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Firefox forcing daily restarts to "update" then making me create a new profile.

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Fi… (funda kabanzi)

At least once a day since Version 145 dropped Firefox has told me I need to restart to update. When I do, it shows a pop up telling my I am opening an older version of Firefox and need to create a new profile to avoid corrupting my data. Daily, sometimes twice a day I have to go in and switch profiles back to the profile that has all of my book marks. Every computer in our office has this issue now. One of them deleted a profile without prompting, and it is not even in the appdata folder with "deleteme" in front of it. It is just gone. The last update had tabs crash daily. Is there any hope of stopping the second broken update in a row from wasting my time fixing it every day?

Asked by d h 3 emasontweni adlule

Last reply by jonzn4SUSE 3 emasontweni adlule

I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download ph… (funda kabanzi)

bold text I am booting up an older Windows 7 tower computer and wish to know how to update both Firefox and Thunderbird? The update popup seems to be stuck in download phase.

Asked by VictorO 5 izinyanga ezidlule

Last reply by Agent virtuel 5 izinyanga ezidlule

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (funda kabanzi)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 4 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (funda kabanzi)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

Asked by webmaster94 4 izinyanga ezidlule

Last reply by David DeBord 4 izinyanga ezidlule

Update Problem

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Window… (funda kabanzi)

Simply put, I continue to get a message window telling me to update Firefox. I continue to get a response saying I need Windows 10 or later installed. I am running Windows 11 Home on my PC. Multiple attempts to get a reply on this from Mozilla Support. No replies.

Asked by tomhiggins11 4 izinyanga ezidlule

Last reply by Paul 4 izinyanga ezidlule

"Firefox is being updated by another instance"

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by ano… (funda kabanzi)

The Vanguard website warns me that my Firefox browser "is no longer supported" and must be updated. when I try to update, the message is "Firefox is being updated by another instance." what does "another instance" mean? how can I update it? fyi I run Windows 11 on my desktop.

Asked by kgordo1 3 izinyanga ezidlule

Last reply by sanmon 3 izinyanga ezidlule

Trying to update from 10.4Fox

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.… (funda kabanzi)

trying to update old version of Firefox but seeing error code: ssl_error_no_cypher_overlap and the message "no common encryption algorithm" on a MacBook Pro with OS 10.5.8 - - not the machine I'm using in order to seek help

Asked by Leonard Moniz 5 ezinsukwini ezidlule

Last reply by James 5 ezinsukwini ezidlule

computer freezes, then crashes,then goes into repair mode after every firefox update on windows 10

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freeze… (funda kabanzi)

I have taken the position of never installing updates of firefox in windows 10 because of the following: after EVERY update, within 20 minutes of activity my mouse freezes. Keyboard is inactive. I have no option but to reboot. Windows displays "repair mode" 2 HOURS LATER ! the pc finally boots. This happens after EVERY upgrade. Since I have stopped upgrading, the pc behaves.

Asked by peter_s76 2 izinyanga ezidlule

Last reply by Paul 2 izinyanga ezidlule

Firefox update notification failure

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2) I still wasn't convinced (Im… (funda kabanzi)

Never seen this before. I installed v143.0.4 on 10/3. Since it was an extended length of time up to now, I went to check (Image 1 & 2)

I still wasn't convinced (Image 3)

Also, I never opt to "Automatically Install Updates". I don't know how that got selected, but even so, it did not work.

Explanation please?

Asked by noel_envode 3 emasontweni adlule

Last reply by Denys 3 emasontweni adlule