I-Firefox Community Forum

Hello, I'm having some problems with updating firefox. It started a few months ago that I got a Pop-up every time I started Firefox about needing to update it. But when I click on the prompt to update it, it leads me to this website: https://www.mozilla.org/de/firefox/new/?reason=manual-update , and after clicking on the download button I get to this site for about a second: https://www.mozilla.org/de/firefox/download/thanks/ after which it loads this site: https://download.mozilla.org/?product=firefox-stub&os=win&lang=de which my browser can't connect to (aka just gives me the standard error message as if you entered an invalid URL). Today I got this website pop-up when starting Firefox: https://www.mozilla.org/de/firefox/welcome/21/ which leads to the same outcome as above. After that I tried to update Firefox by going to the menu -> help -> about Firefox, which searches for updates but then tells me that I have the newest version installed already??? Even when I try to manually install a new version through this site: https://www.mozilla.org/de/firefox/all/ I still get the same result. Please somebody help me out here!

at present it is 32bit Llnux Firefox ChaletOS. It appears it wants 64bit Linux but every time it only allows me access to 32bit version which tells me is out of date. What is happening?

Ok so a month ago FF updated on four W11 laptops and now every time since then when you open FF it wants to make changes to your HDD and then tells you it can't download the latest version. I've uninstalled it and reinstalled it and its the same across all devices. None of the three devices are running any of the same software aside from the OS as they're all dedicated to different purposes, so I know its not something on the devices themselves. We ended up uninstalling it on everything aside from the older W10 desktop because its a constant nuisance. Each time it updates it is successful and there's no failure messages, so it's not like its obviously failing to update, but something certainly broke.

How should I fix the frozen browser. Firefox updated ok from another user account on this computer, though Firefox has always updated for all accounts on the computer when updated from any of the accounts. The installer tool got caught in a loop to install until it froze the browser on the third retry. What should I do?

Greetings Ya'll,

Early this morning as I went to use the Firefox browser, on My Desktop, I got an update, & then firefox opened, somewhat.

The homepage did not fill in with favorites, suggestions, etc, and in fact all that did load was the Search bar, but not one of my usual website buttons. The "edit", "help", etc. buttons at the upper left hand corner did load, but that is all.

Not one of the buttons work, nor can I close out the Firefox page, by tapping the "X" in the upper right hand corner.

The only way that I could close out the "Firefox Page" was by going through the "Control/Alt/Delete" & then "Signing Out", which would initiate a "Re-start". Once I signed in, I could return to the Desktop, where everything works.

I use Firefox as my Browser on my Android phone, & at this moment, I've not had any problems using Firefox on my Cell Phone.

The only way that I could get to the Mozilla Website was by using the Microsoft Edge Browser, which is not giving me any problems as far as accessing the Internet!

How can I correct this problem, & go back to the Firefox Browser?

The details:

1.) After downloading the update, my antivirus scanner reports an infected file (see screenshots / message + path).

2.) When I try to “Restart Firefox to complete the update,” Firefox briefly “disappears” (whatever happens there) and then “reappears”—but the prompt “Restart Firefox to complete the update” is still there. Unfortunately, this can be repeated as many times as you like without anything changing.

3.) Restarting the computer (Platform: macOS Tahoe 26.5.1) does not resolve the issue either (see screenshot). I always performed previous updates before shutting down the computer—and the next day (since Firefox, as expected, had been closed and restarted), the updated version of Firefox was running.

4.) The suggested solution is to download the “Firefox installer.” But that doesn’t help me, since I need “Firefox DEVELOPER.”

Would uninstalling Firefox DEVELOPER and reinstalling it >WITHOUT DATA LOSS< be a solution??

В России блокируют Firefox, по этому авто обновления не устанавливаются, я бы хотел получить ip и url серверов от куда скачиваются обновления. Это поможет обойти блокировку и восстановить работу firefox в России

I have Windows 10 a decent Lenovo laptop

I am fed up having to update firefox every single day !! Is it not completing the update or is there some glitch that keeps occurring ??

I have used FF for quite a while and ignored MicroSoft Edge... but I dont know how much longer I can carry on with this slowdown !!

So I guess my Firefox update to ver. 147 from 146 by its auto update feature, but I realized all the past personal data (ie, history, cookies, passwords, profile, etc) was gone.

I have Mozilla Account (I think it's the same as Firefox Account back in the old days), so my personal data is now retrieved from some device as far as possible, but I lost local personal settings like Shortcuts on the main page on my laptop,p which is the main device to do everything.

I can't help what happened to me, and I will rebuild what I used to be on that day, but I am curious if it's just me, or there is some logic to cause this data loss.

today i open firefox ask me to reastart for a update i did it ask me to do instal a helper i did then i open it then agian on a loop i task me to intall a helper i did like 50 times hwo cna i jsut do the update and get otu fo the loop of intaling helpers for firefox

Since I upgraded from FF128-esr to FF140-esr I always get the "Firefox is being updated by another instance" This is really driving me crazy, as I checked / did / .... everything (and even more) I found on the internet related to that.

Nothing helps !

Creating and using a new default profile didn't help

Finally I ended up uninstalling FF completely (making sure no -zero- leftovers remained in ProgramFiles, AppData a.s.o.), and reinstalled FF140.7.0-esr freshly. After installation I started FF immediately with the created default profile (only existing one) --> SAME THING : "Firefox is being updated by another instance"

And this is really a FF140 thing, when I go back to FF128, on the same computer, same profiles, ...., the problem is gone.

I would like to know in detail what checks are really done by FF to decide to give that "Firefox is being updated by another instance"