I-Firefox Community Forum

HI Since the last update from Firefox. I am experiencing frequent and multiple crashes. so much so I have beenusing google chrome as alternative browser. It would appear to me that the "new" version is unstable. = Version 147.0.4 (64bit).

Do I go back the the previous version? and if so where is it.

Pete

I'm trying to use Booking.com to pay online for a holiday and Firefox keeps crashing as soon as I press confirm payment. Have tried several times using 2 different cards. What can I do?

I tried to purchase something on Amazon. When trying to log into my Amazon account it asks to perform 2Fa on my mobile or use a pass key. But neither option responds and Firefox is completely locked up - cannot tab, select menu options etc. I have to use the Apple Mac Force Quit screen to kill it. But when I open Firefox again, the same tabs appear and it's still locked up on the Amazon screen. Cannot use Firefox at all now, forced to use Chrome. How can you reset FF. so that it just opens a new screen?

Using Ubuntu 24.04.3 LTS with Firefox 147.0.3 (64-bit)

Firefox crashes when trying to access any banking website. Can get to the login page, but then firefox crashes and a crash report window comes up with quit or restart option. This has been going on since shortly after upgrading from 22.04 Ubuntu. Started with Firefox 147.0.1 and after upgrading to 147.0.3 did not fix the issue.

Started Firefox in Troubleshoot Mode and that works when going to the bank login page. Using Standard Theme and only extensions Windscribe - Free Proxy and Ad Blocker and DuckDuckGo. Disabled both and same result of crashing om bank log in pages.

I run Windscribe VPN through my separate subscription, but it doesn't matter if it is on or not. Banking websites (Keybank, Kinecta, Capital Group) still crash Firefox

Also crashes when trying to access Excellus BCBS log in page. Most other websites (news, sports, Amazon) are fine.

Searches on your support page yields ) results.

Please advise!!!

Firefox not responding. I have tried everything on the Help pages. I have tried reset of everything. I have uninstalled and reinstalled from scratch. Still: when I open it: Firefox does not respond. And everything else also is very slow then. In Windows joblist I can see Firefox with 7-15 threads. One of them "not responding". I have no problems with Chrome nor Edge - W11, 16GB Ram

There is a common error documented in https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding but none of the solutions fix my problem.

I have signed out of my PC and mobile devices Done a complete uninstall of firefox on the Windows 11 machine Searched and removed ALL files on the drive associated with Firefox or Mozilla, including cache and temp Searched and removed ALL Firefox or Mozilla keys in the registry Checkdisk Used update to refresh the windows install Multiple reboots

and a fresh download and install of Firefox. And still get the "already running" error. If I wait long enough - several minutes - I will get the "crash report" screen as the background process finally ends.

Any suggestions?

this feature absolutely DOES NOT WORK on ANY Firefox desktop browser on MULTIPLE machines I have tried - and actually I'm pretty sure I can say the same thing about the ANDROID app too?

I can confirm EVERY SITE I have trouble signing in using Passkey on Firefox I can SUCCESSFULLY sign into on Chrome - every single time - the issue is clearly the BROWSER

worse still, it often COMPLETELY CRASHES Firefox and I have to forcibly KILL the process and restart Firefox, after even ATTEMPTING to use this feature

I have tried it on M1 Macbook Pros, on Ubuntu desktops (24.04 LTS) and also on Android

right now I am typing this in on a Firefox I literally just had to Force Quit and restart on a Mac - build 147.0.2 (aarch64)

Hello dear Mozilla team,

It has come to my attention that it is the second time, that Firefox randomly restarts (crashes?) and as an consequence of it Loose all of my tab groups, which are really help-full to separate work and projects at work.

Is there something known about this behavior ?

Just to know if it is known why this happens. Or what should I keep in thoughts to prevent it....

Many thanks in advance.

Kind regards,

J.F. Calixto Zarate

This version is crashing its tabs and the program and often the entire windows system. It is the worst version ever made. Did you even beta test it? When will it be fixed?

