Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Bookmarks are corrupted?

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and di… (funda kabanzi)

So a while ago I opened firefox on my computer and noticed all my bookmarks were dead (they had the globe and wouldn't go anywhere when clicked), I thought 'weird' and didn't do anything at the time because it wasn't what I was busy with at the time. Then, recently, I open firefox and my bookmarks are linked wrong. Like, I have Netflix bookmarked, it says Netflix, it has been netflix for as long as I have used Firefox, but if I click on it, it takes me to an article I read weeks ago at this point -one I did not bookmark or even view repeatedly. In some of my folders all of the bookmarks are missing, like they aren't dead, they're just gone.

But if I go to my ipad firefox and access my desktop bookmarks from that sync -which I literally just re-synced today- I have all my bookmarks. All of them exist, the links are fine, they're there. But I have tried refreshing Firefox, uninstalling and reinstalling it, restarting my computer, logging out of my account, removing all my extensions, everything I can think of and! Nothing!

Also, if I try to restore my bookmarks from an older file, it does nothing. Or it will say it can't access them.

I don't know what's going on. I know if I wanted to I could go through and re-bookmark them all because I do have access to all of them on my ipad, but I mostly want to know if there is a way to fix it on my desktop or even figure out what happened. I can't remember anything happening around the time with my browser. Any help is much appreciated!

Asked by annika.m.van 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Videos do not play in FireFox - UPDATE

I wanted to provide an update for a closed thread I opened ~3 months ago. That topic can be found here: https://support.mozilla.org/en-US/questions/1384191#question-repl… (funda kabanzi)

I wanted to provide an update for a closed thread I opened ~3 months ago. That topic can be found here:

https://support.mozilla.org/en-US/questions/1384191#question-reply

UPDATE I reinstalled Windows - "downgrading" to Windows 10 - same problem; videos of any sort from any source did not play in Firefox, sound or anything.

Firefox now plays videos after navigating to the .exe file, turning on "Windows Compatibility Mode", and setting it to Windows 8.

Asked by Exare 1 unyaka odlule

Last reply by Exare 1 unyaka odlule

  • Okugcinwe kunqolobane

Help needed for a pensioner who doasn't understand

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner… (funda kabanzi)

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Asked by bevanrichardson 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozilla browser not working anymore for my online banking

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech sup… (funda kabanzi)

Not exactly sure why but the browser is no longer working for my banking. I first noticed it a week ago when I tried to log in and then ended up calling the bank tech support. They told me to use google chrome instead. I have been using Firefox for years and never had a problem. After researching for latest update changes, I tried changing the settings to allow cookies for the session for the bank but this did not work either. Any idea why this is happening? Thank you. Tony.

Asked by tony.koukounas 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Chrome works but Firefox doesn't

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF… (funda kabanzi)

Firefox fully updated for fully updated Windows 10 21H2 on HP Envy, 16 GB ram, Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz 3.40 GHz. Only trouble known is that suddenly FF would not operate the Ancestry.com properly after years of everything operating just fine there. Finally swapped browsers to Chrome. That works 100% ok. My problem is that I want to use Firefox not Chrome.

Asked by m2014rust 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

windows 11 edge browser scrourge

Windows 11 keeps trying to change my browser from FF to their Edge spyware/virus (it asks EVERY time I start FF). I managed to get it stopped once - difficult and time-c… (funda kabanzi)

Windows 11 keeps trying to change my browser from FF to their Edge spyware/virus (it asks EVERY time I start FF). I managed to get it stopped once - difficult and time-consuming, but the next Windows update re-installed it. I have used FF for 15 - 20 years and it works superbly for my needs and nothing from MS ever seems to work.

How can I stop this?

Thanks, Wolfgang

Asked by Wolfgang 1 unyaka odlule

Last reply by Wolfgang 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Monitor

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Plea… (funda kabanzi)

I recently accessed Firefox Monitor. Living in Australia we had a large Data Breach from Optus (Phone carrier) in Sept last year. Yet it was not litsed in your list. Please advise

Asked by pcostello3 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

autoplay block does not work

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/ and the videos play automatically with… (funda kabanzi)

Hi i connect on this website:https://www.online-tech-tips.com/computer-tips/how-to-remove-default-microsoft-apps-in-windows-11-10/

and the videos play automatically with the autoplay block on firefox, thank you for your help god bless.

Asked by loceanworld 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolle… (funda kabanzi)

With the latest release of Firefox the Extensions are no longer viewable above the toolbar. One in particular ScrollSave needs to be set (turned on) at the exact scrolled location and now this capability has been lost.

Any suggestions.

Asked by repetowski 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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  • Okugcinwe kunqolobane

Zoom - Functional Cookies?

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (s… (funda kabanzi)

I cannot stay Signed In on Zoom's website (and I used to be able to). When I hover over the Information icon, I see a message that I have to enable Functional Cookies (see attached). I have cleared my cache and explicitly allowed Zoom, but no luck. I don't have this problem in other browsers.

Asked by sgross38 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

HOW DOES A CUSTOMER GET HELP WHEN THE ACCOUNT EMAIL IS WRONG??? WE DO NOT AGREE ON PRIMARY ACCOUNT THEREFORE i cannot get into firefox!!!!!

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any c… (funda kabanzi)

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Asked by Cats2 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Has ANYONE EVER RCVD HELP TO ACCESS FIREFOX ACCT WHEN PRIMARY ACCOUNT IS W R O N G ????

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox? Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thi… (funda kabanzi)

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

Asked by Cats2 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Mozzilla tracking cookies

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one als… (funda kabanzi)

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Asked by Wolfgang 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Shortcut Icons

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happen… (funda kabanzi)

I set up 4ows of shortcuts on the home page. Almost ever shortcut had an icon. Now all of the icons are gone except for youtube, ebay and amazon. Not sure what happened to the rest of the icons. Has this happened to anyone else?

Asked by Rjrgrady 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule