I-Firefox Community Forum

Hi, I recently authorised an update and now how lost all my GUI data > my bookmarks and tabs, passwords and history too. I had to reinstall Firefox through Edge on my Windows 10 laptop because of the update which froze the system. Can you help me to access this valuable information and let me continue with the best browser I have been using for over a decade please? Why have I lost my data? Thank you in advance.

I’ve been having problems with Firefox on my Dell laptop, running Windows 11. (Firefox has been my default browser for years). For the last few weeks, when I opened Firefox, the history sidebar would always appear by default, and I would have to close it manually. Of course, having the sidebar open didn’t seem to affect the functionality of the program, I just found it a tiny bit bothersome.

Recently I tried uninstalling and reinstalling Firefox to see if that would solve the glitch, but it did not. Even worse, I’ve lost ALL my bookmarks and YEARS of browsing history.

Is there ANY way to retrieve them?

In retrospect, the glitch itself was/is just a minor annoyance, but losing my bookmarks and history is devastating‼ Thanks

My PC died and I could not boot from bootable flash drive.

I had been backing up the system with Acronis to a WD Passport.

I purchased a new computer, and when I did a restore, upon starting Firefox, I did not have my old bookmarks, which are many.

Aren't they stored in a backup? If so, how do I get them back. I'm sure that some of the bookmarks came over from Netscape Navigator.

Thanks,

Bob

It seems to me that recovery from backup only allows one to recover ALL bookmarks. But maybe one wants to recover only one folder, or only a few folders. Can that be done? If so, how?

I recently had to do a hard reset on my Windows 11 PC. When I reinstalled Firefox, tried to retrieve my bookmarks, they are not there. Is there anyway to retrieve those book marks from 6 months ago?

V

Today I tried to open Firefox, but no matter how I tried it didn't work. I uninstalled Firefox completely from my computer and reinstalled it. However, when I tried to sign in and sync my profile with all my saved passwords and history, it went to a default mode I think, and I can't see any of my saved passwords. Can you help me recover all my passwords please?

I had my computer fixed due to a virus and now I can't get my old firefox with all my saved passwords back. How can I get it back. I'm using my same email address.

My passwords are apparently lost today after updating Firefox.

What went wrong? How could that happen? Why, Why Why?

Anyway to get them back? Are they hidden somewhere?

Anyone else suffering from this update too?

Any help or insights as to why would be greatly appreciated.

w

Hello,

Several passwords were saved by Firefox. They are only saved locally ( no sync with Mozilla account). I recently upgraded my laptop from Windows 10 to Windows 11. Since the upgrade, no password is available in "Saved Password" section. I checked my profile and I can find logins.json file ( with all encypted logins and passwords) and key4.db file. I suppose my passwords cannot be decrypted as they were encrypted with Windows 10.

Is there a way to recover my passwords?

Apparently my system was upgraded overnight. I was able to login with my google password but that is the only one listed in my password storage.

How do I get them all back?

I restarted my computer and Firefox has deleted my profile, including all bookmarks, settings, history, and add-ons. I had to make a new account using this email and google account which is the same email and google account I had on my old profile. Is there any way to retrieve my old profile?

(I have no idea what topic I should have selected. If you read the text here, you can quickly see that I am flailing about.)

Please bear with me as I try to finish restoring Firefox after a spam attack that got around MalwareBytes, SuperAntispyware, and Windows Defender. I am missing a large collection of bookmarks, and until a day or ago, I had not the foggiest idea what it was called, as I had started it quite a long time ago and had not encountered any problems.

I knew that, whatever it was, was still on the computer as I had caught a glimpse or two of it. Two days ago, I found it: I clicked on the three-dot icon in the top right-hand corner of Firefox, selected Bookmarks, scrolled to the bottom of the list, and clicked on Manage Bookmarks, whereupon I found my compilation named Bookmarks Menu.

I had, more or less accidentally found, several days ago that there is supposed to be an icon specifically for that entry. I thought that I had kept a copy of what the icon looks like; sadly, I just saw that I had not so done.

However, I sort of recall what it looks like, with, I believe a star and something else, and it is supposed to be found in More tools, Customize toolbar icon collection. I looked there, with my miscreant note about the icon I need to restore the use of Bookmarks Menu; the icon was not there (and is not now, I just looked.) I don't even remember how I found the text about the icon, which had an image of it, alas.

If anyone can assist me, that would be, obviously, greatly appreciated.