Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Bookmarks

My windows10 laptop was destroyed, but I was able to retrieve the hard drive with all data in tack. I am currently using a new laptop loaded with Windows 11. I've been tr… (funda kabanzi)

My windows10 laptop was destroyed, but I was able to retrieve the hard drive with all data in tack. I am currently using a new laptop loaded with Windows 11. I've been trying to find the bookmarks on my old hard drive to copy on a usb to reload on my new laptop with no success. HELP

Asked by hysan1 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

No backup???

Did some house cleaning on my book marks, deleting unwanted ones. Next day they were all back. How do I keep things as I've put them. No backups or such...

Asked by Koy Z 12 izinyanga ezidlule

Last reply by markwarner22 12 izinyanga ezidlule

Saving restore points for browser sessions

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of … (funda kabanzi)

Hi, I recently had a situation where I closed my browser, and when I opened it back up all my tabs and entire session was gone. There was no option to restore via any of the common or traditional ways. This was honestly traumatizing because I've put so much work into the setup of my tabs/folders, etc., for work purposes. SO MUCH TO LOSE. I ended up finding a partial restore deep in the files on my computer, but it missed the past 6 weeks, which I could never recover.

I'm sure I'm not alone - I've seen many, many posts and people talking about this. I think it's extremely important for Mozilla to ensure that the option of restoring browser sessions remains a reliable one, as many people have important work info, etc.

MY QUESTION: Is there a way to manually set a restore point? In other words, I was able to find the files from the browser session, saved up until 6 weeks ago, but no later than that. So, it's clearly saving sessions somewhere... I'd think it would be easy to prompt it to save at that current point in time asking it to save. Anyone know if possible and how?

Thanks

Asked by Grey Aluer 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

  • Okugcinwe kunqolobane

I have lost all my bookmarks on an update.

When I open the Manage Bookmarks --> Import Bookmarks --> Browse I have no listed backups, even though I can see them in File Manager \AppData\Roaming\Mozilla\Firef… (funda kabanzi)

When I open the Manage Bookmarks --> Import Bookmarks --> Browse I have no listed backups, even though I can see them in File Manager \AppData\Roaming\Mozilla\Firefox\Profiles\c4i4a2zg.default\bookmarkbackups folder. I have copied the JSON file from my laptop which has not lost them but cannot select a folder/file location to import them, same for doing it via a HTML file.

I am stuck, thinking I may have to uninstall and then reinstall Firefox and then sync again.

Asked by whiteroseman99 10 izinyanga ezidlule

Last reply by whiteroseman99 10 izinyanga ezidlule

  • Kusonjululiwe

No "Manage Backup" Option

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backu… (funda kabanzi)

I went to [https://support.mozilla.org/en-US/kb/firefox-backup] and under "Create a Firefox backup file" at step 3 it says, "Scroll down to Backup, and click Manage backup" but when I went there no such "Manage backup" option exists as you can see in the attached screen capture. So what gives? How can I "Create a Firefox backup file"? I am using Firefox v147.0 (64-bit) on Windows 11 Please instruct. Thanks RJB

Asked by Raan Joseph 1 inyanga edlule

Answered by Denys 1 inyanga edlule

Copy files from Profiles

How do I copy files such as the 'bookmarkbackups' files from the Profiles folder? As seen in the prtscr I get an error message when I try to copy any file from Profiles f… (funda kabanzi)

How do I copy files such as the 'bookmarkbackups' files from the Profiles folder?

As seen in the prtscr I get an error message when I try to copy any file from Profiles folder. Firefox is closed and I am admin and trying to copy the file as an adminstrator.

Asked by mostman 2 izinyanga ezidlule

  • Kusonjululiwe

I cannot find the backup file

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I ha… (funda kabanzi)

Hi I just saw the new info on backing up my Firefox data. It sounded good, so I tried it. However I do not see 'Manage Backup'. Instead it asks 'Choose backup file'. I have never knowingly backed up Firefox, so I do not know where this backupfile is located... How can I find it? How do I create a new backup file? Many thanks An

Asked by borre2 1 inyanga edlule

Answered by Denys 1 inyanga edlule

Creating a backup of FireFox

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense. … (funda kabanzi)

I am trying to create a backup of FireFox for moving from a Windows 10 machine to a new Windows 11 machine. The instructions for creating a backup don't make any sense.

--- Click the main menu, and go to Settings. Select Sync. Scroll down to Backup, and click Manage backup. Choose the location to save the backup file. ---

When I click the Main Menu, go to Settings, Select Sync, there is no Backup listed. If I search for the term "Backup", this is the result: "Sorry! There are no results in Settings for “backup”. Need help? Visit Firefox Support".

Syncing is on, so I am assuming that FireFox is being backup?? Or am I missing something somewhere?

Asked by gtgreek 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

Unable to utilize Sync | Backup

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is: Backup Restore your data Use… (funda kabanzi)

I am unable to follow instructions for activating Backup in Firefox. I don't even have a Manage Backup button. What I have in its place is:

Backup

Restore your data Use a Firefox backup file from another device to restore your data.

Choose backup file...

Asked by mark.a.craig 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

  • Kusonjululiwe

Create a Firefox backup file - trouble!

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: … (funda kabanzi)

Firefox update today 1-14-26 says Restore FF with a backup file" Instructions say go to Settings/Sync/Backup/Manage Backup. My Sync has no Backup option, only shows: Sync Manage account Device Name Syncing: ON You are syncing these items across all your connected devices: Bookmarks Open tabs Add-ons Settings Connect another device . How to proceed?

(I don't recall setting Syncing to "On" before; it also showed me as automatically logged in to my account.) Assistance appreciated! Thanks!

Asked by mico515 1 inyanga edlule

Answered by Denys 1 inyanga edlule

  • Okugcinwe kunqolobane

How Ro Restore Deleted Firefox Nightly Profile Folder

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them. I went into the profile folder, but ther… (funda kabanzi)

When having restarted my computer and Firefox Nightly after a sudden power outage, all my tabs were gone. I need to restore them.

I went into the profile folder, but there was no session store file. Inside the backup sub folder i saw two large files, "previous.jsonlz4" and "restore.jsonlz4", and made a copy of both and placed them inside a new sub folder that I made, inside that profile folder.

An expert from the "Tech Support Guy" website ("Nader") told me, to open "about:support" and there to use the "Refresh" feature. I did this, but no tabs were restored. So I went into the profile folder again, just to see that it had disappeared and been replaced by a new profile folder! And therefore my two copies of the PREVIOS and RESTORE json files were gone, too, as they were inside a sub folder within that disappeared profile folder!

Now I need to know, URGENTLY, how to restore that folder and the files and sub folders within that profile folder. Thanks!

Asked by Hirnsausen 9 izinyanga ezidlule

Last reply by Hirnsausen 9 izinyanga ezidlule