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What happened to the add on that gave access to the UK iplayers from overseas, name began with X

I downloaded Firefox earlier this year because I was advised it contained an 'add on' which enabled me to watch BBC & ITV iplayer sites where I live in Spain. I forge… (funda kabanzi)

I downloaded Firefox earlier this year because I was advised it contained an 'add on' which enabled me to watch BBC & ITV iplayer sites where I live in Spain. I forget the name of the 'add on' but it began with X......... It worked very well, I could stream the catchup sites without problems, but today when I logged on the 'add on' was no longer there.

What has happened?

Please can I have the 'add on' back

Asked by fishprinter 7 iminyaka edlule

Answered by jscher2000 7 iminyaka edlule

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All bookmarks & history disappeared after upgrading to Ver. 22 and bookmark backup folder contains nothing from before the upgrade. Where are they?

This morning my Windows 7 installed the latest update. When I booted up again afterward, Internet Explorer (which I hate!) was my default browser and Firefox Ver. 21 said… (funda kabanzi)

This morning my Windows 7 installed the latest update. When I booted up again afterward, Internet Explorer (which I hate!) was my default browser and Firefox Ver. 21 said it needed to be updated to 22. I did this, and all of my browsing history and bookmarks are gone. I found my bookmark backup folder but it is empty. It's as if I never had a previous version of Firefox and am completely starting fresh. Any suggestions on how I can recover my bookmarks?

Asked by dberry2013 7 iminyaka edlule

Answered by dberry2013 7 iminyaka edlule

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Conflict between Adobe Acrobat and Adobe Reader and how I fixed it

For the past 5 years, I have owned Adobe Acrobat version 9, and recently installed Adobe Reader as well (version 10.7). I was previously able to set up Firefox to use Acr… (funda kabanzi)

For the past 5 years, I have owned Adobe Acrobat version 9, and recently installed Adobe Reader as well (version 10.7). I was previously able to set up Firefox to use Acrobat to display PDF files in the browser without downloading them, but I recently noticed that this was no longer the case. Instead, every PDF file I tried to view was being downloaded instead. I came here to find a solution, and discovered that many other people are having similar problems. I followed the instructions given here (https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-without-downloading-them), but found that they were actually UNhelpful. They tell you to turn off the Firefox PDF viewer by editing about:config to disable the file pdfs.js, which is the native Firefox PDF viewer-- but that will cause the PDF file type to disappear from the Tools/Options dialog, so you can't assign it to another program (whether Adobe or anything else). This makes it impossible to assign the Adobe plugin to open PDF files. I did figure out a solution on my own, and wanted to post it here to help other users with the same problem.

I ultimately learned, through trial and error and a lot of research both here and on Adobe's website, that the root cause of my problem was a conflict in Firefox between Acrobat and Reader. I was able to solve it by upgrading Acrobat, getting rid of Reader and enabling the Firefox PDF viewer so that I could assign the PDF file type to the Acrobat plugin within Firefox. Here are the details of my problem and how I solved it:

1. Acrobat and Reader conflict with each other in Firefox, but this isn't totally Firefox's fault. It's mostly Adobe's fault, and they pretty much admit it. Specifically, they say that Acrobat and Reader can't coexist on the same machine unless both are version 10 or higher. They tell you to upgrade to solve the problem--but I can't afford to pay for a new version of Acrobat. If you have to keep Acrobat 9.x, Adobe says the lowest version of Reader that will work with it is Reader 11. I couldn't upgrade to this because I have Vista, and Adobe hasn't issued Reader 11 for Vista (and doesn't plan to). I did cheat and download the Win 7 version of Reader 11, but it didn't help.

2. If you have both Acrobat and Reader, you can choose a setting in Reader to make it the default PDF handler--but Firefox ignores this information and defaults to Acrobat no matter what. (This is the part we can blame Firefox for.) If you have a version of Acrobat which is below 9.5.5, Firefox actually blocks it as a security risk, so the plugin won't work at all, regardless of version number. That's why PDFs are being downloaded through your standalone program instead of being displayed in the browser. If you want to view PDFs in Firefox and keep Acrobat on your computer, you MUST upgrade Acrobat to version 9.5.5 or above.

3. Unless you can upgrade Acrobat to at least 10.x, GET RID OF READER. As long as you can access Acrobat 9.5.5, it will work fine in Firefox and there's no need for Reader. I never used to have Reader myself, only Acrobat, but it must have been downloaded automatically when Acrobat was blocked by Firefox (which I didn't even realize).

