Kukhonjiswa imibuzo ethegiwe:

clicking on arrow in circle doesn't do anything

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or th… (funda kabanzi)

Good day, I don't know if this is related to the latest version of Firefox that was installed within a few days. When I'm in a "reel" and I click on either the face or the arrow in the circle, nothing happens. Other times when i'm at an item, the same thing happens. I've rebooted my system: Mac Mini (running Ventura 13.7, 3.6 GHz Quad-Core Intel Core i3, 8 GB 2667 MHz DDR4 memory). Firefox V: 147.0.1 I've swapped my mouse with another known to work, with the same problem.

Tonight I ran Facebook on my iPad (V: 18.7.2 - 7th gen.) and everything worked.

Could the updated Firefox have a problem?

Regards, Al Al Porter [edited email from community support forum]

Open 91

I clicked on a toggle button in upper left of Firefox wondow and now Google haas taken over my account? and I can't open multiple tabs.

Hello, I accidentally clicked on a new toggle button and it opened a Google sidebar. I also now do not have the ability to have multiple tabs open on the same browser. If… (funda kabanzi)

Hello, I accidentally clicked on a new toggle button and it opened a Google sidebar. I also now do not have the ability to have multiple tabs open on the same browser. If I clcik on command-T (Mac), the screen goes dark. What happened? Can I get my old system back, without this Google sidebar?

Open 80

How to get rid of unwanted 2 step verification

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefer… (funda kabanzi)

Two step verification is set up on all my email accounts via webmail - Verizon/AOL, Gmail, and Yahoo. I never set it up, and when I go in to the mail applications' prefererences it's turned off. But when I try to sign into any of my webmail sites it insists on sending me a code and I have to go back to Thunderbird and open the emails containing the verification code. I specifically go to web mail because spam folders aren't available in Thunderbird and I need access to the spam so I can turn it in to Spamcop. (Mac desktop, OS 15.7.1)

Open 63

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

this used to work (like last week) Upgraded macos. Mozilla. please fix command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 … (funda kabanzi)

this used to work (like last week) Upgraded macos. Mozilla. please fix

command shift ~ (to switch firefox windows) does not work with FF 148.0.2 (aarch64), MACOS 26.3.1 (25D2128)

Open 77

can't sign into bluehost, can't copy and past from chatgpt any more, please help.

I have previously enjoyed firefox very much. After the latest update I am now unable to login to bluehost, nor can i copy from chatgpt any more. What happened. I can do t… (funda kabanzi)

I have previously enjoyed firefox very much. After the latest update I am now unable to login to bluehost, nor can i copy from chatgpt any more. What happened. I can do the same in Chrome.

Open 52

Saving highlights on PDE without saving a copy.

I often use Firefox to read PDF, but whenever I add highlight to it doesn't save it to the same file but rather as to save a copy of file which is very annoying I end up … (funda kabanzi)

I often use Firefox to read PDF, but whenever I add highlight to it doesn't save it to the same file but rather as to save a copy of file which is very annoying I end up with two version of same file I am reading and it because very irritating, how do I make it to update the file which was open rather than saving a new copy.

Open 66

press and hold authentication on websites

Hello, I've been getting this press and hold authentication the last several months I press and hold then release when the check mark shows, and it still won't let me int… (funda kabanzi)

Hello, I've been getting this press and hold authentication the last several months I press and hold then release when the check mark shows, and it still won't let me into the webpages. Happens sporadically, real estate, walmart, and some others. Attached is a sample.

Can you tell me how I can stop it?

Thanks

Open 51

How can I merge all the data from one Firefox account into another?

I have two separate Firefox accounts, with separate emails to log in and their own sets of bookmarks, passwords, etc. I want to merge all the data from both of those into… (funda kabanzi)

I have two separate Firefox accounts, with separate emails to log in and their own sets of bookmarks, passwords, etc. I want to merge all the data from both of those into a single profile of a single account under just one of the emails.

I'm pretty sure I've done this before, by: 1. Logging into account A and syncing. 2. Logging out of account A without deleting data. 3. Logging into account B and syncing. With the result that account B now contains all its original data plus all the data from account A.

But when I just tried to do this process now, at the point of logging in to account B I got the error "Account limit reached for this profile. This profile was previously synced to a different account. To keep your data organised and secure, each Firefox profile can only be synchronised to one account. To sign in using [account B], create a new profile."

I don't want to have separate profiles with the data from accounts A and B, I want it all merged into the same profile. How can I achieve this?

Open 80

Cannot restore OneTab saved urls from a Firefox backup

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and upda… (funda kabanzi)

I have used the OneTab browser extension for years. Mac computer ran out of space but was completely backed up. Got new computer. copied Firefox profile from the and updated the profiles.ini to use the backup data.

I used a backup dated 12 Feb 2026.

I was able to restore my bookmarks and passwords from this profile, but they seem to be from many years ago. I was not syncing to my Firefox account and saving the passwords to my computer. i assumed they would be in a bakup. None of my OneTab items were restored.

I wonder if part of the problem is that Firefox wants to ( and did) update my new computer to Firefox 145 or 147. I don't know which Firefox was running when I had the issue but I suspect it was older.

All of the storage/moz-extension files are there and firefox is using the correct profile data. Is there any way to find/read/extract the OneTab history? Where should I look? I contacted OneTab and all they could tell me was to look in storage/default/moz-extension.. ( nothing readable there) Thanks

Open 65

Freezed toolbar after trying to move a tab.

Hi, I tried to drag and move a tab (worked everytime till now). After I tried to move it toolbar freezed (The image is what I mean by toolbar). Url bar, forward, backwar… (funda kabanzi)

Hi, I tried to drag and move a tab (worked everytime till now). After I tried to move it toolbar freezed (The image is what I mean by toolbar). Url bar, forward, backward, refresh and 3 lines for settings doesnt work. Only things that works is downloads and side bar. I can also click on tabs and they will open, but moving them wont work. Drag and move options is True.

When I try to quit and reopen firefox, everything works fine until I try to move a tab again. I tried editing the tool bar and default toolbar settings, that wont work either.

Open 115

Firefox doesn't respond after attempt to sign on to GMAIL or Amazon (both with passkey option)

Firefox doesn't respond after attempts to sign on to GMAIL or Amazon (both with passkey option). I have to force quit from Apple Mac main menu. I am using LastPass. … (funda kabanzi)

Firefox doesn't respond after attempts to sign on to GMAIL or Amazon (both with passkey option). I have to force quit from Apple Mac main menu. I am using LastPass.

Open 42