• Ikhiyiwe

Mozilla Support

Summary of Mozilla Support Page Selection The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox… (funda kabanzi)

Summary of Mozilla Support Page Selection

The selected text provides a collection of links and statements grouped under several categories related to Mozilla and Firefox.

Mozilla Information & Legal

   Mozilla: Links to the main mozilla.org site, contact information, and statements regarding:
       Trademark Abuse reporting.
       Source code availability.
       Copyright: Portions are c◯1998–2025 by individual mozilla.org contributors.
       Content License: Content is available under a Creative Commons license.
       Parent Entity: Link to the Mozilla Foundation (Mozilla Corporation’s not-for-profit parent).
   Terms & Privacy: Links for:
       Terms of Service
       Privacy
       Cookies

Firefox Products & Downloads

   Download: Direct links for various Firefox versions:
       Desktop
       Android Browser
       iOS Browser
       Focus Browser
   Developer & Pre-Release Versions:
       Firefox for Developers
       Developer Edition
       Beta
       Beta for Android
       Nightly
       Nightly for Android

Community & Support

   Community: Links to:
       Join our Community
       Explore Help Articles
   Help & Language:
       Get Help
       Language (Repeated entry)

Mozilla Account

   Sign In/Up
   What Is It?
   Reset Password
   Sync Your Data

Social Media

   Twitter (Mozilla)
   Twitter (@firefox)
   YouTube (firefoxchannel)
   Instagram (firefox)

Asked by Barry Brooks 2 izinyanga ezidlule

  • Ikhiyiwe

Firefox.exe suspicious file

duplicate of /questions/1549163 thread as it has a reply. Today as I got to work (Windows 11 machine), I had a suspicious Firefox.exe file on my Desktop, it was not a s… (funda kabanzi)

duplicate of /questions/1549163 thread as it has a reply.

Today as I got to work (Windows 11 machine), I had a suspicious Firefox.exe file on my Desktop, it was not a shortcut, but exe file. I did a little investigation and research, and I noticed some difference from Program Files exe file and Firefox.exe on my Desktop:

C:\Program Files\Mozilla Firefox\firefox.exe

Size: 695424 bytes SHA-256 hash: EEB242895F8ED48B43EAAA9ECA06C6DDE54425F8AE0E16200D2D46F839B9A540 File version: 145.0.0.327 Copyright: ©Firefox and Mozilla Developers Date modified: 16.11.2025 12:35 Original filename: firefox.exe Digital Signature: Mozilla Corporation

and Firefox.exe that appeared on Desktop

C:\Users\User\Desktop\Firefox.exe

Size: 389248 bytes SHA-256 hash: E8DA5735FE1B5E92BA3636B8D17B5BEC0EA521DB6A8B5A52177FF3E8B2F60710 File version: 145.0.0.327 Copyright: Licence: MPL 2 Date modified: 16.11.2025 12:35 Original filename: desktop-launcher.exe Digital Signature: Mozilla Corporation

I scanned both files in VirusTotal, and they both seems clean and legit

I uploaded both files to:

https://drive.google.com/file/d/1kALgQbfhIpHqs1pN6dmTdF71nm10LlD-/view?usp=sharing

Can somebody assure me that both files are OK, and can somebody explain to me why Firefox.exe appeared on my Desktop, and why is there difference between two files in size, Copyright info, and original filename ?

Asked by bojan.admin 1 inyanga edlule

  • Ikhiyiwe

Extensions

duplicate of /questions/1556684 thread in correct section I have already installed Firefox when I try to download extensions redirects me App Store it shows open please … (funda kabanzi)

duplicate of /questions/1556684 thread in correct section

I have already installed Firefox when I try to download extensions redirects me App Store it shows open please fix problem any suggestions thanks

Asked by Luffyy 3 emasontweni adlule

  • Kusonjululiwe

Local intranet http web servers not accessible after Firefox update to newer version

On Windows 10 with 64-bit Firefox, after updating from version 144 to 145, some local HTTP-only servers stopped working and became inaccessible. When I enter http://<l… (funda kabanzi)

On Windows 10 with 64-bit Firefox, after updating from version 144 to 145, some local HTTP-only servers stopped working and became inaccessible. When I enter http://<local server name>, after a few seconds it automatically changes to https://<local server name>, and since no HTTPS service is running, it ends with a “Server not found” page. It seems to be related to DNS — accessing http://<IP address> works fine.

I tried a clean installation with a new user profile, but it didn’t help. Downgrading to version 144 fixes the problem, but at the cost of losing the user profile (which is a disaster). I also tried to check the HTTP-only settings (which I’ve never modified), but that didn’t help either.

Is anyone else experiencing the same issue?

Asked by lstefek 2 izinyanga ezidlule

Answered by lstefek 1 isonto elidlule

  • Ikhiyiwe

Sync old to new PC

duplicate of /questions/1558885 thread I just bought a new computer. How do I sync firefox on my old computer with firefox on my new computer. The same for thunderbird m… (funda kabanzi)

duplicate of /questions/1558885 thread

I just bought a new computer. How do I sync firefox on my old computer with firefox on my new computer. The same for thunderbird mail. Please help. I am not a computer genius. Dave Muran [edited email and phone# from public community support forum)

Asked by Dave 1 isonto elidlule

  • Ikhiyiwe

Back up account

duplicate of /questions/1546750 thread In this version, do I still have another account and password from other application that already saved before in the past version… (funda kabanzi)

duplicate of /questions/1546750 thread

In this version, do I still have another account and password from other application that already saved before in the past version?

Asked by ronirayanto 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox being updated by another instance

What does this mean? being updated by another instance Is this why my FF is running godawful slow today? Pages coming up in 20 to 60 seconds or more instead of in a s… (funda kabanzi)

What does this mean? being updated by another instance

Is this why my FF is running godawful slow today?

Pages coming up in 20 to 60 seconds or more instead of in a second or two.

Asked by wh 8 izinyanga ezidlule

Answered by wh 8 izinyanga ezidlule

  • Kusonjululiwe

can't access installed themes

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and ha… (funda kabanzi)

i am unable to see my installed themes and therefore can not use them. the only thing that i can see is "extensions" and "plugins". i looked online for a few hours and have found no solutions that work.

Asked by moonsharky 2 izinyanga ezidlule

Answered by Mark 2 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

New Tab page text color

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity… (funda kabanzi)

Hi there! The New Tab page looks great with white text, but Firefox 140.0.4 thinks my wallpaper is white, so text should be dark. I can change the body class to "activity-stream darkWallpaper" using the inspector and it works fine, but how make this change permanently?

Asked by yakov.mirenkov 6 izinyanga ezidlule

Answered by yakov.mirenkov 6 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (funda kabanzi)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by SuMo Bot 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Kusonjululiwe

mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (funda kabanzi)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Asked by David Hike 1 inyanga edlule

Answered by Paul 1 inyanga edlule

  • Ikhiyiwe

在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个

在firefox中只要按下了alt键,就会出现菜单栏,不想要出现菜单栏怎么办,我的截图快捷键alt+A很方便不想调整那个,也不知道哪里可以调整快捷键

Asked by 2556506985 1 inyanga edlule

Last reply by Denys 1 inyanga edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

ATT/Yahoo email

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign i… (funda kabanzi)

I cannot sign into my att/yahoo email while using Firefox. After calling AT&T they told me to use Microsoft Edge which I told them I would not! When trying to sign in I receive the error message "It's not you, It's us" try again. It is my belief that att is trying to coerce me to change browsers so they can spy on me

Asked by rmuehling01 6 izinyanga ezidlule

Answered by Denys 6 izinyanga ezidlule