4. IF YOU NEED TO UPGRADE ACROBAT 9.X TO 9.5.5, YOUR LAST CHANCE IS TODAY--6/26/13. Adobe has announced that today is the "end of life" for the Acrobat 9.x platform, and all support and upgrades will cease after today.

When I searched for updates by going to Adobe's website, it told me there were none available--but when I checked for them FROM THE ACROBAT PROGRAM ITSELF (Help/Check for updates), I was offered a 300 MB upgrade that took me all the way from version 9.0 to 9.5.5 in one step. (It did take a very long time to download and install.)

5. Once you have Acrobat 9.5.5, this is how to enable it in Firefox:

a. INSIDE ACROBAT, set your preference for "Internet" to "view PDF files in browser." Close Acrobat. Close Firefox if it's already open.

b. Reopen Firefox. Check Tools/Add-Ons/Plugins to make sure the Acrobat plugin is there. Enable it if disabled. Close Firefox.

If the plugin isn't there at all, repair your Acrobat installation through Control Panel. Then return to Firefox and enable it. Close Firefox.

c. Reopen Firefox again. Go to Tools/Options and check the list of file types. For the names that contain "Adobe" and "Acrobat," Acrobat should be set as the default program to open them. Select it from the drop-down list if it's not. Continue to scroll through the alphabetical list--you should see another entry called Portable Document Format. If it's there, the default will be "preview in Firefox." You should be able to change this to "Acrobat (in Firefox)" using the drop-down menu. Do NOT pick the option that says "Acrobat"--this is the standalone program and will cause your PDFs to be downloaded.

If you don't see "Acrobat (in Firefox)" as an option, this means your plugin is not working. Go back and fix it using the instructions above (including repair of Acrobat if necessary).

d. If you don't see a file type for "Portable Document Format" at all, that means the Firefox PDF viewer is disabled. You must enable it by editing the about:config file. To see it, type about:config in the Firefox address bar. You will get a warning message--just click OK and keep going.

This file is a long list of statements in alphabetical order. LOOK FOR A STATEMENT THAT SAYS "pdfjs.disabled" with a Boolean value of "true." Select this statement and right-click. A context menu will offer you choices including "Toggle." Select that one, which will change the Boolean value to "false." Exit about:config. Close Firefox.

e. Now return to Tools/Options, scroll through the list of file types, and you should see "Portable Document Format." Select "Acrobat (in Firefox)" as in the instructions above. Close Firefox.

f. The first time you try to open a PDF file in Firefox, you may get a dialog box which offers you choices of how to open the file. The first will be Acrobat, but DON'T CHOOSE THAT--it will cause your PDF to download. Instead, go to the choice that says "Open as application/pdf." You don't need to change the program that opens this file type, because your settings are already correct. Your PDF should open in the browser, with the full-featured Acrobat menu (including the option of editing or saving the file).

I hope other users can benefit from the truly painful experience I had figuring all of this out. Good luck.

Asked by harrietvane 7 iminyaka edlule

Last reply by user633449 7 iminyaka edlule

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The menu bar and HUD elements are unusually large in FF 22.

In the new version, the size of the menu bar and subsequent toolbars seems to have increased slightly. This also seems to have forced the icons on the toolbars to enlarge… (funda kabanzi)

In the new version, the size of the menu bar and subsequent toolbars seems to have increased slightly. This also seems to have forced the icons on the toolbars to enlarge, causing them to be blurry as they are displayed in a lower resolution than normal.

Additionally, the zoom level (text and element size) for many webpages has increased. Manually resetting with ctrl+scroll down works, and the pages retain their proper size, but it's frustrating to redo this for every webpage.

I have checked that the text size setting in Options did not change.

What can I do to undo this appearance change?

Asked by ModelHX 7 iminyaka edlule

Answered by kobe 7 iminyaka edlule

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My caret browsing won't turn on.

I have used F7, the advanced options and checked "use cursor keys to navigate" and gone to about:config to change caret browsing from true to false and then back to true … (funda kabanzi)

I have used F7, the advanced options and checked "use cursor keys to navigate" and gone to about:config to change caret browsing from true to false and then back to true after restarting firefox multiple times. For some reason the caret browsing refuses to turn on.

Asked by mmanuel 7 iminyaka edlule

Answered by Microrobot 7 iminyaka edlule

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Why did I get a warning about a site when i tried to access it from an email link, but not when i accessed it from a search engine?

