden Kontext befindet und sein "SameSite" auf "Lax" oder "Strict" gesetzt ist. 2 log POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 82ms]

POST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create Status 401 VersionHTTP/3 Übertragen937 B (395 B Größe) Referrer Policyorigin DNS-AuflösungSystem

access-control-allow-credentials true access-control-allow-origin https://www.google.de access-control-expose-headers www-authenticate,vary,vary,vary,content-encoding,date,server,content-length alt-svc h3=":443"; ma=2592000,h3-29=":443"; ma=2592000 content-encoding gzip content-length 271 content-type application/json+protobuf; charset=UTF-8 date Sun, 04 May 2025 08:17:21 GMT server ESF strict-transport-security max-age=10886400; includeSubdomains vary Origin vary X-Origin vary Referer www-authenticate Bearer realm="https://accounts.google.com/" x-content-type-options nosniff x-frame-options SAMEORIGIN x-xss-protection 0

Accept */* Accept-Encoding gzip, deflate, br, zstd Accept-Language de,en-US;q=0.7,en;q=0.3 Alt-Used waa-pa.clients6.google.com Authorization SAPISIDHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID1PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 SAPISID3PHASH 1746346641_904d906e19a15be4accbf41f10221d3636b3d8e9 Connection keep-alive Content-Length 24 Content-Type application/json+protobuf Cookie NID=523=MBWiPC85DYZCzl8-EK8bYa95iwTCHa7LVB0BogcsgmGtFizk5w8RJd3948wcxwzRjxpJFwCJE6YipP7mQsyatvIsc-n2XMqg0czG7uZyhzqSh7-OXXx0zCGK0Jxbp8CS-euZsfMgSdkANnn_rdx_S0dJgyOTXW_Ea4Iepe10SElbykFmPT4hOmhgqzZHfw Host waa-pa.clients6.google.com Origin https://www.google.de Referer https://www.google.de/ Sec-Fetch-Dest empty Sec-Fetch-Mode cors Sec-Fetch-Site cross-site User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:138.0) Gecko/20100101 Firefox/138.0

   X-Goog-Api-Key
   	AIzaSyBGb5fGAyC-pRcRU6MUHb__b_vKha71HRE
   X-Goog-AuthUser
   	0
   X-User-Agent
   	grpc-web-javascript/0.1

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

XHRPOST https://waa-pa.clients6.google.com/$rpc/google.internal.waa.v1.Waa/Create [HTTP/3 401 77ms]

POST https://play.google.com/log?hasfast=true&auth=SAPISIDHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID1PHASH+fbb0bcdd2920edb7122837b257bdd03127172643+SAPISID3PHASH+fbb0bcdd2920edb7122837b257bdd03127172643&authuser=0&format=json NS_BINDING_ABORTED

middle mouse button isnt working since update.

i had it so that a middle click on it would open a new tab to the right of the other tabs.

i have looked and checked browser.tabs.opentabfor.middleclick and its TRUE.

any suggestions. it is just since update i'm sure of that.

So I downloaded a font, It was a helvetica one, and now it shows up on specific websites. I deleted it, restarted my computer, (which also got stuck on the restarting screen) and it still shows up. I probably wouldn't mind, but the font doesn't really look so good, so I need help!

In the image, the font is supposed to be roboto, but it definitely isn't that!

Hello, for some reason after the update I can no longer load the game Elvenar, when I type in the name and then click on any link i'm getting https://en-play.elvenar.com/?lps_flow=after_glps_shim

and the page won't load and I have a black screen as per the screenshot

On my windows 11 computer My email used to auto-fill my email and about a month ago it stopped. I am not sure if I did something or it was some update. do you have any suggestions?

I am having trouble accessing a web site that I have always accessed before. I think it is only since the latest Firefox update. website - https://www.startersorders.com/phpBB2/viewforum.php?f=24

The attached message is displayed but if I press the refresh button in Firefox enough times the website loads.

I have tried disabling my Norton antivirus and firewall but it does not help.

Any help would be appreciated.

I have been developing an Angular website that's served on port 4200 on localhost. Up until now it only accepted http connections, but I've now upgraded it to https. Firefox has about 50 credentials remembered for this site and it's always worked fine, but if I go to the https URL, it totally refuses either to show the existing password OR pop up the dialog box to add it for the new URL, so I have to type the password every time. I've disabled all extensions as suggested and it still doesn't work, although for the http URL it still does. I've not added any code on the site to discourage saving credentials. What do you suggest?

Firefox consuming too much Memory, ranging from 1800 MB up to 2000 MB, causing my other programs (most notably Corel WordPerfect) to constantly crash. How do we resolve this?

Websites like Facebook, heritage and paypal constantly send me emails like this:

Security alert: login near Bremen on a new device

Hi Margaret,
Someone just logged in to your Facebook account near Bremen, Germany on Firefox on Windows. If this wasn't you, we're here to help you take some simple steps to secure your account.
Was this you? 

I think I have trouble getting into Facebook because they don`t trust me with variations every day: Bremen, Hannover andplaces much farther away. Is this normal?