I-Firefox Community Forum

My computer unexpectedly had to do a factory reset. I had to add Firefox back on to my computer. It was my main default browser. I couldn't remember my password because I had Firefox for so many years. Your system forced me to change my password and now I cannot gain access to my bookmarks/passwords when I sign on. If you tell me that those were lost in the transition, I will be so upset. This was the only reason I was using you and do not understand why syncing is not working or recovering the information. I hope that this can be recovered, if not I have no use for your browser and will switch to a more updated browser in Chrome. I have never had such problems and cannot even remember all the bookmarks I have lost. I will never forget this experience. My hope is it will be because someone there was able to save the day and not because I realized that your company is outdated and clunky like Microsoft. Hoping you can help and completely upset. I am also very confused why my information would not have backed up automatically.

Mike

Hello,

I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite subtab. However, this has been an ongoing issue. I thought it had something to do with cookies, but I cannot figure out what is causing this. Here's what happens: A user logs in to Netsuite, looks up a posted document, and clicks on the subtab of the integrated application. They are then prompted to enter their credentials. This prompt keeps repeating whenever the user refreshes a page or opens a tab. It seems like the browser is not retaining or saving the user's credentials. This does not happen to Chrome or Edge users. Is there anything you can do?

Your assistance is greatly appreciated.

Regards, Mac

Solved, there is delay of 15 minutes before password appear on other device.

Hi,

I've labelled this thread as (dec 2025) as there is a lot of issues dating back to years ago so this is mark it down just as a fresh review of the issue.

The only thing I'm looking from a browser is to sync Passwords between Phone and Desktop and for whatever reason Firefox is not doing it. Absolutley nothing gets synced even though both windows 10 and Android browsers have been sync manually with all of the options to be synced.

I've followed all the others people checks of settings, account login etc. and I'm just giving up for now.

I am an IT proofessional in a large city. As such, I make sure people have Firefox installed and use it. I tell everyone that it is the best browser with the highest security and it's not beholden to corporate BS.

I want to let you know that if you shoehorn AI into Firefox, I will uninstall it from every computer in the city. Artificial Intelligence as it is now is a security risk, a HUGE waste of energy, and also wrong somewhere around 50% of the time. I already have to disable and uninstall microsoft AI crap because it eats resources like fire burning through a forest. Why is this what you want Firefox to become?

You are shooting yourselves in the foot with this. I don't care how much money you've invested on its development, drop it now. You're already the browser with the absolute smallest market share in the industry. Why would you ensure that NO ONE uses the one thing you actually do? Or do you think going AI-first will somehow push you ahead in the game?

Read the room, man. No end user wants AI. The only reason it's used at all is because it is in EVERYTHING. No one can get away from it. People use it by accident and corporate bigwigs call that a win. And it really is crammed into everything, too. At least once a week I have to find some new little AI toy to disable so someone's computer doesn't tell them to jump off a bridge or something.

I am pleading with you to stop.

You really don't need to answer this thread. There's just no way to privately send a message to Firefox for someone to read. I hope you pass this along.

Like many others, I had switched over to Firefox because it was the most secure and AI-free option out there. I was willing to accept there would be minimal AI "features" as long as I was able to disable them immediately, which I did. Pushing for more will only alienate the users and make the overall user experience worse. I am tired of checking every second picture if it's AI generated. I am tired of seeing AI generated articles. I never read the AI summaries because who knows when they'll tell me to add glue to my pizza to make the cheese stick more. We already have studies that show generative AI affects an individual's capacity for thought. I have people in my life that are being affected by it. Firefox, being the only non-Chromium based browser, is basically a beacon of normalcy in all this bullshit. Don't mess up the trust of your community by stooping so low. If we wanted AI slop we would be using Google Chrome.

A website that I have used for years to track my wine cellar invenory has ceased functioning for me. The Web Designer tells me that the problem is a network issue and not his problem. I get no solutions from my ISP.

When I attempt to load the page and look at the Console I get the following error message in response to several GET requests:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://cdn.ct-static.com/dist/js/ct.min.1530c2da96.js.

A web search tells me that this policy is a browser safety net. Any suggestions for troubleshooting?

I did not ask for to have intrusive AI slop put in our browsers.

I literally switched over to Firefox for very specific reasons. I stopped using other browsers, such as chrome and other chromium based browsers, because they eventually got filled with AI bloatware slop that didn't really add anything to how we use the internet browsers

Firefox literally had something going on that stood out from rest of the market, and now you're willing enough to throw it all away for short-term gains to be made off the AI bubble? Firefox could've been the market leader in having a simple browser with no AI slop or general bloat added.

Not to mention the fact that AI is just straight up invasive as its basically just thinly veiled attempt to get more sensitive data harvested off users, to produce more money without paying compensation for the time used on the browser. In addition to opening up vectors for identity theft and fraud.

Once again, why is it absolutely necessary to have AI in the browser?

I have been unable to find an email address, so I am turning to this forum to express my disgust at the incoming CEO's comments, namely "Firefox will remain our anchor. It will evolve into a modern AI browser and support a portfolio of new and trusted software additions."

Firefox's appeal as an alternative to Edge, Chrome, etc. is its respect for user privacy and control. Adopting AI tools into the browser itself is a betrayal of that respect, and will eliminate Firefox's advantages over rival browsers. If users want an AI browser, they already have that option. They want, instead, a browser that allows then to control their own experience and data. I beg the Mozilla foundation to actually do some research into your own market so you will learn that people hate LLM slop in their internet browsing.

Adopting AI tools will damage Mozilla's reputation as an organization worthy of respect. What's more, it will contribute to the further erosion of trust in information on the internet that AI has caused, because *LLMs lie and steal*. This is more than just a market mistake, this is an ethical mistake.

There is still time to change course. Do not follow Chrome and Edge into AI delusion.

I pressed the backup button to backup my firefox stuff before switching to linux, and now that im on linux the file i was given a docx file, is completely unusable to restore anything, meaning that about a dozen of my accounts are completely lost, I did not do anything to the "backup" file besides put it into my google drive.

Hi,

Is there a way to save the settings in the widget (see image)? It's very annoying that you have to constantly select it again, especially if you are on a long script. I put it on: Translate from Italian to English, and then it does remember for maybe one or two times, and then it falls back to English to Dutch. The tool itself is useful, but very annoying that it doesn't remember the settings. If it is somehow possible, please let me know how, cause I can't find it anywhere, or I just don't know how to do it. If it isn't possible, maybe it's an idea to add it to the widget?

Thanks in advance for the help or a reply.

Kind regards, Giaco

1] Topic list is insufficient; 2] I tried to use the share data option of <;tblshg ; > troubleshooting. It could not automatically collect data, so I returned [back icon] to the form and found the form blank. The write-up I had spent well over an hour preparing was simply GONE.

No reply needed, buy that needs a fix. how could that ever pass QA.