I clicked this link from an email - https://www.lmsvc.com/jobs - and got the message "Untrusted connection" When I went to research the site (searched it using my secure … (funda kabanzi)

I clicked this link from an email - https://www.lmsvc.com/jobs - and got the message "Untrusted connection"
When I went to research the site (searched it using my secure search) and clicked on the link from that page, it went right to the site with no warning.

I don't understand why i got the message only once, from the email link.

Asked by revadoe 7 iminyaka edlule

Answered by Microrobot 7 iminyaka edlule

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I tried to update to new version. Yesterday, you responded that I have the new version, but my screen does not look or function like the new version.

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I… (funda kabanzi)

I sent a screen shot of firefox as a response to yesterdays email through gmail. I have not received a response back yet. My screen still looks like the old version. I have none of the new attributes for being on the most current version of firefox.

Also, as I was trying to resolve my issue with not being able to open the itunes store I noticed that my firewall is not allowing the following: Plugin Container for Firefox. Should this be allowed?

Also, I am not able to download the itunes software through Firefox. I have to use either Google Chrome or Internet Explorer. Why would this be happening?

Please help. I'm not sure what is going on.

Asked by abaker 7 iminyaka edlule

Last reply by user633449 7 iminyaka edlule

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An error occurred whilst printing

Can see that lots of people experience this problem whilst attempting to print documents to pdf format. Would be grateful if some wise person could elaborate on a way of … (funda kabanzi)

Can see that lots of people experience this problem whilst attempting to print documents to pdf format.

Would be grateful if some wise person could elaborate on a way of fixing this issue as it is becoming impossible to print from Mozilla Firefox v22.0.

Have tried resetting firefox using the conventional troubleshooting method in 'Help', Have tried reconfiguring print.print_printer in about:config already as well. Tried uninstalling adobe acrobat v11 and reinstalling it and still receive the same problem Have also used Microsoft Fix Tool to see whether it could fix the problem but still the problem persists

Have run out of ideas now and would welcome somebody from Mozilla to step in and advise at this stage!....

Asked by Thunder 7 iminyaka edlule

Answered by Microrobot 7 iminyaka edlule

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In Windows 7 Professional, Firefox suddenly started using more than one symbol on the taskbar... Why?

After installing Firefox it placed a symbol in the taskbar from which to launch it. When moving the mouse above this symbol it would then also display the various tabs th… (funda kabanzi)

After installing Firefox it placed a symbol in the taskbar from which to launch it. When moving the mouse above this symbol it would then also display the various tabs that were open in the browser. So, the program was launched from and operating inside this ONE Firefox symbol on the taskbar... there was never (at any given point), more than one symbol.

Now suddenly it started opening a second Firefox symbol in the taskbar in which the browser actually runs and displays the open tabs. In other words I now have one Firefox symbol in the taskbar to launch the browser, and another, second symbol in which the browser runs. I don't want this because it takes up too much space on the taskbar. How can I get back to keeping Firefox limited to one symbol on the taskbar at all times?

Asked by misterlonestar 7 iminyaka edlule

Answered by jscher2000 7 iminyaka edlule

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After update to ff22, why is the website icon missing in awesome bar?

In older versions of ff, an icon(logo) of the website i was visiting appeared in the awesome bar just left of "http". Hovering the cursor over it brought up balloon with… (funda kabanzi)

In older versions of ff, an icon(logo) of the website i was visiting appeared in the awesome bar just left of "http". Hovering the cursor over it brought up balloon with description. Now hovering over it brings up a balloon text that says this website does not supply ownership information. Such sites as ATT, Nationwide Ins, Microsoft, etc. I can survive of course without it, but just would like to know why the change. I see the icon better than I can read the text.

HMMM.. after adding the trouble shooting tool just now, a blue puzzle piece just appeared in area I referenced. Just curious.

Asked by etzkorn 7 iminyaka edlule

Answered by etzkorn 7 iminyaka edlule

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Can't install Java on Firefox - help please

I cannot install Java on Firefox - it will not allow me to manually add it in and when I download etc. it still does not show up on my plug-ins. Help please … (funda kabanzi)

I cannot install Java on Firefox - it will not allow me to manually add it in and when I download etc. it still does not show up on my plug-ins.

Help please

Asked by GaelicGirl 7 iminyaka edlule

Answered by philipp 7 iminyaka edlule