I-Firefox Community Forum

I keep getting this message when I try to sign in on Firefox. Chrome let's me sign on but i much prefer Firefox. Any suggestion? {

 "callId": "019af035f2b87df29b68e1abfcc65288",
 "errorCode": 403005,
 "errorDetails": "Unauthorized user",
 "errorMessage": "Unauthorized user",
 "apiVersion": 2,
 "statusCode": 403,
 "statusReason": "Forbidden",
 "time": "2025-12-05T20:30:58.752Z"

}

I have a new computer and I want to sync my Firefox account but the Sign In button next to Sync and save data options are missing from the browsers in both devices.

How do I fix this issue?

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

Dear Firefox Support Team,

I am writing to report an issue I’ve been experiencing with Firefox on my MacBook Air (M3, 8GB RAM). Recently, Firefox has been becoming unresponsive quite often, and the Activity Monitor shows significantly high memory usage. For context, I typically have two Firefox windows running simultaneously, with approximately 5 tabs open in each window (10 tabs total). This is when I notice the performance degradation and high memory usage.

To help you investigate, I’ve attached:

• A screenshot of the memory usage in Activity Monitor when Firefox is running.
• A screenshot of the extensions currently enabled in Firefox.

I am open to suggestions, such as disabling or removing certain extensions if they might be causing conflicts. However, I wanted to report this issue first to understand if this is a known problem or if there are optimizations planned for Firefox on Apple Silicon Macs.

Let me know if you need additional details, such as Firefox version, macOS version, or specific steps to reproduce the issue. I’d be happy to provide any information that can help resolve this.

Thank you for your time and assistance. I look forward to your response.

Best regards, Hemant

I have lots of bookmarks saved and when I start typing the name of one I'd like it to appear first not after a lot of suggestions that I may or may not find useful.

Why is this not a simple option?

How can I block Google and other sites from knowing everything I do on Foxfire? Every time I visit anything that has membership Google is there asking to sign me in. I thought Foxfire was supposed to be somewhat private. Thanks!, Mark

I recently lost all my data on my computer and after logging into my account, I couldn't retrieve my firefox data. I searched everywhere on my browser and couldn't find nothing to fix this.

Hello,

Does FIREFOX offer an app that will read my email to me? OR (desktop Mac)

I have a DAW (Digital Audio Workstsation) (Logic is the version Apple offers. )and I've purchased many musical apps. Guitars, keyboards, etc but a lot of them have long manuals. I'd love to be able to hear the text, say while washing dishes.

I do have the CC on my television while viewing shows

I'm over 60 and I didn't read as much (as I should have, since I was younger) my reading comprehension isn't that great. Thank you for reading, Roger Erickson

Hi, Many times my images won't load on Firefox, but they do on Google chrome. I have disabled all my extensions and it still happens. I even went in and explored this option recommended by firefox: browser.display.document_color_use to the Search box. The preference's value should be set to 1 by default.

Please help! This is so frustrating and I love firefox. Here is an example of what I mean: I log on to https://www.tummee.com/yoga/poses/library to see yoga poses and I get all the stuff but the images of a yoga pose; however, google chrome loads the images. This happens on other sites too. I use a Mac and my Firefox is up to date: 121.0 (64-bit).

i previously set up profiles using about:profiles, but with the new profiles feature i don't see any of them showing up. i haven't found any articles that allow me to convert the files from about:profiles to use the new one.

i am not logged in to firefox on the others either.

is there a way to link the profile files on my computer to save my bookmarks and history? i don't know if there will be continued support for these files and want to make sure my bookmarks are saved for all of them. i would prefer to stay logged out of the other profiles.

Attached images include screenshots of the empty profiles (one from clicking the profiles from dropdown, one from clicking "manage profiles", and one with blacked out personal data from going to about:profiles).

We have two computers in our house -- one connection. From my computer I sent something to my daughter, the second computer in our house. For some reason, my whole Facebook account transferred to her computer ad she is unable to use her own Facebook account. We have no idea how this happened. Can anyone help? Thank you . .

Video play problem on Mac Current Firefox version fails to play videos on my Mac (OS 14.2.1). When I click play on a video on any website, the video is extremely slow to start, then immediately stalls for several minutes at a time. My internet connection isn't the issue I'm getting over 650 MBS. I assume the problem is with Firefox, because both Safari and Opera play videos just fine.

I am a scientist who has no time for local quirkiness and prefer to have the correct timestamp on all documents in Firefox. I do not wish to ever see any of this nonsense 03/04/96 trash on my computer since it is completely meaningless and hence is trash which needs to be removed automatically. 2024 03 07 19:19

When I close a tab that had a video playing, the picture-in-picture box will stay there after I close the tab. The picture is just a white box. The controls are there, but when I click on any button, nothing happens. I can only move the box around and resize it. It usually happens when I close the tab while the video is playing, but sometimes it happens when I close the tab and the video is paused. It happens on videos that were in a picture-in-picture box and videos that weren't. I go into setting and disable picture-in-picture which will stop new picture-in-picture boxes, but won't get rid of the white box. The only way to get rid of the white box is to close FireFox completely and then reopen it.