I-Firefox Community Forum

It has been two times now where I will open firefox and suddenly all my profiles are gone. I have tried everything to try to get them back like trying to get "old firefox data" back or about:profiles, but there is literally nothing to recover. All of my bookmarks and passwords are fine but I have to log in to everything all over again and reset my home page with all my shortcuts. it is extremely annoying, especially when I use up all the shortcut spaces. It prompts me when I start firefox to create a profile, sign in again, and set firefox as my preferred browser. I have been using firefox for about a year and havent had this problem until a couple of weeks ago. What can i do to avoid having to do this again in the future?

Hello,

I've been using the profile manager, and wanted to delete a profile that i have made. However, when i select the option to delete it, it only opens up a new tab in the profile called "about:deleteprofile', which displays an empty page and does nothing. Then, I would try to delete the profile manually, in the profiles folder, but if I opened firefox or restarted my computer, it would just come back. I have attatched the relevant images below.

I have moved my profile to a different location on the hard drive to make backups easier. How do I tell firefox where the profile is now located. c:\users\med\my data\PROFILES\mozillA\*.deFAUlt

opened firefox saturday and screen was totally different than what i had. guess it updated, but not returned to my profile. have tried to open my profile and succeeded, but can't get it to come on automatically when i open firefox again. how do i open the profile i want and then keep it opened?

It induced me to create a new profile. Then, I lost the old one. Who even knew about profiles? Firefox is now filling in passwords, among other serious setting changes I did not make. This is the worst experience I ever had with a browser. Firefox has been my steady for decades, always dependable and easy to manage. I think we broke up today.

Just this week firefox has been demanding that I choose a profile before I gain access. Can I skip this step? And how can I change the unpleasant blob that I must choose. I have got one answer which requests a screen shot but I can't find my question to attach it. (I can't find the old search questions--but I'm most elderly.) and need links or reminders. Anyway, I'll put the screen shot here.

Hi! I love Firefox, but on updates when my account signs out. I also lose all my Firefox profiles. Even when I sign in again, and sync everything on my Firefox account, I lose my primary and secondary profiles. Whilst it restores my bookmarks and extensions on my account. I lose my bookmarks etc. on my secondary profile.

I'm using FF on both Windows 11 and android, but this problem only effects Windows 11.

Cheers :)

I have switched OS, from Windows 10 to Linux Mint, and wanted to copy the Firefox profile to the new OS. I tried using this guide: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

I copied the xxxxxxxx.default-release folder, then switched OS to Linux Mint. After copying the files from the backup folder into the new folder, Firefox launches, but is completely blank. See the attached image. None of the buttons work, nor does the address bar or new folders. I also tried logging in to my Firefox account before copying the files, but that didn't work either.

Default Firefox works fine.

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?