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Family History

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. C… (funda kabanzi)

Hi I subscribe to Campanies like Ancestry, MyHeritage and Find My Past to help with my research. They send "hints" to the RootsMagic software I have on my computer. Clicking the relevant button then normally takes me to online information about the people I am researching. However clicking on the Find My Past button always results in an error meassge: statusCode 400 error "Bad Request" message "Invalid cookie header"

On contacting Find My Past they just say it is probably a browser problem. I have tried deleting Firefox and re-installing it but I continue to get the same error messages.

Any help would be much appreciated please. Regards Peter

[removed email from public]

Asked by peterbrand04 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Sign In on a new device

I'm curretnly trying to sign into a new device, but the new device keeps telling me that the password is incorrect. However, it's literally the account that I'm signed in… (funda kabanzi)

I'm curretnly trying to sign into a new device, but the new device keeps telling me that the password is incorrect. However, it's literally the account that I'm signed into right now, whose credentials I am able to see and verify.

Asked by gilder1993 1 unyaka odlule

Answered by Infinity__ 1 unyaka odlule

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Installing Firefox on Monterey 12.2

Attempting to download Firefox on MacBook Pro Monterey 12.2 through Safari. When I hit Download, a progress bar flashes briefly, then disappears. When I open Show Downloa… (funda kabanzi)

Attempting to download Firefox on MacBook Pro Monterey 12.2 through Safari. When I hit Download, a progress bar flashes briefly, then disappears. When I open Show Downloads in Safari, I get what you see in the first attachment. When searching for the file, I get a second message stating file has not been created (second attachment). Interestingly, I'm having exactly the same problem with Libre Office. I've checked all the settings I know in OS System Preferences and in Safari.

Asked by terrytruesdell49 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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white bar around browser

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/129518… (funda kabanzi)

i'm adding two question links that have had the same problem as me. https://support.mozilla.org/en-US/questions/1301702 https://support.mozilla.org/en-US/questions/1295187 my screen basically is being bordered by white bars and ive reinstalled and uninstalled firefox and done everything and both of the answers to these questions are unclear for me or don't work and i still dont know how to fix my problem. here's a screenshot of my browser too so you can see what I mean. please help!!!

Asked by SLEEPY 1 unyaka odlule

Answered by SLEEPY 1 unyaka odlule

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How to add bookmark for a specified page of pdf file?

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I not… (funda kabanzi)

I use Firefox to read books in pdf format. I want to record the location everytime I close the pdf file so that I can easily go back to where I leave last time. But I notice no matter where I am in the file, the url does't change. I think it's the reason why everytime I click the bookmarked file and the Firefox just open the file on the first page, not the location I leave last time. Is there any way to record the location I leave?

Asked by umiswing 1 unyaka odlule

Answered by pg_78 1 unyaka odlule

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Firefox browser opens minimized - half size.

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh… (funda kabanzi)

Firefox browser opens minimized - about half size. Support article suggests a refresh, tried that and it works for the first time the browser is opened after the refresh and then reverts to the same size.

Another suggestion was to delete the xulstore.json file as it may be corrupt. Done that several times. Each time, that solution works for the first time the browser is opened. Beginning with the second time, the behavior returns.

I have also tried uninstalling and reinstalling Firefox. Same result. Works for the first time the browser is opened.

I have no extensions or plug-ins installed other then what exists from the default browser. I am running the current version of Firefox, Windows 11, fully updated system with plenty of RAM and disk space.

Thanks!

Asked by Tim Martin 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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Norton support

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vau… (funda kabanzi)

Firefox no longer supports Norton Identity Safe Mobile Unlock and Auto Fill UN/PW, anyone have a solution? I have Windows 10 with Norton Extensions enabled and Norton Vault is displayed but does nothing. Firefox is up to date also (that could be the problem; everything worked a week ago.)

Asked by kellerr 1 unyaka odlule

Answered by Dropa 1 unyaka odlule

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after installing the extension video downloadhelper it's impossible to uninstall

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button … (funda kabanzi)

i've tried everything, safe/troubleshoot mode, manually uninstalling and even refreshing firefox in normal or safe mode, the extension has the "Can't be removed" button the profile directory (/home/xxx/.mozilla/firefox/v6kxe18l.default-release-1648663005215/ for me) don't have a extension folder after refreshing firefox, when booting up i immediately get the extension reinstalled

This is clearely skooky behavior in my opinion and I really don't want this extension

Asked by Kylianalex 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Getting iPhone Messages to show up on my newly installed desktop computer.

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, o… (funda kabanzi)

I hope migration is what I am seeking. I've not used my Desktop for a couple of years. I used my iPhone during that time. I installed my desktop today. I sent myself, on my phone, a number of messages during the past two days and want to view/manipulate/edit them on my desktop.

I have tried everything I can think of, but cannot see those messages. All the messages I see beging with one week ago. Any ideas? I hope I hope. Many thanks.

John Brown

Asked by brownsbooksmedia 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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coupon app

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to del… (funda kabanzi)

My Grandson loaded some type of coupon app and every time I log into some type of store etc. I get this coupon discount, he said it was on Mozilla Firefox. I want to delete it but I can't find it, can you help?

Asked by triff 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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No sound & can't log out of some sites on Waterfox Classic 2022.02.

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the la… (funda kabanzi)

I use a Win10 64 bit pc. I use Waterfox Classic 2022.02 which I think is like Firefox 68.0. I use this so I can still use the extensions that I need. Well up till the last update which I think was in February but not 100% for sure. I currently have no sound on Waterfox with Youtube,Twitch, or anything similar. Also sites like Roblox can't be logged out of. I tried emptying the cache & still no good.

Asked by Guardian_Angel_671 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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"Remove Ad Blocker"

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up. https://www.kxl.com/shows/markley-van-camp-robbins/ I am lookin… (funda kabanzi)

When I try to access the following site, the sound will not work. A "Remove Ad Blocker" window shows up.

https://www.kxl.com/shows/markley-van-camp-robbins/

I am looking for a way to "Remove Ad Blocker" from this site.

Scott 04/04/22

Asked by solsen2 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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need to change original email url signed in with to another to clear errors

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplis… (funda kabanzi)

I need to know how to change my original website URL to a new url so I might continue with Firefox and lose Microsoft. Can anyone tell me in layman terms how to accomplish this change plrase?

Asked by carolemartinez1 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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video playback fails

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animat… (funda kabanzi)

Video playback fails to load. When accessing videos from Crunchyroll on a Macbook pro running Monterey2.3.1 (21E258) from Firefox 98.0.2 (64-bit), I see a spinning animation that never stops. I can access the same content from Crunchyroll by using Firefox from my iPhone without issue. I can view other streaming content like YouTube and Netflix without error. Is there a setting or other fix that I can employ to make this work? I have previously used a workaround with an extension that emulates a mobile environment. Unfortunately this no longer works. TIA for your help.

Eric Kirkpatrick

Asked by ekirkpatrick 1 unyaka odlule

Answered by cor-el 1 unyaka odlule