Kukhonjiswa imibuzo ethegiwe:

Subject: Firefox Sync Not Working Despite Logging In With Same Account

Hello Firefox Support Team, I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookm… (funda kabanzi)

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

Okugcinwe kunqolobane 1 264

unable to sync bookmarks

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that … (funda kabanzi)

Running Win11 on desktop PC. Sync option offers QR code to scan but Firefox on android does not have sync scan option on settings. Despite instructions to contrary, that option is not listed on mobile. Yes I'm logged in and yes I have synced previous versions of firefox

Okugcinwe kunqolobane 1 338

Sync FF on pc & iPhone

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same res… (funda kabanzi)

Sync! Web site total muddle. WHO writes this stuff? All the info BUT what I need. I have ff on my pc and my iPhone. I want to see the same screen on both (sync) same research tabs to open. I am asked for my password but it is not recognized. But I am signed onto Mozilla! At Mozilla home page I see no sign in/sign or out the main home page. Where I can see "password” on it is hidden behind dots so I cannot verify. How to I sync so pc and iPhone show same page with same tabs? Where how do I SEE my password to verify it?

Okugcinwe kunqolobane 1 152

Deleted passwords are being restored

I have 3 computers (2 desktops, 1 laptop). I want to permanently delete approx 300 unused/unneeded passwords. I deleted them from computer #1, then logged out of Firefox… (funda kabanzi)

I have 3 computers (2 desktops, 1 laptop). I want to permanently delete approx 300 unused/unneeded passwords. I deleted them from computer #1, then logged out of Firefox. The new count was 346 passwords.

I went to the second computer, deleted approx the same number from computer #2. The new count was 324 passwords I returned to computer # 1 and logged back into Firefox.

Within a short time, computer #1 is at 759 passwords, and computer 2 is at 691 passwords.

How do I get the deletions to be permanent? It's the second pass at doing this and I'm FRUSTRATED.

Okugcinwe kunqolobane 1 89

Passwords aren't syncing between Mac browser and iPhone... could uBlock Origin be the problem?

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Sign… (funda kabanzi)

I set up sync, I went thru my old passwords on my Mac browser Firefox and deleted many old/dead ones, expected to see the list on my iPhone Firefox browser to match. Signed in properly on both, pressed sync several times each time showing complete.

I'm still seeing PW's I deleted on my Mac in my Iphone's list...

What could be the problem? I have uBlock Origin ad blocker installed.

Thanks

Okugcinwe kunqolobane 1 101

Home page changes on both my PC's when I change it on only one!

I don't know exactly which topic my question belongs in so here it is: When I change my home page on my computer in my bed room, it also changes my home page in my office… (funda kabanzi)

I don't know exactly which topic my question belongs in so here it is: When I change my home page on my computer in my bed room, it also changes my home page in my office. The home page in my office will not come up on my computer in my bedroom. Any help would be greatly appreciated. Thank you

Okugcinwe kunqolobane 1 95

Sync save lost

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had t… (funda kabanzi)

I have noticed in the help section that all sync data is removed if password is reset. I have just lost all my passwords, bookmarks, settings, everything, because I had to format my computer and didn't memorize my firefox password.

Is there any chance at all to have my data restored regardless? I understand I am at fault, but this outreach is my last hope, I guess.

Okugcinwe kunqolobane 1 155

Old sync, new computer

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my p… (funda kabanzi)

I have used Firefox bookmarks via sync for 20 years!! My previous computer is bricked and cannot be accessed. I have a fancy sync code but when I download Firefox on my phone or new computer, it’s like I’m a first time user. It offers me a new sync code but won’t allow me to use what I have. Are my files recoverable? Can I wipe from my old machine too?

Okugcinwe kunqolobane 1 146

win10 last FireFox, how migrate all open tabs from one computer to another

win10 last FireFox, how migrate all open tabs from one computer to another I cant find clear instruction or video, all they are old and mention about menu part which my v… (funda kabanzi)

win10 last FireFox, how migrate all open tabs from one computer to another I cant find clear instruction or video, all they are old and mention about menu part which my vercion does not have.

Okugcinwe kunqolobane 1 154

Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (funda kabanzi)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Kusonjululiwe Okugcinwe kunqolobane 1 220

Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (funda kabanzi)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

Kusonjululiwe Okugcinwe kunqolobane 1 96

Firefox sync Desktop and laptop

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two b… (funda kabanzi)

I was logged out of both computers so when I signed back in to sync my desktop to my laptop, it would not sync my rows that I have on my desktop I ended up changing two bookmarks on the homepage Rows when I was signed out but they would not change on my laptop when I was signed back in I had to do it manually, but if I stay signed in, I'm sure that it will change but how fast is it supposed to do that because I waited at least five minutes and nothing changed. I also clicked on my icon and clicked on sync now, but nothing changed.

Okugcinwe kunqolobane 1 87