I-Firefox Community Forum

After an unwanted and un-needed update, all my tabs closed and I can't find them again. Then after rolling the browser back to a previous version, now all of my bookmarks are gone. I want them back where are they on the hard drive.

First of all I would like to know why I have to surrender my personal information to get support. If I get one spam email or text I'm going to be pissed and on here looking for the person(s) responsible.

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

I can not remember my Sync password and it will not let me change it. Every avenue is blocked by a pop up window asking me for the password that I forgot!! This is insane!

Hi,

I've been getting a glitch while typing emails in Outlook Web Access for the last couple of days where superscript type in dates looks like the image attached. It was working fine until sometime this week. I've tried using Microsoft Edge and the issue doesn't happen so I'm thinking it might be browser specific.

I'm running Firefox Version 135.0.1 (aarch64) on a Mac Studio with Sequoia 15.3.1 (24D70).

Can you advise please?

Thank you very much.

Calum.

Lost Bookmarks after Microsoft upgrade(?) Since I'm using the latest version of Windows I don't know what to call what happened that came by way of Microsoft. So far as I know, I'm the only one reporting this. It would seem that if this was a change initiated by Microsoft it should have affected millions of users.

Hello, ever since I upgraded MacOS to 15.3.1 and Firefox to 135.0.1 the top menu bar seems to disappear. I do not know which is the culprit, but on MacRumors (https://www.macrumors.com/) you'll find several others with the same experience.

My personal observation is that it seems to happen on various Silicon hardware (tried 3) and when multiple tabs are active.

The bug is no showstopper, but to proceed you got to click on the (invisible) menu bar in the upper left. Thanks for reading.

JOOP!

Hi - I have TextHelp's Read&Write tool through my university, when trying to install the firefox extension i'm getting a notification saying that it can't install the extension because it's corrupt. I'm not sure what I'm missing but it'd be really helpful if I could get this onto firefox as I move away from google haha!

Any help to get this onto chrome would be appreciated! Thanks :)

For the past few weeks Firefox has been crashing and freezing often. Crashes are worst when trying to access Protonmail, which almost always crashes the tab instantly. Freezes happen most often when browsing Reddit, and also when watching Youtube, but crashes and freezes can happen on almost any website.

I have tried changing profiles, refreshing and uninstalling/reinstalling, but the problem persists and seems to be getting worse over time.

Here are some recent crash reports:

bp-3d92e88d-bdc6-4629-a869-899650250219 bp-c57e72ab-a6e5-47d4-abeb-d5ce90250219 bp-b66a1b94-6392-4fc7-a2d9-4b9ee0250219 bp-2544016d-d918-4027-9b0e-de75e0250219 bp-23ca9aa4-0934-4f23-b2e1-0390a0250219 bp-9ea6fa00-c531-428e-b276-ad3760250219 bp-4b4316fd-ccb3-4787-877b-50ed40250219 bp-fe9ecc18-35dd-4654-b0e9-45ce00250219 bp-5447133c-6fe3-43fd-800a-dbdf10250219 bp-bb92230d-09b1-4920-8cc9-355940250218 bp-a98b5c50-bddb-4693-9199-ecc500250218 bp-0089dc50-da47-4be2-8e72-0dc8f0250218 bp-57364330-d723-4f8d-85dc-f31250250218 bp-2dbcdad1-a7de-4835-ba86-335e20250218 bp-bc7ca88c-c9b2-453c-9774-537b40250218 bp-b98c0da6-12e5-4332-a6e2-4c8680250218 bp-c4e7ff86-5cc6-43d3-aac8-81ce90250218 bp-07fb322d-1f54-478f-8f2f-3db690250218 bp-9670fc71-d8d7-48db-805a-7e8a90250218 bp-862d4443-8773-48c8-a09d-de9780250218 bp-3a7354bc-3fec-44b2-a802-f54de0250218 bp-c6b3cfac-61e4-444e-88e3-02f220250218 bp-9fc98135-55df-4746-8fbd-dd5530250218 bp-422b8b89-a540-4cad-8c1c-d11a00250218

Will be grateful if someone can help me get to the bottom of this Thanks

Avast reports that it has secured the threat of 'addons.mysafe-search.net' which tries to start when i open Firefox. I've been unable to find any reference to the site anywhere on my PC so cannot uninstall it.

If I go on any website using OSM data (including OpenStreetMap itself) on Firefox logged into my account, I experience a lot of slowdown. This doesn't happen when I use incognito mode or when I use another browser, so I'm pretty sure there's some kind of cache or something that's connected to my Mozilla account that slows down OSM massively. I've tried clearing all cache and all cookies. I've even refreshed Firefox using the installer and it's still slow. I don't want to bother with deleting my account and creating a new one. What should I do to try and return back to normalcy on OSM?

I have been block since yesterday afternoon on Mozilla to use this Etsy.com. I have reset history and cache per Etsy and it would work once after signing on and then it would block me. Now I have to use Chrome to get access to my account. I need to have this break in service fix for Mozilla/Firefox. Privacy and security is important to me. Thanks