I-Firefox Community Forum

I was signed in to my firefox account on my laptop, but then my laptop broke and cannot be recovered. I had my account set up to sync my data (i have email confirmation of this) so I signed in to firefox on my phone to retrieve passwords, bookmarks, etc. I reset my password to enter because I didn’t remember what it was (it was saved on the laptop). But none of my data appears on the mobile app. Is there a way to access my data still?

Every time I go into firefox there seems to be another update to download. I conform to ensure I'm up to date. The latest has changed my display to a basic display. All my bookmarks are gone. I cannot access the back up file on my W11 computer. I have a new android phone and I installed firefox on that, but I have yet to use the application as a browser, on that phone. I tried to recover from the phone, but it does not give me the options to select to follow the steps firefox says I should take. It does not allow me to scan the QR code. I desperately need my bookmarks. If I go to the help, obviously others have the same problem. I see the questions but no answers, I am signed in. I have been trying now for 2 hours. Please help. Jill

Why does Firefox do this? Its not the first time this has happened to me, but now I'm lost.

Preferred Firefox for most of my online use in my 82-year career in the ICT space - why has it deteriorated so badly? Am using Chrome for now, works perfectly, doses not freeze up my browsing or simultaneous use like Word or outlook. Should I abandon Firefox and switch to Chrome permanently?

Facebook loads in and then becomes a blank empty page unable to read the feed, this is a new problem that started today, it runs on other browsers and my phone but not on Mozilla.

Здравствуйте. Хочется узнать как увеличить масштаб верхней панели вкладок и главное, панели закладок. Иконки и названия закладок для меня маленькие и мне хотелось бы иметь возможность масштабировать их размер.

Problem originates when trying to log-in to Spotify account at https://accounts.spotify.com. The next page in the log-in sequence, a Captcha screen, is blocked and a red bar under "Welcome back" is displayed with the text "Oops! Something went wrong, please try again or take a look at our help area" - see the attached screenshot

Clearing the browser cache, restarting Firefox, disconnecting a VPN, or disabling browser extesions had no effect. Enhanced Tracking Protection is set at Standard.

Clearing the browser caches again and running Firefox in Troubleshoot Mode disabled all extensions but delivered the same outcome - a red bar and the next page blocked.

This appears to be specifically an issue within Firefox or its settings as Spotify is accessible using Edge (which I prefer to keep in the box) with the same extensions enabled and a VPN connected.

Is there a setting that is causing access to the Captcha screen?

Your settings window is no longer intuitive. I followed the path I usually take to find my saved passwords an d they aren't there. I can't log in to some web sites because I don't remember them without Firefox's help. HELP!