I-Firefox Community Forum

Hi.

I'm having trouble with https://support.mozilla.org/en-US/kb/linux-security-warning?as=u&utm_source=inproduct#firefox:linux:fx140.

It assumes the installation is at "/home/<USER>/bin/firefox/{firefox,firefox-bin,updater}" but mine is "/home/<USER>/.local/share/torbrowser/tbb/x86_64/tor-browser/Browser/firefox.real".

How exactly do I edit the line?

(Latest Ubuntu. I also have Librewolf and Firefox, but didn't see the warning as on Tor.)

Samuel

I'm having huge memory problems with Firefox. In about:performance I can see that the extensions process takes up way too much memory. When I start Firefox it usually shows a memory usage of around 180MB. However, at some point the memory usage of the extensions process starts to increase and it doesn't stop increasing until my RAM is full and then it increases even further. It increases until I restart Firefox or until it uses so much RAM that my computer runs incredibly slow.

Below you can see a screenshot of the Task Manager showing how much RAM is available on my computer and a screenshot of the about:performance page showing the memory usage of the Extensions process. The RAM available on my laptop is 10GB (the default configuration was 4GB of soldered RAM plus 4GB of exchangeable RAM. I have upgraded from 4+4GB to 4+8GB but 2GB of the soldered RAM on this laptop are used as GPU memory so the remaining RAM is 10GB). The about:performance screenshot shows a memory usage of 13GB for the extensions process which is possible because Windows automatically pages RAM on the SSD when I'm running low on available physical memory. This enables programs to actually use more memory than the available physical RAM but of course programs become incredibly slow when the RAM is full and huge parts of memory have to be paged on the SSD.

My actual question: How can I find the cause of these memory problems?

What I've tried so far

- I have created a memory report on about:memory. The result is at the bottom of this post. - I have watched the about:performance page and tried to find out what action triggers the memory usage of the extensions process to increase. At the start of the browsing session the memory usage is only at around 180MB. It stays like that for a while. At some point it starts to steadily increase by many GBs. But I couldn't find the cause. I don't know what triggers the extensions process to increase memory usage. - I could simply disable extensions and see if the problem gets solved. But I want to know which exact extension causes this problem. It is very difficult to find out which one it is because I have many extensions and I don't know what causes the memory usage to increase. So I would have to disable extensions one by one and wait for an indefinite amount of time and check whether memory usage stays low. But I don't know how long I have to wait until the memory usage would increase because I couldn't identify what triggers it to increase.

Rather than just using trial and error I would like to find a way to use debugging tools to exactly determine what causes the problem.

_______________________

This (https://pastebin.com/U3QXTAt9) is the memory report from about:memory. This contains the whole extension (pid 18332) section (copy & pasted by selecting the text on the about:memory page). I have left out the rest because I don't know if it contains private data. Please note: this is not taken from the same browsing session as the screenshot that shows a memory usage of 13GB. Why? Because programs run very slow when memory is low and large parts of memory are being paged. The debug tools usually require a lot of RAM and CPU performance so it's very difficult to use the debug tools when the memory is already full and programs are already running slow. This memory report shows a very high memory usage of the extensions process. In this case it's "only" 3.5GB but it was taken in an early stage of the increasing memory usage. As shown in the screenshot below, memory usage can go even higher than the available physical RAM on my computer. The memory report doesn't clearly show which extension is responsible for the high memory usage. In the memory report, I can only see a high memory usage for the items gc-buffers and gc-heap which leads me to think that the memory problem has something to do with the garbage collector. However, I cannot see which extension is responsible for this. No item in this list with a description that identifies a specific extension has a high memory usage. This is only an excerpt from the memory report (only the extension section). I went through the whole memory report with Ctrl + F "moz-extension" and looked for items with a high memory usage but I didn't find a single item with high memory usage that belongs to a specific extension.

Can you please enlighten me on the internal protocol FF follows when downloads are set to "Always ask you were to save files"? I want that dialog to always default to the previously used folder, but it only does that about 70% of the time (in my guesstimation). The rest of the time it randomly decides it doesn't want to do that and it will pop up the Windows Downloads folder instead.

Sometimes it will do that even right in the middle of a mass-download session where I'm downloading, say, 15 items, doing the right-click/save thing, and after 10 items in which the Save-to dialog has defaulted to the folder I want, it will suddenly decide that it wants to go back to Windows Downloads, and because I'm on autopilot with my keystroke routine, I might go through all 5 final downloads before I notice that it's not saving to the right folder anymore. This is EXTREMELY annoying.

What prompts my current post is that I've just started another session of about 10-15 downloads, but this time I'm five files in and FF is still refusing to default to my desired folder. It's not uncommon for it to take two tries before the folder I want sticks, but not five. It's now officially way uncool to continue navigating there every single damn time.

So please tell me why this happens.

And no, please don't recommend that I temporarily change the default downloads folder and just set it to permanently download there, then change it back to "Always ask" after each session. First, that's an unworthy kludge. Second, I always change the filenames of downloaded files--if nothing else, I always remove underscores or spaces to conserve filename length because I've been severely bitten by that limitation once too many times. Therefore I must use the "Always ask" dialog. It's why I don't usually use Downthemall, fab piece of software though it be.

TIA. NB: https://support.mozilla.org/en-US/questions/1591345 is a similar question but answer offered no help. Also after 5 more file downloads during my current session in which FF continues to never default to the previously used folder, I've just given up and stopped downloading for now.

I want to use the new search bar, but my Firefox browser shows the old address and search bars. I have been upgraded to Firefox 140.0. I am using Windows 11 on a desktop. How do I make the change? Thank you.

Secure Connection Failed

An error occurred during a connection to netbanking.hdfcbank.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

this problem shows in the time of hdfc netbanking login time

what is the solution for this?

Regards, Mahesh

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

I tried to reach the following adress: https://www.itu.int/harmful-interference-to-rnss/ and I received this message on my browser: 400 Bad Request -Request Header Or Cookie Too Large

When I tried from a different browser it was accessible.

hi firefox, today i get an update of firefox, after updating my browser my all the saved bookmarks, history and my login details are wiped out. kindly check this why is it happened and resolve this thing. the data saved in browser is important for me, help me to recover it

Dear Support,

Firefox exhibits significant performance and usability issues related to its cookie and data storage management. Despite implementing ad blocker extensions, the browser remains saturated with cookies and persistent advertisements. Regularly clearing browsing data and cookies is necessary; however, navigating to the settings menu is time-consuming. I recommend developing a browser widget that facilitates rapid data clearing directly from the toolbar or frame. Additionally, implementing a session-saving feature to preserve a set of pinned tabs upon closing and reopening the browser would enhance workflow efficiency, allowing for a quick start with a predefined workspace.

This is all happening while using it for simple tasks like search or copying a text.

Furthermore, the browser experiences severe performance degradation when utilizing certain web applications, such as Kapwing for video editing. Since uninstalling Vivaldi, I am considering migrating to an alternative browser due to these issues. Tasks that typically require one minute are now prolonged to hours, as the browser intermittently becomes unresponsive, effectively limiting usability. This sluggishness persists even after system restarts, with CPU utilization reaching approximately 50%, as detailed in the attached performance report. Notably, I encountered a significant delay—up to an hour—to correct a single spelling error or open a new tab, indicative of underlying performance bottlenecks.

Please address these issues to improve browser stability and usability.

Estimator Just tell me how long this is probably gonna take: 4 to 16 hours. Not kidding!

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Hello! I cannot edit our Weebly-hosted website. Firefox will not load the editor, apparently because of embedding issues.

I've tried a new tab, a new window, the private browser, and another browser, all with the same outcome, which leads me to believe that Firefox and Weebly need to have a discussion to fix this. I've also Weebly to the tracking exceptions, even though I don't think that's the issue here.

If, however, there is something I can do, please let me know.

Thank you for any help - I need to edit our website!

I'm running Windows 11 64 bit 16 gigabytes of RAM Intel i7 12th Gen CPU With UHD display It's a Dell Inspiron 16 seven six two zero two in one laptop

The issue that I'm having is Facebook calling is grayed out on the icons for Facebook. I have gone as far as refreshing Firefox and the two other factory restore options But neither of the three helped. I am using Microsoft Edge as a backup for Facebook video calling but I prefer Firefox for everything.

I have not found a workaround yet If you guys know of one please let me know I have contacted Facebook but they have not responded back to my my contact. The good thing is I have a work around But I would prefer my default browser get fixed ASAP.

Thank you to anyone that responds Firefox in my opinion is the best browser I hope to continue to keep using it as my default browser Have a great weekend

Sincerely GER RIT

Hi, I was asked if I could contact you by google disability.

I'm having a huge problem creating a channel on youtube with a live.co.uk account when using NVDA.

I press b until I hear account menu button button submenu, pres enter or space, then arrow down to create channel and press enter. Nothing seams to happen.

Google disability has shown me a couple of video or audio files proving that it can be done, they've even said that they tried creating an account with an outlook account, what live.co.uk is called now from my understanding.

SO I'm really confused as to why they can do it and I can't.

I can't show you with OBS because it messes with my screen readers speech so if you have another way I can show you; please let me know.

I've already tried the following, suggested by disability support: 1. uninstalling and reinstalling firefox.

2. making sure addons are disabled, the only one I left enabled was a volume booster but I doubt that would be the issue.

3. Setting NVDA back to factory settings and disabling all addons.

This has been confusing me on and off for up to a year now.

My bookmarks have all disappeared, and while I have tried to follow the instructions on the help page to restore them, nothing is working as it has been indicated that it should in the help instructions. I do still have my Bookmarks tab on my tool bar. When I click on it I get a pull down menu, which does have a Manage BookMarks bar. However it is not at the bottom of my pull down menu, but at the top. When I click on the Manage BookMarks bar, instead of getting an Import and Backup Button, my pull down menu disappears, so I can not select Restore to use to get dated backups.

In the same way, I can not create new Bookmarks. When I click on Bookmark Current Tab, instead of getting the white box to enter instructions, the pull down menu disappears, just as it does when I click on Manage Bookmarks. I have never had this problem with Firefox before in all the years I have used it. I have no idea what has happened.