I-Firefox Community Forum

After updating my primary email address, I noticed that I wasn’t receiving the newsletter I’m subscribed to. When I checked my subscription settings, I saw that the email address on file for the newsletter was still the old one, and I couldn’t change it. I’d like to update the newsletter’s email address to my current primary email address. How can I do this? (The screenshot shows my current primary email address and the email address on file for the newsletter—they don’t match, and I can’t change the one on file.)

I tried to cancel my Mozilla VPN subscription and it keeps saying my subscription is not found yet it keeps trying to charge an old credit card of mine. How do I cancel my subscription without having any customer service reps to speak with?

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i need help please reconnect my facebook account as soon as possible if you need to send me references for this please

Am all of a sudden signed out like everywhere, Every webpage that i logged in before now asks me to sign in again like youtube,x etc.. Whatsup! whatsgoing on. I mean thats a lot of work man

I need to delete my account to Firefox I have 4 viruses and I need to get fire fox off because that’s what’s making it happen I think I got a email from Apple iPhone and that’s what they told me so I need to delete my account today please help me

Hello,

My firefox account is in the region of France and the language is French. Yet I have never been to France or speak French. When I created my account I created it in English as French is not my language. When I first downloaded firefox I naturally downloaded the English version and but as soon as I logged into my account everything changed to French. My search results are in French, the websites presented to me in French. I have changed the language settings to English, I have also changed my profile to Canada and Language as English yet my account is still in the French region and the language French. I would like my region to be changed to Canada and my default language to be English. Please look at the attached screen shot. The system language of my computer is also English.

Thanks, Ruptanu.

I absolutely needing your help because i went through research about mozilla how helpful it is for people to be part of mozilla family because their support really make sense by, it really help people with mozilla account to make sure there account is well secure for more protection i really like the app so now i want this mozilla family or mozilla support to help me learn more about this app an also what are some of the articles about mozilla an also the community forum all this matters when it comes learning about mozilla thank you am waiting for your reply.

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

It's sort of difficult for me to explain. Other than I have used both Mozilla and Google. I have a Gmail account and a Proton mail account and I changed my email for Gmail by eliminating the last four digits of my social security number. Which used to be my Gmail address and I believe that I was using my last four digits for my proton mail account also? But to be honest I am not really sure of that? So to attempt to simplify my situation. [edited] @gmail.com is my email address for Gmail and I really don't know if I changed this for proton mail account also. I am definitely getting old. Because I will be 68 on the 23 of this month. And I remember the days when none of this even existed. So I am sure that there must be someone who can help me straighten this mess that I created out and please help me simplify my life again. Thanks to whoever reads this and replies. They have to understand that cell phones didn't exist for me and many others when I was young. Computers didn't exist as we know them then either. But obviously I have learned alot in my 68 years of existence.

I had added on the Grammarly extension and I have changed my mind and want to remove it from my extensions. I want to take it off, but I'm not able to figure out how to do that. Please let me know how this is done. My email is: [email removed]@cox.net Rodney Patterson