I-Firefox Isithangami Sokwesekwa

Every couple of months I will start up my computer and find all my settings have changed and my Firefox add-ons are gone. I was not able to discern why but I made some changes in the configuration and got the text size back to what I wanted. This time it happened none of those configurations changed but I still had changed text size. I refreshed Firefox and found my add-ons immediately were reinstalled even though they were shown to be working when I checked my browser settings. One of the add-ons was Yahoo Mail ad blocker. I have used Yahoo Mail for years. Recently they have tried to make changes in my mail display to where I am being forced to go ad-free and upgrade to a mail subscription. After this most recent challenge to my computer setting, I am beginning to think Yahoo is disabling the Yahoo Ad Mail Blocker to get me to go to their subscription. Either that or Microsoft is challenging me to use their browser. It is like their is a war going on to win the internet. I miss the old Internet. Is there anything that can be done so my settings don't get hijacked?

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

Dear all,

All of a sudden, all my recorded passwords have been erased from FIrefox without doing anything. My computer shut down due to a power issue, when I started it again, passwords were gone. All the modules are there untouched.

What can I do ?

Thank you !

They are gone from the logins.json file that still has many others.

The saved login data (username, password) for several pages (that all sit on one and the same domain in different folders -- no idea if that matters) have suddenly disappeared. I did no Firefox update. I use no sync. There is no logins.json.corrupt file. And the logins.json file looks totally clean in a text editor. The JSON objects for those pages' URLs are simply no longer resident among the many others into whose online sites/pages I can still log in picking the saved login data. (I don't know if any other saved logins have disappeared. There are too many to mentally keep track of.)

The only thing that may be special: I added a new login for a new page on that domain, and later on the same day all of them were gone when I tried to log into one of them again.

Does anyone know how and why this can happen? Why would Firefox (version 64.0) drop certain page logins while keeping others -- and when not manually asked by me to delete any? Does it do this when there are more than 4 or 5 per a single domain? And is there any backup file somewhere when it does that? Some totally weird Firefox bug behind this or a powerful hacker attack? I am quite nonplussed. Can someone enlighten me?

This is really odd. For some reason all of my previous passwords and logins are missing from Firefox. I don't even know if I updated the browser at all for this to happen.

What I do know is that the passwords are gone and there is no logins.json.corrupted so I can't follow the steps from what happened to try and get them back. What happpened? I need these passwords. I'm on version 79.0 on Windows 10

Just had a session crash on me, still got the Crash Reporter open. It was a session with a Private Window open, in which I was doing most of my work. Six months, that is, of work and reading. I'm aware of the general irretrievability of private browsing sessions, but it seems a good idea to be very certain and exhaust the possibilities before I unpause my meltdown.

Like I said, the Crash Reporter is still open. Looking at it now. With the language suggesting to me that as long as I leave it open, Firefox hasn't quit or restarted in "full", to my understanding—that the session is still extant in some way. With the checkbox 'Include the address of the page I was on' too... Well, the page I was on was in a Private Window all right. Unless there's a loophole not noted in the Reporter that it can't/doesn't retrieve addresses from private browsing, or that it automatically substitutes the last non-private address, etc.... Then this means the information still exists, doesn't it? Crash be damned? Right now, at least as long as the reporter is open... The implication to me is at least that one bit of information is not completely lost. And if that's not lost, then maybe the other pages in the tab aren't lost yet either. Or all the other tabs in the window. Or the copious notes I'd been maintaining in the address bar's history.

Not that I think there's somehow a quick fix/retrieval possible, but if there's anything at all possible here, I'll try and do it. Regardless if it goes far beyond what can managed through Firefox normally. Private Browsing data is stored in memory, right? So if my surmise that the data has not actually been flushed from memory yet is correct, isn't there something radical I can do to freeze or dump the current state of my memory? Maybe the entire state of my system even, such that the data can be analyzed/retrieved at a later time? Whether it requires a technical touch and mastery leaps and bounds above my current literacy, or if it would need to undergo some drawn-out, folding@home-esque process to be decompiled and analyzable... Literally, if something is possible in this situation where I at least think the data still exists and is calling back or accessible to the Firefox application in some form, I need to consider it.

I'm running Windows 10 and Firefox 74 (again, tells you how long it's been since I restared Firefox). Anyone who can potentially assist or help guide me through this little Armageddon, you have no idea how much your help would be appreciated. Conversely, if you know for a fact that the tiny shred of hope I'm clinging to per my conjecture about the Crash Reporter and the current state of my Firefox is wrong... Then fire away, it's a bullet I guess I'll be biting.

Opening FF today had error message about bookmarks and something (sorry cant remenber exact details) but had to shut down & restart which I did and now, whilst bookmarks are OK all my logins & passwords have gone. Opening the logins.json file shows nothing - it's empty. Checking the about:profiles shows the current one plus 2 others. One has logins but is from 2018 so most are wrong, (most of my currect logins have the firefox generated passwords) the other has none. Can I get them back?

Didn't want, Didn't NEED, Didn't want to use firefox ever again.

