Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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"For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." message.

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it… (funda kabanzi)

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it's been there for more than a couple of days, so it must have been added by a recent update. I already have my bookmarks available just fine, so is there a way to get rid of the message? Thanks!

Asked by Archdevil155 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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How to recover passwords from old firefox data

Hello I had to reset my computer but it saved all my firefox data. I've tried to import the files to firefox to access my passwords but the files are json which it won't … (funda kabanzi)

Hello I had to reset my computer but it saved all my firefox data. I've tried to import the files to firefox to access my passwords but the files are json which it won't let me upload only .csv. How do I use this data to get my passwords?

Asked by fxxkboyzgetmoneyz 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Version 84 Restore session not in my drop down menu. Where has it gone?

When my Firefox restarted after a Windows reboot it only restored the tabs in one window, but when I shut it down I had 2 windows open. I can't see how to restore the sec… (funda kabanzi)

When my Firefox restarted after a Windows reboot it only restored the tabs in one window, but when I shut it down I had 2 windows open. I can't see how to restore the second window, other than going through my history. Having restored 1 window, restore session is not in the drop down menu.

Asked by Gilbern 1 unyaka odlule

Answered by Gilbern 1 unyaka odlule

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Searching HELP in Firefox

OK, I hope you can help me. This is not exactly a problem because it may be due to my ignorance. When I go to the "Get Help" screen for Firefox or Thunderbird the is a … (funda kabanzi)

OK, I hope you can help me. This is not exactly a problem because it may be due to my ignorance.

When I go to the "Get Help" screen for Firefox or Thunderbird the is a search area which allows me to search all the help articles. Problem is there are usually way too many possible answers.

I do not know how to limit the results.

Usually, the more you type the fewer responses. But with Mozilla's search the more I type the more I get.

Some sites use a Boolean symbol to limit responses (e.g. ^ for not). Some use all upper case to identify a Boolean request (e.g. NOT for not equal). I have tried both and they do not seem to work.

So, is there a way of limiting the search results in the Mozilla Help Search ?

Thank you for your help. I hope I explained this well enough to get a response.

Ray

Asked by rlove03 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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how can I force my browser to redirect links

how can I force my browser to redirect links that point to www.amazon.com to actually go to smile.amazon.com? I'm not wanting to BLOCK amazon, just enter through the pro… (funda kabanzi)

how can I force my browser to redirect links that point to www.amazon.com to actually go to smile.amazon.com? I'm not wanting to BLOCK amazon, just enter through the proper access. most links are put into emails/documents as www.amazon.com and I want my browser to default/redirect to smile.amazon.com. if I can figure this out, I can also use this for other sites which support non-profits for traffic/transactions.

Asked by gdv.pops 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Retore Partial bookmark library

I want to restore part of a large bookmark library, say 100 out of 800. I have both HDMI and JSON backups but they seem to want to only restore the entire library. I seem… (funda kabanzi)

I want to restore part of a large bookmark library, say 100 out of 800. I have both HDMI and JSON backups but they seem to want to only restore the entire library. I seem to be constantly "loosing" segments of my bookmarks. Some time later, they seem to show back up.???

Asked by Taz-D 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Unable to import logins using a csv file

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a f… (funda kabanzi)

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a file" I get a page with a yellow header asking me to enter my "Primary Password" to view logins. When I click the "log in" button to do this, immediately I get an empty page that says "No synced logins found."

My logins disappeared after I "refreshed" Firefox. Now I'm sorry I did that. I do still have the logins on a different computer (hence the csv file).

Asked by skookum 1 unyaka odlule

Answered by skookum 1 unyaka odlule

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etsy.com will not load for the last two days. only i firefox.

firefox won't load any pages of etsy.com for approximately the last two days. although the site's logo appears on the browser tab, the browser window itself is a blank w… (funda kabanzi)

firefox won't load any pages of etsy.com for approximately the last two days.

although the site's logo appears on the browser tab, the browser window itself is a blank white page, no error message, no spinning wheel, and the full webpage address showing in the address bar.

help.etsy.com loads fine, although in reality, that directs to a zendesk domain.

etsy.com loads fine on other browsers and isn't showing outages on down detector, etc.

i have cleared the cache, cookies, etc., closed and reopened the browser, made sure i'm using the latest version, ran a malware scan, made sure there are no permissions, rules, add ons, apps, or other things that are interfering with the site loading.

i have not changed any of my firefox settings in the last year, besides automatic updates. antivirus also up to date and i don't appear to have any malware.

any ideas?

(also providing this info to etsy.com, in case the issue is 100% on their end.)

thanks in advance for any insights.

Asked by firefoxfan 1 unyaka odlule

Answered by firefoxfan 1 unyaka odlule

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mobile version of site showing on my laptop browser

gettyimages.com keeps coming up as a mobile version of the site on my laptop browser. I cleared cache and cookie but it didn't change anything. Other sites don't seem to … (funda kabanzi)

gettyimages.com keeps coming up as a mobile version of the site on my laptop browser. I cleared cache and cookie but it didn't change anything. Other sites don't seem to have this issue?

Asked by Bruce Edwards 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Does Firefox support .mp4 video?

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US I find "AAC and H.264/MPEG-… (funda kabanzi)

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US

I find "AAC and H.264/MPEG-4 AVC are patented audio/video compression formats. They can be viewed in Firefox using built-in OS libraries (so neither Mozilla nor you need to pay a fee) if embedded in the MP4 container format (.mp4, .m4a, .m4p, .m4b, .m4r, .m4v file types)."

But when I create an HTML page with the following HTML5 code:

<!DOCTYPE html>
<html>
<body>
</body>
This is a test of video.
<video src="C:/MyVideoFile.mp4" controls>
</video>
</html>

I get the error "No video with supported format and MIME type found". Does Firefox in fact support .mp4 video? If so, what changes do I need to make in the HTML?

Asked by WoodyFF 1 unyaka odlule

Answered by WoodyFF 1 unyaka odlule

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"Import from file" not available on dropdown menu

I am setting up Firefox on a new PC... I am running the latest version of Firefox (I think) version 84.0. I exported my logins on my old PC to a .csv file with no proble… (funda kabanzi)

I am setting up Firefox on a new PC... I am running the latest version of Firefox (I think) version 84.0. I exported my logins on my old PC to a .csv file with no problem. Now, I'm trying get Firefox to load that file. I've seen help responses that talk about getting to a submenu in the Login/Password section, but those responses indicate that one of the choices should be "Import from a file". But I'm not seeing that choice. I see "Import from another browser" in that menu, but I don't see "Import from a file"... any suggestions?

Asked by Jim 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Full page view

Somehow, my view of the browser changed to a full page view of the active tab. I cannot find where to turn that off. I wish to go back to the normal view so that I can se… (funda kabanzi)

Somehow, my view of the browser changed to a full page view of the active tab. I cannot find where to turn that off. I wish to go back to the normal view so that I can see my tabs at the top and my start menu at the bottom. Any suggestions?? Thanks!

Asked by tommysutton1 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (funda kabanzi)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Two Different Firefox account but the Same email address

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the othe… (funda kabanzi)

I have Firefox browsers installed both on my Linux computer and Windows computer, but however, one of them is downloaded from firefox.com.cn(Chinese version) and the other is from mozilla.org(English version). I signed up a Firefox account at the Chinese version Firefox browser and only found that it was impossible(at that time) to login in the English version Firefox browser. I clicked signed up at that time and I ended up with having TWO independent Firefox account but however they do share the SAME email address, and they cannot sync together of course. I just wanna sync my Firefox browsers... plz help, thank you

Asked by xenonhydride 1 unyaka odlule

Answered by xenonhydride 1 unyaka odlule

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Hotmail and Firefox

Hotmail loads, but when I try to open/read an email, it gives me a screen that says to check my internet connection and/or try later. ALL other pages for other emails, we… (funda kabanzi)

Hotmail loads, but when I try to open/read an email, it gives me a screen that says to check my internet connection and/or try later. ALL other pages for other emails, web pages etc open just fine. There is NO issue with my internet connection. This device is connected via ethernet. Using the same modem, my android phone connects via wifi and hotmail works just fine. I have made NO changes to my browser (firefox), home network, modem etc. This is a FIREFOX issue, as I CAN open emails in Chrome and Edge on this device. ONLY Hotmail on Firefox is the issue.

Asked by pennyking 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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What happened to the "ESR" releases of Firefox?

A long time ago when I was setting up my RasPi collection there was a Firefox version I saw called FireFox_ESR I've since learnt that this is Extended Supported Release. … (funda kabanzi)

A long time ago when I was setting up my RasPi collection there was a Firefox version I saw called FireFox_ESR

I've since learnt that this is Extended Supported Release. (LTS in ubuntu parlance.)

Do such things still happen?

Thanks in advance.

(And all the best to all. Let's hope things get better very soon for everyone with this social isolation stuff.)

Asked by teeny_weeny 1 unyaka odlule

Answered by Scribe 1 unyaka odlule

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Amazon password not accepted in Firefox browser

I have used Chrome as my default browser until a Microsoft up date which would not connect Chrome from the desktop. At that time I made Firefox my default browser. FF wi… (funda kabanzi)

I have used Chrome as my default browser until a Microsoft up date which would not connect Chrome from the desktop. At that time I made Firefox my default browser. FF will not accept my Amazon password. The option it gives me is to change the password. I do not want to change the password as it works fine on Chrome and also Edge. What can I do so that FF will accept my password?

Asked by octoberbabye 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule