I-Firefox Community Forum

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

I received an email saying that I had to sign in in order to keep my account. I did not click on the link provided since I thought it might be a scam. Was this a valid email? If so, is signing in now meet the requirement to keep my account?

Hello. I just have a general question. I have read about it a little but I get mixed info. Some say yes, some say no.... So, is it possible to get a virus or malware or any of that spyware stuff on mobile phones like you can on a computer? Particularly Android phones. They have all these anti-virus apps and stuff you can download saying they're designed specifically for Android mobile devices but then I have read articles that say that the Android operating system is not the same as, let's say, a Windows PC operating system so it's not possible to download spyware onto it. I'm just curious and appreciate any info. Thank you!!

Dear Firefox team, I have one question only.

ARE YOU FUCKING INSANE? Can you STOP bombarding me with the notifications? This is MY DESKTOP, this is MY PC, I DON'T NEED this shit.

For anyone who would like to help:

No, there's no such option in settings. No, removing updater physically does not stop pop-ups. No, there's nothing in about:config to shut up the updates.

For Firefox team:

No, your updates ruin the browser, more and more, I think I'm about to switch to Pale Moon instead.

1. The browser's built-in full page translation function has poor translation performance, even far lower than other browser functions.

2. The font modification in the settings cannot take effect on the translated page font. For example, when opening a literature page (Elsevier) and clicking on the built-in full page translation, the font does not change.

3. When the page becomes a fixed tab, the prompts before closing multiple tabs will become invalid, and clicking the close button will close all tabs without prompts.

It should be pointed out that the loading speed of this browser is very fast. I feel that using this browser fully utilizes the performance of my computer, rather than some browsers that use a new era CPU and GPU, but the loading speed is the same as more than a decade ago. In addition, this browser has highly personalized features that meet my needs. It would be even better if the above issues could be resolved.

Thanks a lot！

Google suggestion in Firefox's address bar keep showing Japanese suggestions even though I chose English and Canada as language and location with my google account.

I use same google account with google chrome, but google chrome doesn't show Japanese suggestion.

As for setting on Firefox, I unticked other than "show search suggestions".

How do I resolve it?

Thank you.

When I last tried to buy with Google stored debit card from my bank the transaction was blocked by the presence of a four-month old phone number. I have updated several weeks ago to my current telephone number and address. Yet the new number is not there, instead the old number is not helping me.

Yesterday, I noticed after I closed and re-opened Firefox, my browsing session was completely gone - all my tabs and windows, my entire browsing history, website sign-in status, all completely gone. I've been troubleshooting since then.

I've noticed that the 'sessionstore-backups' folder in my profile folder is missing. When I open Firefox, this folder is created and Firefox writes some data to it, but Firefox seems to delete the folder as soon as I quit Firefox. Firefox should not be doing this. My Firefox is configured to open previous windows and tabs, and is NOT configured to wipe any browsing data of any kind when it closes.

As a sanity check, I spun up a Windows Sandbox (briefly, it's a clean, isolated Windows environment) and installed Firefox there. I also enabled the option 'Open previous windows and tabs'. Firefox behaves normally - it re-opens the tabs/windows I had open when I quit Firefox. Great, that's what I expect. The trouble starts as soon as I sign in to sync. After signing in to sync, and letting the initial sync process complete, I open a couple of windows and tabs, then quit Firefox. Firefox begins nuking my browsing session again - the 'sessionstore-backups' folder is erased, and next time I start Firefox, all my windows and tabs are missing, and my browsing history is missing.

So, at this point, I'm assuming something in my synced data has become corrupt. I haven't installed any new extensions lately. I haven't changed any of Firefox's settings that would cause this to happen. The only thing I have done differently lately was enable Firefox Sync in LibreWolf and sign in to sync there. It seems like this session-nuking trouble started after I signed in to sync in LibreWolf. I assumed, since LibreWolf is a fork of Firefox, and because there were no warnings or indications the feature was incomplete/unstable/experimental/etc., that it would just work, that it wouldn't cause any issues. But it seems like it has caused issues. I checked LibreWolf's issues tracker for anything related to 'sync', but I didn't see anything noteworthy.

I've been using Firefox and Sync for numerous years without issue. This session-nuking thing started yesterday.

I use Firefox in a few places, and based on what I saw happen in my Windows Sandbox, this session-nuking issue is going to happen in every Firefox I'm signed in to as soon as it has a chance to sync. Obviously, I do not want this to happen.

What can I do to determine what the issue is? What can I do to check if something in my synced data has become corrupted? What can I do to reverse it? I'm not opposed to completely wiping/resetting my synced data, but I'd rather not if I don't have to. The only thing I would lose sleep over is my bookmarks, but I know I can export them. Are there any debug logs I can enable/look at? Anything I should look for in Event Viewer?

Thanks.

I have reinstalled Firefox on my Mac many times, completely removed all files using app cleaner, and reset Firefox by holding shift and option on start. Despite this, the app is very slow to launch, and when it does no pages load or render. Opening a new tab freezes the entire app for 15-30 seconds, and when the tab opens it is completely blank. Attempting to browse to a URL does nothing, and the address bar just returns to being empty. Attempting to open settings does nothing, although parts of the app that open separate windows such as the about version info and bookmarks work fine. The only thing I haven't done at this point is completely reinstalling macOS, so maybe there is something wrong with my system config. I first noticed this issue when using the early macOS Sequoia betas, and assumed the app wasn't updated to support it yet. However after updating macOS and completely removing and reinstalling all traces of Firefox, it still doesn't work. I am currently using macOS 15.1 beta, however the issue also persisted on 15.0.

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

So I can open up Youtube no problem, scroll around and even hover over a video for the preview. However the moment I click on a video the tab will crash. I check if this was the case for other video streaming sites. HBO Max has the same issue while Amazon prime doesn't crash however has a message saying there is a problem with the video player. Now I checked if videos can work on another browser (Microsoft Edge), and there are no issues. I have cleared the cache, disabled extensions, checked for updates [update to date: 132.0.1 (64-bit)], restarted Firefox from troubleshooting mode, enabled autoplay, checked if videos work in private mode, updated my graphics card driver, and even checked if Firefox's volume is muted (its not).

Crash ID: 145d84d4-c11c-41a8-9534-e00ff0241105 Signature: [@ std::basic_string<T>::_Construct ]

https://crash-stats.mozilla.org/report/index/145d84d4-c11c-41a8-9534-e00ff0241105#tab-debug

I tried to log on this morning to my mail and get this link" https://guce.yahoo.com/consent?brandType" with a pop up page "oops something went wrong"

all searches I have done to try and resolve seem to be 2019 or older with the 2024 being locked.

I type in yahoo.com, do a search yahoo, they all come up the same message. anything yahoo related I cannot load. and get this same message.

I run malware byte and Ccleaner neither solved this issue

I use Microsoft edge and have no issues.

thank you

Hey, so, I've seen this question a couple times when I searched, but (a) there didn't seem to be any solution and (b) they were all regarding Macs and I'm on Windows 11 v 23H2. I keep getting bubbles saying that Firefox wasn't able to check for updates- not that it couldn't download or install updates, but it couldn't search for one. I also did the "about Firefox" thing and it gives me the same message. Both of these have been going on for a couple days and I have attempted restarting Firefox multiple times and did a manual update [125.0.1 (64-bit)] just in case there was a problem there. Now, I've tried the tips from the other threads (turning off the proxy, checking any anti-update policies, and checking the add.update.url in the config settings) with no luck. So in an effort to either bump the question or get any Windows oriented answers... Thanks muchly

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Firefox updated yestarday. I see these changes: extension are gone, theme settings were switched from Dark to Light, "Startup -> Open previous windows and tabs" option went from checked to unchecked. These things are still fine: bookmarks, saved passwords and history. Tried reverting to older Firefox version, but it didn't help so I installed the new one again. I then checked profiles in AppData folder and I see three of them. The problematic one I just described, the one that was automatically created when I tried to downgrade to previous Firefox version and the one which only contains empty "parent.lock" file. There is nothing useful in "Extensions" folders (first profile has addblock extension file which I just installed, second profile has langpack extension file). I don't particularly care about which specific extensions I used since I can just reinstall them when I need them again, but one of those extensions contained custom written scripts which were running on specific sites to help me with my work. Those scripts are what I really want to recover.

Please excuse me if I miss any details.... this is my third time trying to submit this issue.

I will just skip to the meat of it this time. I'm getting this error while working from my localhost. I have been working on a personal project for years with this set up with no issues until today. I can no longer click on the errors in the console log and be directed to the Debugger tab. When I click on errors, nothing happens. If I try to open them in a New Tab, I get the error below:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (webpack) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.

I have also noticed firefox does not even load all the files until I refresh it at least twice. Even when it is all loaded properly, the error persists.

I have tried: - restarting firefox - restarting my computer - clearing ALL cache and cookies - running firefox in safe mode - disabling all add ons - disabling performance mode (was already off) - checking network.protocol-handler.external.javascript = false (it is)

Let me know if there is any other information I can provide. I really dislike having to work in chrome for this so I hope I can find a solution as soon as possible.

I have to search for a lot of entries in a long page, click on them to another window, do something (fill in a syllabus) and then go back to the long page and change the next search hit.

When I return to the long page the search in page is remembering where I am in the number of searches shown at the bottom of the page (e.g. 19/34) but when I click on the down button, instead of going to 20/34 it jumps back to 1/34 so then I have to press the down button 20 times to get to the next search hit.

Is there any way around this, so that I can just jump to the next search hit without having to press the down button 20 times?

I thought it might be the fact that the search is off screen but that is not it. It is the fact that I have left the page so the focus has been forgotten (except as the number 19/34 on the search in page bar at the bottom).

Is this a bug?

Hello, recently, my Windows PC always asks for the master password when I open Firefox. The method of removing the master password, then closing Firefox completely and resetting the password the next time I start it doesn't work! Observed in Firefox 136.0.1 in Windows 10 and 11. Also new and surprising is that Windows 11 requires the window pin to be entered before a master password can be set. No security software (except Windows Defender) installed. No new software - except for the regular update of Firefox . The observed behavior is at least very annoying, perhaps frightening( who needs my Windows password?).

Maybe it is a new feature and unwanted "windows security" Wolf Piotrowski I attach a screenshot of "windows security Mozilla" pop up (in a german installation of windows/firefox)