I-Firefox Community Forum

I lost all bookmarks overnight and the Bookmarks tab is completely empty. I have located the latest JSONL24 backup file and tried to import it via the Firefox General Tab setting; however, the file does not show up in the Import Browser Data route. In fact, the C: directory as seen through this window is quite different from the actual C: directory. What am I doing wrong? Are there any other way to restore the bookmarks using the JSONL24 file?

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

I lost all my personal data on Firefox as soon as I changed the password and I did not know that you can lose everything that I had registered in the download box and the previous archive. Now I am very, very mentally disturbed and I do not feel safe and I am very sad about what happened to me. I am crying now. What should I do? My psyche is really broken due to the lack of information....

Well, it is quite simple: you upgraded FireFox last night and now I lost all my bookmarks which is horrible and I really do not appreciate what happened and why? It never happened before.....

An hour ago I had all of my Firefox bookmarks. Ten years of meticulously filed and regularly culled references that I use multiple times daily. I rarely log out of Firefox sync, so that I can keep them up to date.

I now have no bookmarks and no tags.

For some context, two things just happened simultaneously. So, I'm not entirely sure which is the culprit.

1) Firefox just updated and I rebooted my computer.

2) Norton 360 updated sometime in the past two days. I attempted to familiarise myself with the new interface. Foolishly, given the track record of Norton-360-for-breaking-your-games, I ran the disc cleanup, which recommended I remove approximately 400 Mb of data. Norton stated this data was temporary files. If they were indeed my bookmark history, nowhere did Norton indicate they were bookmarks. Also, never have I encountered a disc cleanup that wholesale wipes bookmarks. I do hope Norton is not the culprit and this is just a glitch, because if this were due to Norton having no safety net for deleting an entire library of bookmarks - and they can't help me restore them - then that will be the final nail in the coffin for me doing business with Norton.

The suggestion to go to Import and Backup in Firefox, then click Restore, offers only the option of Choose file... - and then launches nothing.

Currently, I'm seeking any means of restoring my bookmarks. Any help would be appreciated.

I had presumed that I was taking reasonable measures through my Firefox Sync settings to protect my bookmarks and ensure they could be restored in the event of accidents. If these bookmarks are permanently lost, the amount of work I've just lost is quite the blow.

Edit No. 01: After writing this, my Bookmarks Toolbar is also now empty. Perhaps it had wiped earlier, but was merely waiting for a refresh to take effect.

Edit No. 02: Also, it seems I am unable to create any new bookmarks. I shall read the help suggestions relating to that now, to see if it's a relevant issue.

I recently had to have my harddisk replaced as it had become corrupted. The technician did not reload Firefox or Thunderbird. I hope this can be done as a restore so that I find my bookmarked and favourite websites and my e-mails

I accidentally messed it up when trying to remove the desktop icon because I already set Firefox in my taskbar. Now I get an unfamiliar screen and my settings, including bookmarks, are gone. Is it possible to set my laptop to undo changes made today?

My geeksquad agent dumped me here. They were not able to fix the issue. My tools are not all on the bar, my book marks are not all here. They got some. There was a message that some other application was using my firefox and my tools and bookmarks wouldn't work. I am no tech person. I just want things back like they were and to know why this happened and I don't want it to happen again. Please help.

I recently had to do a hard reset on my Windows 11 PC. When I reinstalled Firefox, tried to retrieve my bookmarks, they are not there. Is there anyway to retrieve those book marks from 6 months ago?

V

Without my bookmarks I cannot operate. Bookmarks are a number 1 for me whilst using a browser. I will not use a Browser if there are no bookmarks - which there isnt at the moment on Firefox. They have gone. Unless this is fixed I am going to have to use a different browser. BYE Bye.

Like many people apparently, firefox on most of my gadgets has erased all my bookmarks (including the usual backups). I'm trying to recover with other browsers, but in the meantime, I'm curious about whether there's a succssful way to recover it. Replacing "Bookmarks" with a history of my requests isn't nearly the same thing. ;-)

Firefox suddenly reset to a fresh install state: only default bookmarks, my custom ones are gone. No sync enabled. No manual reset/refresh/reinstall done. Tried: Restore from backups (none recent), about:profiles (only new profile), checked bookmarkbackups folder (empty/old). Please help recover bookmarks if possible. What could cause this? Any recovery steps?

For the past, about 9 months, every time any update is applied to my Firefox browser, I loose access to my Bookmarks (approx 10 years worth) and have to go through the tedious process of copying, renaming, moving, restarting etc. Is Mozilla going to fix this issue soon or should I just resign myself to having to check my bookmarks every couple of days or so to see if they still exist.

My bookmarks are not showing up. Firefox shows a message that some Firefox files are being used by another program, or something like that. I have refreshed Firefox numerous times, and the same thing happens each time I try to use Firefox now. This has been happening for over a month. I have uninstalled and reinstalled Firefox multiple times.

Windows 11

Thanks in advance