Dear Ms, dear Mr,
I experience the following problem with the user interface of my bank’s website when I consult it using my new MacBook Air laptop computer. The image d… (funda kabanzi)
Dear Ms, dear Mr,
I experience the following problem with the user interface of my bank’s website when I consult it using my new MacBook Air laptop computer. The image displayed on the computer screen is apparently designed for a smartphone, not for a computer screen.
This anomaly never occurred with my previous computer. And it does not occur at present when I work using Safari. So, I assume that it is linked to the navigator’s (i.e. !Firefox) configuration. This is the reason why I am contacting you.
Please find below the characteristics of the new and old configuration.
- New configuration, the one with which I have the problem:
Model : MacBook Air 15“ M3 2024
Processor: Apple silicon M3
Operating system : Mac OS Sonoma 14.7.2
Navigator : Firefox 128.6.0esr (16bit) since 7 january 2025
- Old configuration :
Model : MacBook Pro (13“, Mid 2012)
Processor: 2,5 GHz Intel Core i5
Operating system : MacOS Mojave 10.4.6
Navigator : Firefox 115.18.0esr (16 bit)
I would be happy if this frustrating though minor problem could be solved.
Thank you for your assistance.
Michel Stevens
Attachments:
- Problematic screen
- Normal screen