Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox tab crashes on a specific website

Hi, i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided sc… (funda kabanzi)

Hi,

i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided screenshot. With a normal website this wouldn't bother me so much, but this page is the main page of the company I work for, and therefore I and potential customers must be able to reach it. That being said, this does not necessarily have to be a Firefox problem, the issue could also be on the server side. But the website works on other computers, other operating systems and other browsers. As far as I know, the website works fine, this computer using this browser being the only exception. I worked my way through the Firefox support page:

- checked for newer firefox version - checked for newer compatible MacOS version - checked for newer graphics driver - disabled all firewall, anti virus software - started firefox in Safe Mode - reinstalled firefox & deleted all profile data - disabled hardware acceleration - set webgl.disabled to true - again safe mode

The tab crashes every time. This computer is an old End 2015 iMac running Monterey and the newest Firefox. - More information can be found in the troubleshooting information and the crash report: https://crash-stats.mozilla.org/report/index/bb11e42d-9fc9-4061-b89c-4c6400220503

Thank you very much.

Asked by administrator20 1 unyaka odlule

Answered by administrator20 1 unyaka odlule

  • Okugcinwe kunqolobane

Restore password after clicking on "erase passwords"

Hi I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials pane… (funda kabanzi)

Hi

I use Firefox account to save my id/passwords. I did a mistake by clicking on "delete all ids" (in french: "Supprimer tous les identifiants..." into credentials panel. Is there a copy or something to restore a previous version of all my IDs/password ?

Thx in advance Christopher.

Asked by ouaibsky 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Right-Click Select All disappeared in later versions of Firefox

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage an… (funda kabanzi)

I've been using Firefox 78ESR for Mac for quite some time, but finally decided to upgrade to stable release Firefox 99. What I discovered is that when I'm on a webpage and right-click and click on "select all" to copy all of the text, the text does not get copied. I have found this on websites and especially in blogger. I'm wondering if there's some setting I'm not aware of, or if Mozilla just completely did away with that ability.

Asked by soofeenee2 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (funda kabanzi)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox settings -- recover after MacBookPro OS update

Hello Support: My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings . I would like t… (funda kabanzi)

Hello Support:

My MacBookPRO OS was updated to Monterey 12.3.1 I lost my favored settings in Firefox. The Firefox settings loaded to default settings

. I would like to recover my Firefox settings. Is this possible? Is there a step by step "punch card" list to get the set back for the former state?

--Regards, Richard

Asked by rbfall 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Zoho mail not working properly on Apple M1 chip laptop

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (butto… (funda kabanzi)

On my old (Intel based) MacPro Zoho email works fine. On my new M1 chip MacPro when I first open Zoho, or open an email, the page does not render properly at first (buttons/links don't work etc). After a delay it refreshes and shows properly. The delay depends on how fast my internet is - in the evening it can be a minute or so. Even when the internet is good I still get 2 versions of a page with a pause in between.

I tried on Safari and it works fine - which makes me think this is a Firefox issue.

I have some screen shots but when I click the browse button below I can select a file then it just endlessly shows working. I will have to email these to you separately

Thanks Phil.

Asked by Philbryant 1 unyaka odlule

Answered by Philbryant 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox opens new window each time I open it (Mac)

Hi guys: I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window o… (funda kabanzi)

Hi guys:

I use Firefox on a Mac (Big Sur OS), and all of a sudden when I updated to the latest Firefox version -- each time I click on Firefox it opens in a new window other than the one I'm working on which is **really** annoying! What can I do to prevent this? Is there some adjustment in preferences I'm not aware of? Please help!!

Thanks much,


Kelli

Asked by kelli2 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Suddenly last week, I am not able to download attachments in AOL email. I can download them in Chrome, so the problem isn't AOL, it'sFirefox. I have cleared cashe & cookies and disabled enhanced tracking protection, still I can't download attachments.

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried… (funda kabanzi)

How to I alter settings on Firefox so I can download attachments on AOL mail? I can download them on other browsers, the problem is not AOL, it is Firefox. I have tried clearing cache and cookies, disabling enhanced tracking protection. What else can I do?

Asked by LisaDuggan 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

syncing bookmarks, keywords etc. between old and new laptops

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences … (funda kabanzi)

I am trying to transfer my bookmarks, open tabs and passwords etc. from my old laptop to my new one. It appears I have to do this with Firefox Sync under the preferences menu. However when I try to connect a new device, I am told to open the code scanner on my Firefox App, which sounds like I have to use a mobile? How do I scan the QR code using my new laptop?

Asked by e.gillam 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

restoring bookmarks & passwords after forgetting password

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password? Feeling overwhelmed by the optio… (funda kabanzi)

I have forgotten my account password. What is the simplest way to restore my bookmarks and saved passwords after I change the password?

Feeling overwhelmed by the options I found listed!

Sarah

Asked by Sarah By 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

How to delete the App from Firefox Marketplace

Hi, We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the m… (funda kabanzi)

Hi,

We submitted our app to the market place a long time ago, but we're trying to make some changes, and we've lost access to the firefox account that was used for the market place. We're currently attempting to remove the application from the market place; could we please receive assistance with this?


Application Name - YoCoBoard

Please let us know if any more information is required.

thanks

Asked by gajendran.mohan 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I am using a Mac and have no idea what this is or how to turn it off

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks … (funda kabanzi)

I am using a Mac and have no idea what this is or how to turn it off, image attached it comes up down the bottom of the taskbar even when firefox is not running. Thanks

Asked by David English 1 unyaka odlule

Answered by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Auto fill not working; fills then erases

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over… (funda kabanzi)

For some reason, when I try to autofill with stored credit card information, Firefox (99.0.1) fills the form with credit card number and expiration date when I mouse over a credit card choice, and then when I actually make the choice, the entry gets erased.

I have checked, per an earlier (now archived) question, and there is no "autocomplete off" (or any mention of "autocomplete") in the web page in question.

Asked by rpgoldman 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Suddenly, for no apparent reason the screen get huge----like if I made it go to say.....300%

This happen only on Firefox. This has never happened on Chrome or Safari. I can be reading something and suddenly the page gets huge. The only way to fix it is to "X" out… (funda kabanzi)

This happen only on Firefox. This has never happened on Chrome or Safari. I can be reading something and suddenly the page gets huge. The only way to fix it is to "X" out and go back to the page. I have called Apple support and we did a screen sharing with one tab huge and one tab normal so they could "see" this. It only happens in Firefox.

I uploaded an image of this but after 10 min it is still going around and around.

Asked by misujry 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Will there be a generic icon for websites without favicons?

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd2512169567… (funda kabanzi)

I don't know if this is a problem with my installation, but websites without specific favicons (e.g.: https://forum.librivox.org/index.php?sid=fd7dca1ba59c207dd25121695677d565) don't have a placeholder icon in the tab. Is this intended behavior? There's the globe icon for bookmarks without favicons, couldn't that be used if a website doesn't have one? I think that would contribute to some visual consistency :)

I have looked across various support forums for information on this, I only see posts regarding favicons and bookmarks, not the tab itself, so apologies if this has been asked and answered already!

Asked by Patrick 1 unyaka odlule

Answered by Terry 1 unyaka odlule