I-Firefox Community Forum

Hallo Kundenservice, ich mein Betriebssytem Windows 10 Pro neu Installiert. Bevor ich das gemacht habe ich das Profil das dort unter User\AppData\Roming\Mozilla\Firefox\Profiles gespeichert warkomplett auf einen USB-Stick gespeichert. Nun habe ich Probleme dieses Profil wiederherzustellen. Ich habe zwar ein Konto bei Ihnen, und aus den ganzen Anleitungen zur Wiederherstellung von Profilen werde ich leider nicht schlau, wie ich ein gespeichertes Profil wiederherstellen kann. Können Sie mir wenn möglich eine schritt für Schrittanleitung geben wie diese Problem beheben kann? Für eine schnelle Rückmeldung wäre ich dankbar.

Mit freundlichen Grüßen

Uwe Barhorst

I have tried and tried to get my Firefox bookmarks,downloads,pictures and everything else I had on my Firefox account to no avail. Nothing I've done is bringing them back,nothing!! I even tried to get them from an old data folder and nothing was in it. Every folder and tab is gone and I don't know how to get it back as I'm 75 and not real good on technical things. Anything that anyone can do to help me would really be appreciated. Thank you, Faith

i accidentally uninstalled Firefox and lost my session, i have Tab Session Manager but it seems that the uninstallation also deleted the saved sessions in there...

can anyone please help?

im trying to restore a session that i accidentally closed. i deleted the sessionstore.jsonlz4 file, copied and pasted the upgrade.jsonlz4-20260715202819 file, and renamed it to sessionstore.jsonlz4. In the new window, all the tabs that were supposed to be restored have been replaced with moz-safe-about:blank tabs. The tab group where i had several tabs is still there on the tab bar. What did i do wrong?

Help! All of my bookmarks, browsing history, and profile prior to Sept 4, 2026 have been erased. Firefox instructions for restoring these prior bookmarks do not work. When I access "manage bookmarks" then the "Library", then "import & backup & restore", there is nothing listed prior to Sept 4, 2026. So there is no file to choose. Also my prior profile has been erased. My profile is completely blank altho I did NOT create a new profile nor did I access my profile in any way!!!

Also the instructions for "restore bookmarks from backup" do not work either. I desperately need that browsing history and those bookmarks. I am doing research for an art history project & those bookmarks for the last two years were stored there & seemed securely in place for the last three years. I need those bookmarks & the browsing history which included sites I used but did not necessarily cite in my research.

My bookmarks included the sole documentation I had of my research for this project for the last two years!!! When Firefox said it would continue to support Windows 10, I had no reason to believe my entire browsing history and/or my previously secure bookmarks would be erased. Help me restore those bookmarks. dona bretherick

There was an electrical outage and I lost all of my settings,pictures,bookmarks,documents,home page,every thing and I can't get it back....I have tried everything I know (which isn't much) to try and get it back,like a restore,downloading Firefox again thinking that would bring everything back,but nothing I did worked...I really need to get all of that information back up and running again as I have extremely important messages and emails I just can't afford to loose. How can I get my home page back, along with all my other settings? It is so important that I get all of it back !! Can an electrical outage erase everything off of a computer and if so is it lost for good or can I get it back? Please, Help!! Thank you :)

After opening up Firefox to continue work in one of my Saved tab groups, I noticed the 153.0 Update window.

All my saved tab groups have been deleted and the tab group options have been replaced with the new Tab container system in the drop down menu. I even made a new group to test and it saved and was accessible but all the important ones are gone. Nothing in the Json files, tried most of the solutions I've read online. none of these work.

Saved Tab groups don't to sync across devices and are local, so surely they should be saved locally on the system.

Help! My bookmarks tool bar is missing & I cant recover it because your instructions for locating the menu bar don't match what your instructions display. There is NO AltGr displays a bookmark menu BUT I CANT MOVE IT TO MY TOOL BAR. There is NO selected tab, NO menu bar; NO bookmark tool displayed. I have also lost all of my downloads. This has happened in the last month; everything was fine. I am 82 years old & NOT a techie so expect better help than I have received so far during the last frustrating 2 hours of trying to follow Firefox instructions that DO NOT APPLY TO ME. Also the "add images" function @ bottom of this page won't let me send you a copy of the instructions you display to select the bookmark menu bar ... I click on the picture of the problem & nothing happens ... just dead no access to select pictures either.

I have NOT changed my internet provider; I have not changed any settings. This all happened two weeks ago. Called internet provider & they said it was Firefox issue!!! Very unhappy.

Hello, during the last FireFox update a bug happens and make Firefox doing reparation ; after this, my extensions and last session had been lost ; I tried to restore but nothing working, can I cancel the Firefox reparation, thanks for helping Best regards

your browser did an update on my windows 11 home version laptop and now I cannot access my bookmarks and have a message at the upper left side of my browser screen.....

I recently upgraded Firefox to 145.0.1 but all my bookmarks are missing. I have a backup file. I tried to restore the bookmarks by opening the Library & selecting Restore (under Import & Backup), then clicking "Choose file". However, nothing happened; no further pop-up window. Please advise.