5 YEARS OF BOOKMARKS GONE, FROM BEING FORCED INTO USING LOCKWISE.

Instead of the OLD, tried and true bookmarks system.

Tell me how i can get them back?

go on....you know it's impossible.

"With LOCKSAFE you'll keep your passwords more safe and secure" BS

So go on, how does one STRIP out the LOCKSAFE? How does one revert back to their bookmarks before this person that forced a addon upon us?

Hi,

I need technical help on recovering my lost bookmarks. I have followed the suggested recovery methods and when I move today's backup "file ....json" (?) (as one suggested) to the bookmarks menu, clicked on it to open, it does nothing. If I click on the saved file on my desktop it's a bunch of mumbo jumbo...like writing code. I even tried importing it and I get nothing. I deleted Mozilla Firefox and reinstalled it and still nothing.

I'm so lost on this....

Cananyone help?

Tkx-

Linda

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

I've exported/imported firefox settings before (bookmarks, etc) but this time I didn't get a chance to export before my computer blew up. So when I logged on to Firefox on my new computer, I didn't have my password. It forced me to reset my password....but then none of my bookmarks transferred over. I thought they would be tied to my login and I could still recover them without the files from my old hard drive. That doesn't seem right to me, what am I missing? How do I recover the bookmarks saved on my Firefox login? I had soooo many....

thanks in advance!

I use firefox on Mac OS 10.14.6. Every time I quit firefox (Stopping the program, not simply closing all windows) everything is reset to defaults. For all intents and purposes, it's as though I deleted and re-installed firefox every time I quit out of it. Bookmarks are removed, and any default bookmarks I removed are re-instated. It also opens up the set-up and privacy web pages that it does for the first time when you open it. None of the preference files are locked, it's set to remember history and I'm not permanently in private browsing, it's not even supposed to delete cookies. It's been like this since the moment I installed it; refreshing firefox changes nothing, uninstalling and reinstalling it also changes nothing. The only thing that stays the same is that my computer keeps firefox as my default browser.

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

For some strange reason Firefox is not logging me into my favorite websites automatically any more. I have to manually log in every time. The websites' login pages are automatically filled when I move the cursor to the Username and Password fields, but I still have to click Log In. As soon as I log out and log in I am asked to "Sign In" again. I tried manually adding a website to the "Saved Logins" but that did not help. Using Windows 10 64bit.

Hello and good afternoon, My English is not so good, im Write with translator….

I would like to turn to you after desperately, unsuccessfully, and extremely annoyed looking for a German contact person but not finding it, because I have a problem with your browser. I like to use the Mozilla browser because it can be used very individually. But every time you do a major update, my settings are gone. This annoys you massively and tempts you to change the browser for good. And when I use Edge, I have the German Microsoft support at hand to give them my opinion on the crap they are pumping out. Different with you, there is no German support that is there for emergencies, you look for the wolf and what do you find ??? Nothing .. that sucks ... and had to be said and described here.

Now to my problem ...

I have created a possibility for myself via an additional Chrome folder and other source text (through instructions on the net, since I am only a layman) to display the symbol bar in multiple columns, which class worked. You can structure, organize and do your work quickly. That's what I love about the browser ... but since version 82 was installed, my bookmarks toolbar can only be found on the left side and one below the other ???? I just write down my frustration about it here and yesterday, without receiving any feedback so far, instead of being able to work in a structured way ... do you think that's good, good for using your browser ??? Good for the users ??? No, it's really annoying .... and by the way, this multi-column bookmark toolbar could also be a work of your community ??? Why do others have to do this for you? You always report nicely what you have changed, improved, changed !!!! What I am describing here would be a real improvement, and no matter which version was updated to, the bars would remain part of the browser !!!! And what is it now ???? On my laptop everything is just left and below each other .. annoying .... And it will be damn well possible to finally integrate this permanently into the browser ??? Otherwise you are finally rid of me and I use other browsers, and now I am curious whether someone will reply to this mail and my problem that now, after the update, probably 1,000,000,000 other users will be exactly the same, just maybe you do not write I think I don't get a fulfilling, satisfactory answer for me either!?!?!?!?

All my Bookmarks and Tabs have vanished after the Firefox 82.0.3 update yesterday. Related? Searching for hours, including Firefox site and cannot find solution. I noticed 'Restore Previous Session' was recommended as a 'fix' at some links. Mine is grayed out...if that matters. I have VERY important bookmarks, including links related to Hurricane Sally destruction to my home. PLEASE HELP! I'm not very computer savvy, so 'instructions for dummies' would be helpful. PS...I was able to bookmark this page, but at least 100 bookmarks vanished. Tabs & Bookmarks are fine with Safari and Chrome. Unfortunately, I rarely used those and did not migrate most Bookmarks to them. Lesson learned. Thanks in advance John

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Hello, Bitdefender deleted my history (not telling me that it was my history he was going to delete), but everything is still on my Android phone. I removed the sync for now, because I fear it would delete it on my phone too. How to put back the history on my computer? Thanks!