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Firefox

Hello I have the latest v132.0 which i think is the latest, i do online banking, for the last 2 weeks sites like PG&E and other credit card sites saying that Firefox … (funda kabanzi)

Hello I have the latest v132.0 which i think is the latest, i do online banking, for the last 2 weeks sites like PG&E and other credit card sites saying that Firefox is not supported to use a different Browser, can you help with this matter

Asked by Lou Beltran 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Exporting from Otter.ai -

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent iss… (funda kabanzi)

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

Asked by mollyojsj 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete hi… (funda kabanzi)

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete history".

Asked by Robert Hyde 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

New laptop trouble

I just got a new laptop. I downloaded firefox because i had it on my laptop that broke. For some reason it synced data and bookmarks from an account back in highschool th… (funda kabanzi)

I just got a new laptop. I downloaded firefox because i had it on my laptop that broke. For some reason it synced data and bookmarks from an account back in highschool that i havent touched in years. i use it on my phone so everything on my phone is correct but how do i get it to sync from my old laptop to this new one? I'm very confused and i'd appreciate help with this so i dont have to go back through and find and save everything all over again.

Asked by Emily 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule

Recovery of bookmarks & preferences with new install

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverab… (funda kabanzi)

I had to reset my laptop per manufacturer. When I reinstalled Firefox, it was a new version with none of my bookmarks, etc. Is my old data gone forever or is it recoverable?

Asked by wjhart.law 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule

Unable to update Google Calendar events in Firefox

Hi, For several months (maybe even up to a year) I have been unable to edit any existing appointments or events in google calendar while using Firefox. I can open an ex… (funda kabanzi)

Hi, For several months (maybe even up to a year) I have been unable to edit any existing appointments or events in google calendar while using Firefox.

I can open an existing event, make changes, but the Save button never works. It just stays on that screen.

I can switch to any other browser and it works as expected.

I prefer using Firefox but have tried to find a solution several times to no avail. I have also reinstalled several times.

Any ideas?

Asked by Melissa Shelby 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule

Very weird webpage loading issue

Good day, I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load… (funda kabanzi)

Good day,

I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load in the background for some reason. It is the ONLY website I have this issue with. Does anyone have any workarounds for this?

On my previous PC I turned off one of my adblocks and it stopped. I've tried it again on this new one and still no dice. The ones I have are ublock Origin, adlblock ultimate and adguard adblocker mainly cause Youtube always finds a new way to try and bypass one of them.

Thanks in advance

Asked by blackestheart13 6 izinyanga ezidlule

Last reply by markwarner22 6 izinyanga ezidlule

Add Russian for translation!

I have been using Firefox as my main browser for quite some time, I used to work in Google Chrome, and it had a simple and extremely convenient button, namely: "Translate… (funda kabanzi)

I have been using Firefox as my main browser for quite some time, I used to work in Google Chrome, and it had a simple and extremely convenient button, namely: "Translate page". This feature has helped me many times, but I can't do it in Firefox! What update in a row am I waiting for you to add the Russian language, but this probably won't happen, do I understand correctly?! Please add the Russian language. It will become much easier to work in your browser, and several Russian-speaking audiences will be added.

Asked by quincljob 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

Opening Tabs By Itself

Honestly, I feel that this is more of a security question, but this is what happened: I had locked my laptop and walked away for a few hours. When I came back, Firefox h… (funda kabanzi)

Honestly, I feel that this is more of a security question, but this is what happened: I had locked my laptop and walked away for a few hours. When I came back, Firefox had closed two of my tabs and opened three new ones, 2 of which were youtube videos that were playing music while my computer was locked. All of the tabs were centered around a gif that I looked up using a chat site's tenor keyboard and never actually sent. Why in the world did my locked laptop have a bunch of random tabs open? How do I stop this from happening in the future so I don't have to switch browsers? I did not like coming home to this at all. I ran a virus scan, but the only thing on my computer that was off was Firefox itself, so that's why I'm asking. This has never happened before, but I had to reinstall this browser a couple days ago so I'm wondering if there's some sort of bug or something that came with the new install. Please ease my mind about this.

Asked by TJ Murphy 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

HEB.com site error

I have use the HEB.com site almost every day...then today I get this and I have no idea how to correct this. Pardon Our Interruption As you were browsing something abou… (funda kabanzi)

I have use the HEB.com site almost every day...then today I get this and I have no idea how to correct this.

Pardon Our Interruption

As you were browsing something about your browser made us think you were a bot. There are a few reasons this might happen: You're a power user moving through this website with super-human speed. You've disabled cookies in your web browser. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. Additional information is available in this support article.

To regain access, please make sure that cookies and JavaScript are enabled before reloading the page.

Asked by FSMack 5 izinyanga ezidlule

Last reply by ThePillenwerfer 5 izinyanga ezidlule

E*trade and adobedtm.com

I have struggled with logging into E*trade using Firefox with no real solution other than clearing cache and cookies each time. After downloading No Script extension, I h… (funda kabanzi)

I have struggled with logging into E*trade using Firefox with no real solution other than clearing cache and cookies each time. After downloading No Script extension, I have identified adobedtm.com to be the cause of the eternal white page hangup when trying to access E*Trade. Wanted to make this info available in case a fix can be made without the extension.

Asked by Troy Buckler 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule

Restore previous session after a Bios update

Hello Mozilla users, I have a weird question, i want to update my bios for the microcode error, and i wonder if updating my bios will make my "restore your previous sess… (funda kabanzi)

Hello Mozilla users,

I have a weird question, i want to update my bios for the microcode error, and i wonder if updating my bios will make my "restore your previous session" tabs go poof, or that will still stay there? And if it will disappear is there a way to back it up?

I want to mention that i have the Sync on and i have the Open Tabs selected.

Thank you, Gabriel

Asked by gabycstrike 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule

to show extension on toolbar and activate them

Dear support team, I used to be able to pin my extension on the toolbar of my firefox browser, now I cannot do it. So how do I activate my extension? Your sincerely, D… (funda kabanzi)

Dear support team,

I used to be able to pin my extension on the toolbar of my firefox browser, now I cannot do it. So how do I activate my extension?

Your sincerely,

Dexter Cheng

Asked by Dexter Cheng 5 izinyanga ezidlule

Last reply by markwarner22 5 izinyanga ezidlule