My firefox tabs have been constantly crashing over the last couple days. When I tried to diagnose issues in troubleshoot mode, they still kept crashing. Here are the most recent report IDs for the crashes: bp-06b1b48f-9213-4497-8398-a11890260130 bp-726d0348-6100-41cb-a298-909550260130 bp-ce8a6448-fcb1-4543-9ed4-275b50260130 bp-2c16e522-cd5f-4b9d-bb1e-6f18e0260130 bp-80520225-49fd-4f46-8453-58b300260130 bp-6c4bd533-ac96-44f0-9593-81ddc0260130 bp-a9573328-6e28-41d5-bd1e-91cf30260130 bp-3992c4d8-2a09-4fc4-a426-016b50260130 bp-2c7e318f-e080-4e56-84ee-63a030260130 bp-986e724b-2356-4790-9dc9-3687f0260130 bp-ae6ac0bd-b096-4212-8252-d55440260130 bp-4c8705f9-4529-405a-9d09-967b70260130 bp-a90c5596-f9cd-4d63-8fd6-a55c70260130 bp-fdf29d55-6cd9-450c-a552-7cca80260130 bp-519e5b29-a47b-4c65-bfda-c1f970260130 bp-fad47bb5-3880-4090-bdb7-b754e0260130

Any help would be appreciated!

Hi,

At some point in the last couple of weeks, I've started running into very frequent crashes running Firefox in the Linux container on my Chromebook. It previously worked well, but is now unusable. I'm now running Firefox version 147.0.3 on Chrome version 144.0.7559.167. This is after I did a clean reinstall of Firefox using flatpak, which didn't help. It seems like it often happens when my mouse hovers over a browser tab or icon (eg account, extensions, hamburger). Other quirky display behaviour, which mayor may not related, is that videos are often not working (eg Youtube, BBC), and various browser windows (eg when selecting Manage Bookmarks, or restarting in safe mode), open a small size-reduced window. Latest crash reports below -

bp-79d9b303-4402-455b-b49b-bbc1e0260209 bp-58276587-1315-4431-beba-4d9230260209 bp-0f499a5f-34e7-4a1d-8789-e8dc80260209 bp-a2ccec4c-087d-4e39-8af6-cbb740260209 bp-59770723-c637-4689-ae2f-a203f0260209

Thanks for any suggestions.

Hi, Windows 11, 32GB memory. Firefox crashes regularly when between 1.6 and 1.9 GB is consumed It happens when watching YouTube. What is the solution, please? Thank you.

Crash report IDs: bp-31e9bb18-9b55-45a8-85fb-5e8340251103 | bp-c7eef78f-d94c-4949-923e-533ed0251031 | bp-6eb06859-ca6b-4046-97bc-000b90251022

A bit over a month ago, I was away from home for several weeks. When I came back, a browser that worked perfectly before became near unusable with constant and random crashes. Sometimes they occur even with no user input. I have tried troubleshooting mode, I have removed all extensions, I have tried all the fixes I found on Google, I have reinstalled the browser, I have updated all the drivers, I have done MemTest86 which was passed with flying colours and I have even installed a firefox fork (waterfox) to try and fix this all to no avail. I have no clue where to go from here, as it feels very bizarre. All help is much appreciated.

There was a recent update from Firefox, I began setting up a new profile but didn't want to continue. Now, almost no websites will download, nothing but tab crashed and it won't restore.

Why does Firefox Desktop now completely crash every time I press the Ctrl and cursor keys whilst navigating through text?!!! Very frustrating and I've had to abandon using your app completely. Please fix and redeploy your app as a matter of extreme urgency!!! thanks

bp-9332d102-b69b-4e95-bdca-6398e0250718 bp-7a10d4a4-14ac-4856-b512-892750250718

Hello Just reinstalled windows, new browser, frequent crashes while downloading big files from googledisc What should i check?